<?php

$text['title-call_centers']['en-us'] = "Call Center";
$text['title-call_centers']['en-gb'] = "Call Center";
$text['title-call_centers']['ar-eg'] = "مركز الاتصال";
$text['title-call_centers']['de-at'] = "Callcenter";
$text['title-call_centers']['de-ch'] = "Callcenter";
$text['title-call_centers']['de-de'] = "Callcenter";
$text['title-call_centers']['el-gr'] = "Τηλεφωνικό κέντρο";
$text['title-call_centers']['es-cl'] = "Centro de Llamadas";
$text['title-call_centers']['es-mx'] = "Centro de Llamadas";
$text['title-call_centers']['fr-ca'] = "Centre d'appel";
$text['title-call_centers']['fr-fr'] = "Centre d'appel";
$text['title-call_centers']['he-il'] = "מרכז שירות";
$text['title-call_centers']['it-it'] = "Call center";
$text['title-call_centers']['ka-ge'] = "ქოლცენტრი";
$text['title-call_centers']['nl-nl'] = "Call-Center";
$text['title-call_centers']['pl-pl'] = "Call Center ";
$text['title-call_centers']['pt-br'] = "Call Center";
$text['title-call_centers']['pt-pt'] = "Centro de Chamadas";
$text['title-call_centers']['ro-ro'] = "Call Center";
$text['title-call_centers']['ru-ru'] = "Колл-центр";
$text['title-call_centers']['sv-se'] = "Call Center";
$text['title-call_centers']['uk-ua'] = "Кол-центр";
$text['title-call_centers']['zh-cn'] = "呼叫中心";
$text['title-call_centers']['ja-jp'] = "コールセンター";
$text['title-call_centers']['ko-kr'] = "콜센터";

$text['title-call_center_tier_edit']['en-us'] = "Call Center Tier";
$text['title-call_center_tier_edit']['en-gb'] = "Call Center Tier";
$text['title-call_center_tier_edit']['ar-eg'] = "فئة مركز الاتصال";
$text['title-call_center_tier_edit']['de-at'] = "Callcenter Ebene";
$text['title-call_center_tier_edit']['de-ch'] = "Callcenter Ebene";
$text['title-call_center_tier_edit']['de-de'] = "Callcenter Ebene";
$text['title-call_center_tier_edit']['el-gr'] = "Επίπεδο τηλεφωνικού κέντρου";
$text['title-call_center_tier_edit']['es-cl'] = "Editar Nivel de Centro de Llamados";
$text['title-call_center_tier_edit']['es-mx'] = "Editar Nivel de Centro de Llamados";
$text['title-call_center_tier_edit']['fr-ca'] = "Editer un niveau du centre d'appel";
$text['title-call_center_tier_edit']['fr-fr'] = "Editer un niveau du Centre d'appel";
$text['title-call_center_tier_edit']['he-il'] = "דרג מוקד טלפוני";
$text['title-call_center_tier_edit']['it-it'] = "Tier del Call Center";
$text['title-call_center_tier_edit']['ka-ge'] = "ქოლცენტრის დონე";
$text['title-call_center_tier_edit']['nl-nl'] = "Call-center vergelijking";
$text['title-call_center_tier_edit']['pl-pl'] = "Poziom w Call Center ";
$text['title-call_center_tier_edit']['pt-br'] = "Editar nível do Call Center";
$text['title-call_center_tier_edit']['pt-pt'] = "Editar Nível do Call Center";
$text['title-call_center_tier_edit']['ro-ro'] = "Nivelul Call Center";
$text['title-call_center_tier_edit']['ru-ru'] = "Компетенция Колл-центра";
$text['title-call_center_tier_edit']['sv-se'] = "Call Center Nivå";
$text['title-call_center_tier_edit']['uk-ua'] = "Рівень кол-центра";
$text['title-call_center_tier_edit']['zh-cn'] = "呼叫中心层";
$text['title-call_center_tier_edit']['ja-jp'] = "コールセンター層";
$text['title-call_center_tier_edit']['ko-kr'] = "콜 센터 계층";

$text['title-call_center_queues_edit']['en-us'] = "Edit Call Center Queue";
$text['title-call_center_queues_edit']['en-gb'] = "Edit Call Center Queue";
$text['title-call_center_queues_edit']['ar-eg'] = "تحرير قائمة انتظار مركز الاتصال";
$text['title-call_center_queues_edit']['de-at'] = "Callcenter Warteschlange bearbeiten";
$text['title-call_center_queues_edit']['de-ch'] = "Callcenter Warteschlange bearbeiten";
$text['title-call_center_queues_edit']['de-de'] = "Callcenter Warteschlange bearbeiten";
$text['title-call_center_queues_edit']['el-gr'] = "Επεξεργασία ουράς τηλεφωνικού κέντρου";
$text['title-call_center_queues_edit']['es-cl'] = "Editar Cola de Centro de Llamados";
$text['title-call_center_queues_edit']['es-mx'] = "Editar Cola de Centro de Llamados";
$text['title-call_center_queues_edit']['fr-ca'] = "Modifier la file d'attente du centre d'appels";
$text['title-call_center_queues_edit']['fr-fr'] = "Modifier la file d'attente du centre d'appels";
$text['title-call_center_queues_edit']['he-il'] = "ערוך תור למוקד טלפוני";
$text['title-call_center_queues_edit']['it-it'] = "Modifica Coda Call Center";
$text['title-call_center_queues_edit']['ka-ge'] = "ქოლცენტრის რიგის ჩასწორება";
$text['title-call_center_queues_edit']['nl-nl'] = "Bewerk Call-Center wachtrij";
$text['title-call_center_queues_edit']['pl-pl'] = "Edytuj kolejkę Call Center";
$text['title-call_center_queues_edit']['pt-br'] = "Editar fila de Call Center";
$text['title-call_center_queues_edit']['pt-pt'] = "Editar Fila de Call Center";
$text['title-call_center_queues_edit']['ro-ro'] = "Editați coada centrului de apeluri";
$text['title-call_center_queues_edit']['ru-ru'] = "Редактировать очередь Колл-центра";
$text['title-call_center_queues_edit']['sv-se'] = "Ändra Call Center Kö";
$text['title-call_center_queues_edit']['uk-ua'] = "Редагувати чергу кол-центру";
$text['title-call_center_queues_edit']['zh-cn'] = "编辑呼叫中心队列";
$text['title-call_center_queues_edit']['ja-jp'] = "コール センター キューの編集";
$text['title-call_center_queues_edit']['ko-kr'] = "콜 센터 대기열 편집";

$text['title-call_center_queues_add']['en-us'] = "Add Call Center Queue";
$text['title-call_center_queues_add']['en-gb'] = "Add Call Center Queue";
$text['title-call_center_queues_add']['ar-eg'] = "إضافة قائمة انتظار مركز الاتصال";
$text['title-call_center_queues_add']['de-at'] = "Callcenter Warteschalange hinzufügen";
$text['title-call_center_queues_add']['de-ch'] = "Callcenter Warteschalange hinzufügen";
$text['title-call_center_queues_add']['de-de'] = "Callcenter Warteschalange hinzufügen";
$text['title-call_center_queues_add']['el-gr'] = "Προσθήκη ουράς τηλεφωνικού κέντρου";
$text['title-call_center_queues_add']['es-cl'] = "Agregar Cola de Centro de Llamados";
$text['title-call_center_queues_add']['es-mx'] = "Agregar Cola de Centro de Llamados";
$text['title-call_center_queues_add']['fr-ca'] = "Ajouter une file d'attente au centre d'appels";
$text['title-call_center_queues_add']['fr-fr'] = "Ajouter une file d'attente au centre d'appels";
$text['title-call_center_queues_add']['he-il'] = "הוסף תור למוקד טלפוני";
$text['title-call_center_queues_add']['it-it'] = "Inserisci Coda Call Center";
$text['title-call_center_queues_add']['ka-ge'] = "ქოლცენტრის რიგის დამატება";
$text['title-call_center_queues_add']['nl-nl'] = "Voeg Call-Center wachtrij toe";
$text['title-call_center_queues_add']['pl-pl'] = "Dodaj kolejkę Call Center";
$text['title-call_center_queues_add']['pt-br'] = "Adicionar filas de Call Center";
$text['title-call_center_queues_add']['pt-pt'] = "Adicionar Fila de Call Center";
$text['title-call_center_queues_add']['ro-ro'] = "Adăugați o coadă la centrul de apeluri";
$text['title-call_center_queues_add']['ru-ru'] = "Добавить очередь Колл-центра";
$text['title-call_center_queues_add']['sv-se'] = "Lägg till Call Center Kö";
$text['title-call_center_queues_add']['uk-ua'] = "Додати чергу кол-центру";
$text['title-call_center_queues_add']['zh-cn'] = "添加呼叫中心队列";
$text['title-call_center_queues_add']['ja-jp'] = "コール センター キューを追加";
$text['title-call_center_queues_add']['ko-kr'] = "콜센터 대기열 추가";

$text['title-call_center_queues']['en-us'] = "Call Center Queues";
$text['title-call_center_queues']['en-gb'] = "Call Center Queues";
$text['title-call_center_queues']['ar-eg'] = "قوائم انتظار مركز الاتصال";
$text['title-call_center_queues']['de-at'] = "Callcenter Warteschlangen";
$text['title-call_center_queues']['de-ch'] = "Callcenter Warteschlangen";
$text['title-call_center_queues']['de-de'] = "Callcenter Warteschlangen";
$text['title-call_center_queues']['el-gr'] = "Ουρές τηλεφωνικών κέντρων";
$text['title-call_center_queues']['es-cl'] = "Colas de Centro de Llamados";
$text['title-call_center_queues']['es-mx'] = "Colas de Centro de Llamados";
$text['title-call_center_queues']['fr-ca'] = "Files d'attente du centre d'appels";
$text['title-call_center_queues']['fr-fr'] = "Files d'attente du centre d'appels";
$text['title-call_center_queues']['he-il'] = "תורים למוקד טלפוני";
$text['title-call_center_queues']['it-it'] = "Code Call Center";
$text['title-call_center_queues']['ka-ge'] = "ქოლცენტრის რიგები";
$text['title-call_center_queues']['nl-nl'] = "Call-Center wachtrijen";
$text['title-call_center_queues']['pl-pl'] = "Kolejki w Call Center ";
$text['title-call_center_queues']['pt-br'] = "Filas de Call Center";
$text['title-call_center_queues']['pt-pt'] = "Filas de Call Center";
$text['title-call_center_queues']['ro-ro'] = "Cozi la Call Center";
$text['title-call_center_queues']['ru-ru'] = "Очереди Колл-центра";
$text['title-call_center_queues']['sv-se'] = "Call Center Kö:er";
$text['title-call_center_queues']['uk-ua'] = "Черги кол-центра";
$text['title-call_center_queues']['zh-cn'] = "呼叫中心队列";
$text['title-call_center_queues']['ja-jp'] = "コールセンターの待ち行列";
$text['title-call_center_queues']['ko-kr'] = "콜센터 대기열";

$text['title-call_center_queue_edit']['en-us'] = "Call Center Queue";
$text['title-call_center_queue_edit']['en-gb'] = "Call Center Queue";
$text['title-call_center_queue_edit']['ar-eg'] = "قائمة انتظار مركز الاتصال";
$text['title-call_center_queue_edit']['de-at'] = "Callcenter Warteschlange";
$text['title-call_center_queue_edit']['de-ch'] = "Callcenter Warteschlange";
$text['title-call_center_queue_edit']['de-de'] = "Callcenter Warteschlange";
$text['title-call_center_queue_edit']['el-gr'] = "Ουρά τηλεφωνικού κέντρου";
$text['title-call_center_queue_edit']['es-cl'] = "Centro de llamadas de cola";
$text['title-call_center_queue_edit']['es-mx'] = "Centro de llamadas de cola";
$text['title-call_center_queue_edit']['fr-ca'] = "File d'attente du centre d'appels";
$text['title-call_center_queue_edit']['fr-fr'] = "File d'attente du centre d'appels";
$text['title-call_center_queue_edit']['he-il'] = "תור למוקד טלפוני";
$text['title-call_center_queue_edit']['it-it'] = "Coda Call Center";
$text['title-call_center_queue_edit']['ka-ge'] = "ქოლცენტრის რიგი";
$text['title-call_center_queue_edit']['nl-nl'] = "Call-Center wachtrij";
$text['title-call_center_queue_edit']['pl-pl'] = "Kolejka w Call Center ";
$text['title-call_center_queue_edit']['pt-br'] = "Editar fila de Call Center";
$text['title-call_center_queue_edit']['pt-pt'] = "Call Center Queue";
$text['title-call_center_queue_edit']['ro-ro'] = "Coada centrului de apeluri";
$text['title-call_center_queue_edit']['ru-ru'] = "Очередь Колл-центра";
$text['title-call_center_queue_edit']['sv-se'] = "Call Center Kö";
$text['title-call_center_queue_edit']['uk-ua'] = "Черга кол-центра";
$text['title-call_center_queue_edit']['zh-cn'] = "呼叫中心队列";
$text['title-call_center_queue_edit']['ja-jp'] = "コール センター キュー";
$text['title-call_center_queue_edit']['ko-kr'] = "콜센터 대기열";

$text['title-call_center_queue_add']['en-us'] = "Call Center Queue";
$text['title-call_center_queue_add']['en-gb'] = "Call Center Queue";
$text['title-call_center_queue_add']['ar-eg'] = "قائمة انتظار مركز الاتصال";
$text['title-call_center_queue_add']['de-at'] = "Callcenter Warteschlange";
$text['title-call_center_queue_add']['de-ch'] = "Callcenter Warteschlange";
$text['title-call_center_queue_add']['de-de'] = "Callcenter Warteschlange";
$text['title-call_center_queue_add']['el-gr'] = "Ουρά τηλεφωνικού κέντρου";
$text['title-call_center_queue_add']['es-cl'] = "Centro de llamadas de cola";
$text['title-call_center_queue_add']['es-mx'] = "Centro de llamadas de cola";
$text['title-call_center_queue_add']['fr-ca'] = "File d'attente du centre d'appels";
$text['title-call_center_queue_add']['fr-fr'] = "File d'attente du centre d'appels";
$text['title-call_center_queue_add']['he-il'] = "תור למוקד טלפוני";
$text['title-call_center_queue_add']['it-it'] = "Coda Call Center";
$text['title-call_center_queue_add']['ka-ge'] = "ქოლცენტრის რიგი";
$text['title-call_center_queue_add']['nl-nl'] = "Call-Center wachtrij";
$text['title-call_center_queue_add']['pl-pl'] = "Kolejka w Call Center ";
$text['title-call_center_queue_add']['pt-br'] = "Adicionar fila ao Call Center";
$text['title-call_center_queue_add']['pt-pt'] = "Call Center Queue";
$text['title-call_center_queue_add']['ro-ro'] = "Coada centrului de apeluri";
$text['title-call_center_queue_add']['ru-ru'] = "Очередь Колл-центра";
$text['title-call_center_queue_add']['sv-se'] = "Call Center Kö";
$text['title-call_center_queue_add']['uk-ua'] = "Черга кол-центра";
$text['title-call_center_queue_add']['zh-cn'] = "呼叫中心队列";
$text['title-call_center_queue_add']['ja-jp'] = "コール センター キュー";
$text['title-call_center_queue_add']['ko-kr'] = "콜센터 대기열";

$text['title-call_center_agents']['en-us'] = "Call Center Agents";
$text['title-call_center_agents']['en-gb'] = "Call Center Agents";
$text['title-call_center_agents']['ar-eg'] = "وكلاء مركز الاتصال";
$text['title-call_center_agents']['de-at'] = "Callcenter Agenten";
$text['title-call_center_agents']['de-ch'] = "Callcenter Agenten";
$text['title-call_center_agents']['de-de'] = "Callcenter Agenten";
$text['title-call_center_agents']['el-gr'] = "Πράκτορες τηλεφωνικών κέντρων";
$text['title-call_center_agents']['es-cl'] = "Agentes de Centro de Llamados";
$text['title-call_center_agents']['es-mx'] = "Agentes de Centro de Llamados";
$text['title-call_center_agents']['fr-ca'] = "Agents du Centre d'appels";
$text['title-call_center_agents']['fr-fr'] = "Agents du Centre d'appels";
$text['title-call_center_agents']['he-il'] = "סוכני מוקד טלפוני";
$text['title-call_center_agents']['it-it'] = "Agenti Call Center";
$text['title-call_center_agents']['ka-ge'] = "ქოლცენტრის ოპერატორები";
$text['title-call_center_agents']['nl-nl'] = "Call-Center agenten";
$text['title-call_center_agents']['pl-pl'] = "Agenci w Call Center";
$text['title-call_center_agents']['pt-br'] = "Agentes do call center";
$text['title-call_center_agents']['pt-pt'] = "Agentes do Call Center";
$text['title-call_center_agents']['ro-ro'] = "Agenți call center";
$text['title-call_center_agents']['ru-ru'] = "Операторы Колл-центра";
$text['title-call_center_agents']['sv-se'] = "Call Center Agenter";
$text['title-call_center_agents']['uk-ua'] = "Оператори кол-центра";
$text['title-call_center_agents']['zh-cn'] = "呼叫中心代理";
$text['title-call_center_agents']['ja-jp'] = "コールセンターのエージェント";
$text['title-call_center_agents']['ko-kr'] = "콜센터 상담원";

$text['title-call_center_agent_status']['en-us'] = "Call Center Agent Status";
$text['title-call_center_agent_status']['en-gb'] = "Call Center Agent Status";
$text['title-call_center_agent_status']['ar-eg'] = "حالة وكيل مركز الاتصال";
$text['title-call_center_agent_status']['de-at'] = "Callcenter Agenten Status";
$text['title-call_center_agent_status']['de-ch'] = "Callcenter Agenten Status";
$text['title-call_center_agent_status']['de-de'] = "Callcenter Agenten Status";
$text['title-call_center_agent_status']['el-gr'] = "Κατάσταση αντιπροσώπου τηλεφωνικού κέντρου";
$text['title-call_center_agent_status']['es-cl'] = "Estado de Agente de Centro de Llamados";
$text['title-call_center_agent_status']['es-mx'] = "Estado de Agente de Centro de Llamados";
$text['title-call_center_agent_status']['fr-ca'] = "État de l'agent";
$text['title-call_center_agent_status']['fr-fr'] = "Etat de l'agent";
$text['title-call_center_agent_status']['he-il'] = "סטטוס סוכן מוקד טלפוני";
$text['title-call_center_agent_status']['it-it'] = "Stato Agenti Call Center";
$text['title-call_center_agent_status']['ka-ge'] = "ქოლცენტრის ოპერატორის სტატუსი";
$text['title-call_center_agent_status']['nl-nl'] = "Call-Center agent status";
$text['title-call_center_agent_status']['pl-pl'] = "Status agentów w Call Center";
$text['title-call_center_agent_status']['pt-br'] = "Estado do agente do Call Center";
$text['title-call_center_agent_status']['pt-pt'] = "Estado do Agente do Call Center";
$text['title-call_center_agent_status']['ro-ro'] = "Starea agentului Call Center";
$text['title-call_center_agent_status']['ru-ru'] = "Статус оператора Колл-центра";
$text['title-call_center_agent_status']['sv-se'] = "Call Center Agent Status";
$text['title-call_center_agent_status']['uk-ua'] = "Статус оператора кол-центра";
$text['title-call_center_agent_status']['zh-cn'] = "呼叫中心座席状态";
$text['title-call_center_agent_status']['ja-jp'] = "コール センター エージェントのステータス";
$text['title-call_center_agent_status']['ko-kr'] = "콜센터 상담원 상태";

$text['title-call_center_agent_edit']['en-us'] = "Call Center Agent";
$text['title-call_center_agent_edit']['en-gb'] = "Call Center Agent";
$text['title-call_center_agent_edit']['ar-eg'] = "وكيل كول سنتر";
$text['title-call_center_agent_edit']['de-at'] = "Callcenter Agenten";
$text['title-call_center_agent_edit']['de-ch'] = "Callcenter Agenten";
$text['title-call_center_agent_edit']['de-de'] = "Callcenter Agenten";
$text['title-call_center_agent_edit']['el-gr'] = "Υπάλληλος τηλεφωνικού κέντρου";
$text['title-call_center_agent_edit']['es-cl'] = "Editar Agente de Centro de Llamados";
$text['title-call_center_agent_edit']['es-mx'] = "Editar Agente de Centro de Llamados";
$text['title-call_center_agent_edit']['fr-ca'] = "Agent du centre d'appel";
$text['title-call_center_agent_edit']['fr-fr'] = "Agent du centre d'appel";
$text['title-call_center_agent_edit']['he-il'] = "סוכן מוקד טלפוני";
$text['title-call_center_agent_edit']['it-it'] = "Agente Call Center";
$text['title-call_center_agent_edit']['ka-ge'] = "ქოლცენტრის ოპერატორი";
$text['title-call_center_agent_edit']['nl-nl'] = "Call-Center Agent";
$text['title-call_center_agent_edit']['pl-pl'] = "Agent w Call Center";
$text['title-call_center_agent_edit']['pt-br'] = "Editar agente do Call Center";
$text['title-call_center_agent_edit']['pt-pt'] = "Editar Agente do Call Center";
$text['title-call_center_agent_edit']['ro-ro'] = "Agent call center";
$text['title-call_center_agent_edit']['ru-ru'] = "Оператор Колл-центра";
$text['title-call_center_agent_edit']['sv-se'] = "Call Center Agent";
$text['title-call_center_agent_edit']['uk-ua'] = "Оператор кол-центра";
$text['title-call_center_agent_edit']['zh-cn'] = "呼叫中心代理";
$text['title-call_center_agent_edit']['ja-jp'] = "コールセンターエージェント";
$text['title-call_center_agent_edit']['ko-kr'] = "콜 센터 에이전트";

$text['title-call_center_agent_add']['en-us'] = "Call Center Agent";
$text['title-call_center_agent_add']['en-gb'] = "Call Center Agent";
$text['title-call_center_agent_add']['ar-eg'] = "وكيل كول سنتر";
$text['title-call_center_agent_add']['de-at'] = "Callcenter Agenten";
$text['title-call_center_agent_add']['de-ch'] = "Callcenter Agenten";
$text['title-call_center_agent_add']['de-de'] = "Callcenter Agenten";
$text['title-call_center_agent_add']['el-gr'] = "Υπάλληλος τηλεφωνικού κέντρου";
$text['title-call_center_agent_add']['es-cl'] = "Agregar Agente de Centro de Llamados";
$text['title-call_center_agent_add']['es-mx'] = "Agregar Agente de Centro de Llamados";
$text['title-call_center_agent_add']['fr-ca'] = "Agent de centre d'appel";
$text['title-call_center_agent_add']['fr-fr'] = "Agent de centre d'appel";
$text['title-call_center_agent_add']['he-il'] = "סוכן מוקד טלפוני";
$text['title-call_center_agent_add']['it-it'] = "Agente Call Center";
$text['title-call_center_agent_add']['ka-ge'] = "ქოლცენტრის ოპერატორი";
$text['title-call_center_agent_add']['nl-nl'] = "Call-Center Agent";
$text['title-call_center_agent_add']['pl-pl'] = "Agent w Call Center";
$text['title-call_center_agent_add']['pt-br'] = "Adicionar agente ao Call Center";
$text['title-call_center_agent_add']['pt-pt'] = "Adicionar Agente ao Call Center";
$text['title-call_center_agent_add']['ro-ro'] = "Agent call center";
$text['title-call_center_agent_add']['ru-ru'] = "Оператор Колл-центра";
$text['title-call_center_agent_add']['sv-se'] = "Call Center Agent";
$text['title-call_center_agent_add']['uk-ua'] = "Оператор кол-центра";
$text['title-call_center_agent_add']['zh-cn'] = "呼叫中心代理";
$text['title-call_center_agent_add']['ja-jp'] = "コールセンターエージェント";
$text['title-call_center_agent_add']['ko-kr'] = "콜 센터 에이전트";

$text['title-call_center']['en-us'] = "Call Center";
$text['title-call_center']['en-gb'] = "Call Center";
$text['title-call_center']['ar-eg'] = "مركز الاتصال";
$text['title-call_center']['de-at'] = "Callcenter";
$text['title-call_center']['de-ch'] = "Callcenter";
$text['title-call_center']['de-de'] = "Callcenter";
$text['title-call_center']['el-gr'] = "Τηλεφωνικό κέντρο";
$text['title-call_center']['es-cl'] = "Centro de Llamadas";
$text['title-call_center']['es-mx'] = "Centro de Llamadas";
$text['title-call_center']['fr-ca'] = "Centre d'appel";
$text['title-call_center']['fr-fr'] = "Centre d'appel";
$text['title-call_center']['he-il'] = "מרכז שירות";
$text['title-call_center']['it-it'] = "Call Center";
$text['title-call_center']['ka-ge'] = "ქოლცენტრი";
$text['title-call_center']['nl-nl'] = "Call-Center";
$text['title-call_center']['pl-pl'] = "Call Center ";
$text['title-call_center']['pt-br'] = "Call Center";
$text['title-call_center']['pt-pt'] = "Centro de Chamadas";
$text['title-call_center']['ro-ro'] = "Call Center";
$text['title-call_center']['ru-ru'] = "Колл-центр";
$text['title-call_center']['sv-se'] = "Call Center";
$text['title-call_center']['uk-ua'] = "Кол-центр";
$text['title-call_center']['zh-cn'] = "呼叫中心";
$text['title-call_center']['ja-jp'] = "コールセンター";
$text['title-call_center']['ko-kr'] = "콜센터";

$text['option-usring']['en-us'] = "us-ring";
$text['option-usring']['en-gb'] = "us-ring";
$text['option-usring']['ar-eg'] = "us-ring";
$text['option-usring']['de-at'] = "us-ring";
$text['option-usring']['de-ch'] = "us-ring";
$text['option-usring']['de-de'] = "us-ring";
$text['option-usring']['el-gr'] = "us-ring";
$text['option-usring']['es-cl'] = "us-ring";
$text['option-usring']['es-mx'] = "us-ring";
$text['option-usring']['fr-ca'] = "us-ring";
$text['option-usring']['fr-fr'] = "us-ring";
$text['option-usring']['he-il'] = "us-ring";
$text['option-usring']['it-it'] = "us-ring";
$text['option-usring']['ka-ge'] = "us-ring";
$text['option-usring']['nl-nl'] = "us-ring";
$text['option-usring']['pl-pl'] = "us-ring";
$text['option-usring']['pt-br'] = "us-ring";
$text['option-usring']['pt-pt'] = "us-ring";
$text['option-usring']['ro-ro'] = "us-ring";
$text['option-usring']['ru-ru'] = "us-ring";
$text['option-usring']['sv-se'] = "us-ring";
$text['option-usring']['uk-ua'] = "us-ring";
$text['option-usring']['zh-cn'] = "美国环";
$text['option-usring']['ja-jp'] = "私たちリング";
$text['option-usring']['ko-kr'] = "우리 반지";

$text['option-ukring']['en-us'] = "uk-ring";
$text['option-ukring']['en-gb'] = "uk-ring";
$text['option-ukring']['ar-eg'] = "uk-ring";
$text['option-ukring']['de-at'] = "uk-ring";
$text['option-ukring']['de-ch'] = "uk-ring";
$text['option-ukring']['de-de'] = "uk-ring";
$text['option-ukring']['el-gr'] = "uk-ring";
$text['option-ukring']['es-cl'] = "uk-ring";
$text['option-ukring']['es-mx'] = "uk-ring";
$text['option-ukring']['fr-ca'] = "uk-ring";
$text['option-ukring']['fr-fr'] = "uk-ring";
$text['option-ukring']['he-il'] = "uk-ring";
$text['option-ukring']['it-it'] = "uk-ring";
$text['option-ukring']['ka-ge'] = "uk-ring";
$text['option-ukring']['nl-nl'] = "uk-ring";
$text['option-ukring']['pl-pl'] = "uk-ring";
$text['option-ukring']['pt-br'] = "uk-ring";
$text['option-ukring']['pt-pt'] = "uk-ring";
$text['option-ukring']['ro-ro'] = "uk-ring";
$text['option-ukring']['ru-ru'] = "uk-ring";
$text['option-ukring']['sv-se'] = "uk-ring";
$text['option-ukring']['uk-ua'] = "uk-ring";
$text['option-ukring']['zh-cn'] = "英国环";
$text['option-ukring']['ja-jp'] = "英国リング";
$text['option-ukring']['ko-kr'] = "영국 링";

$text['option-true']['en-us'] = "True";
$text['option-true']['en-gb'] = "True";
$text['option-true']['ar-eg'] = "حقيقي";
$text['option-true']['de-at'] = "Ein";
$text['option-true']['de-ch'] = "Ein";
$text['option-true']['de-de'] = "Ein";
$text['option-true']['el-gr'] = "Αληθής";
$text['option-true']['es-cl'] = "Si";
$text['option-true']['es-mx'] = "Si";
$text['option-true']['fr-ca'] = "Oui";
$text['option-true']['fr-fr'] = "Oui";
$text['option-true']['he-il'] = "נָכוֹן";
$text['option-true']['it-it'] = "Vero";
$text['option-true']['ka-ge'] = "ჭეშმარიტი";
$text['option-true']['nl-nl'] = "Aan";
$text['option-true']['pl-pl'] = "Tak";
$text['option-true']['pt-br'] = "Sim";
$text['option-true']['pt-pt'] = "Sim";
$text['option-true']['ro-ro'] = "Adevărat";
$text['option-true']['ru-ru'] = "Да";
$text['option-true']['sv-se'] = "Sann";
$text['option-true']['uk-ua'] = "Так";
$text['option-true']['zh-cn'] = "真的";
$text['option-true']['ja-jp'] = "真実";
$text['option-true']['ko-kr'] = "진실";

$text['option-top_down']['en-us'] = "Top Down";
$text['option-top_down']['en-gb'] = "Top Down";
$text['option-top_down']['ar-eg'] = "من أعلى إلى أسفل";
$text['option-top_down']['de-at'] = "Absteigend";
$text['option-top_down']['de-ch'] = "Absteigend";
$text['option-top_down']['de-de'] = "Absteigend";
$text['option-top_down']['el-gr'] = "Από πάνω προς τα κάτω";
$text['option-top_down']['es-cl'] = "Top Down";
$text['option-top_down']['es-mx'] = "Top Down";
$text['option-top_down']['fr-ca'] = "Du haut vers le bas";
$text['option-top_down']['fr-fr'] = "Du haut vers le bas";
$text['option-top_down']['he-il'] = "מלמעלה למטה";
$text['option-top_down']['it-it'] = "Dall'alto al basso";
$text['option-top_down']['ka-ge'] = "ზემოდან ქვემოთ";
$text['option-top_down']['nl-nl'] = "Hoog->Laag";
$text['option-top_down']['pl-pl'] = "Z góry na dół";
$text['option-top_down']['pt-br'] = "De cima para baixo";
$text['option-top_down']['pt-pt'] = "Top Down";
$text['option-top_down']['ro-ro'] = "De sus în jos";
$text['option-top_down']['ru-ru'] = "Выпадающий";
$text['option-top_down']['sv-se'] = "Uppifrån Ned";
$text['option-top_down']['uk-ua'] = "З верху до низу";
$text['option-top_down']['zh-cn'] = "自顶向下";
$text['option-top_down']['ja-jp'] = "トップダウン";
$text['option-top_down']['ko-kr'] = "위에서 아래로";

$text['option-system']['en-us'] = "System";
$text['option-system']['en-gb'] = "System";
$text['option-system']['ar-eg'] = "מערכת";
$text['option-system']['de-at'] = "System";
$text['option-system']['de-ch'] = "System";
$text['option-system']['de-de'] = "System";
$text['option-system']['el-gr'] = "Σύστημα";
$text['option-system']['es-cl'] = "Sistema";
$text['option-system']['es-mx'] = "Sistema";
$text['option-system']['fr-ca'] = "Système";
$text['option-system']['fr-fr'] = "Système";
$text['option-system']['he-il'] = "מערכת";
$text['option-system']['it-it'] = "Sistema";
$text['option-system']['ka-ge'] = "სისტემა";
$text['option-system']['nl-nl'] = "Systeem";
$text['option-system']['pl-pl'] = "System";
$text['option-system']['pt-br'] = "Sistema";
$text['option-system']['pt-pt'] = "sistema";
$text['option-system']['ro-ro'] = "Sistem";
$text['option-system']['ru-ru'] = "Система";
$text['option-system']['sv-se'] = "System";
$text['option-system']['uk-ua'] = "Система";
$text['option-system']['zh-cn'] = "系统";
$text['option-system']['ja-jp'] = "システム";
$text['option-system']['ko-kr'] = "체계";

$text['option-sequentially_by_next_agent_order']['en-us'] = "Sequentially By Next Agent Order";
$text['option-sequentially_by_next_agent_order']['en-gb'] = "Sequentially By Next Agent Order";
$text['option-sequentially_by_next_agent_order']['ar-eg'] = "بالتتابع حسب ترتيب الوكيل التالي";
$text['option-sequentially_by_next_agent_order']['de-at'] = "Sequentielle Anordnung nächster Agent";
$text['option-sequentially_by_next_agent_order']['de-ch'] = "Sequentielle Anordnung nächster Agent";
$text['option-sequentially_by_next_agent_order']['de-de'] = "Sequentielle Anordnung nächster Agent";
$text['option-sequentially_by_next_agent_order']['el-gr'] = "Διαδοχικά Με Επόμενη Παραγγελία Αντιπροσώπου";
$text['option-sequentially_by_next_agent_order']['es-cl'] = "Secuencialmente por orden del próximo agente";
$text['option-sequentially_by_next_agent_order']['es-mx'] = "Secuencialmente por orden del próximo agente";
$text['option-sequentially_by_next_agent_order']['fr-ca'] = "Séquentiel par ordre d'agent suivant";
$text['option-sequentially_by_next_agent_order']['fr-fr'] = "Séquentiel par ordre d'agent suivant";
$text['option-sequentially_by_next_agent_order']['he-il'] = "ברצף לפי הזמנת הסוכן הבא";
$text['option-sequentially_by_next_agent_order']['it-it'] = "In sequenza dal prossimo Agente";
$text['option-sequentially_by_next_agent_order']['ka-ge'] = "მიმდევრობით, შემდეგ ოპერატორთან რიგის მიხედვით";
$text['option-sequentially_by_next_agent_order']['nl-nl'] = "Opeenvolgend op volgende agent volgorde";
$text['option-sequentially_by_next_agent_order']['pl-pl'] = "Kolejno dp każdego następnego agenta";
$text['option-sequentially_by_next_agent_order']['pt-br'] = "Sequencialmente pela ordem do próximo agente";
$text['option-sequentially_by_next_agent_order']['pt-pt'] = "Sequencialmente pela ordem do próximo agente";
$text['option-sequentially_by_next_agent_order']['ro-ro'] = "Secvențial După următoarea comandă a agentului";
$text['option-sequentially_by_next_agent_order']['ru-ru'] = "Последовательно, к следующему оператору по порядку";
$text['option-sequentially_by_next_agent_order']['sv-se'] = "Sekventiellt genom nästa Agent ordning";
$text['option-sequentially_by_next_agent_order']['uk-ua'] = "Послідовно до наступного оператора за порядком";
$text['option-sequentially_by_next_agent_order']['zh-cn'] = "按下一个代理顺序顺序";
$text['option-sequentially_by_next_agent_order']['ja-jp'] = "次のエージェント順で順次";
$text['option-sequentially_by_next_agent_order']['ko-kr'] = "다음 에이전트 순서에 따라 순차적으로";

$text['option-sequentially_by_agent_order']['en-us'] = "Sequentially By Agent Order";
$text['option-sequentially_by_agent_order']['en-gb'] = "Sequentially By Agent Order";
$text['option-sequentially_by_agent_order']['ar-eg'] = "بالتتابع حسب أمر الوكيل";
$text['option-sequentially_by_agent_order']['de-at'] = "Sequentielle Reihung nach Agenten";
$text['option-sequentially_by_agent_order']['de-ch'] = "Sequentielle Anordnung nach Agenten";
$text['option-sequentially_by_agent_order']['de-de'] = "Sequentielle Anordnung nach Agenten";
$text['option-sequentially_by_agent_order']['el-gr'] = "Διαδοχικά Με Παραγγελία Αντιπροσώπου";
$text['option-sequentially_by_agent_order']['es-cl'] = "Secuencialmente por orden de los agentes";
$text['option-sequentially_by_agent_order']['es-mx'] = "Secuencialmente por orden de los agentes";
$text['option-sequentially_by_agent_order']['fr-ca'] = "Séquentiel par ordre d'agent";
$text['option-sequentially_by_agent_order']['fr-fr'] = "Séquentiel par ordre d'agent";
$text['option-sequentially_by_agent_order']['he-il'] = "ברצף לפי הוראת סוכן";
$text['option-sequentially_by_agent_order']['it-it'] = "In sequenza per Agente";
$text['option-sequentially_by_agent_order']['ka-ge'] = "რიგრიგობით, ოპერატორის რიგის მიხედვით";
$text['option-sequentially_by_agent_order']['nl-nl'] = "Opeenvolgend op agent volgorde";
$text['option-sequentially_by_agent_order']['pl-pl'] = "Kolejno dp każdego agenta";
$text['option-sequentially_by_agent_order']['pt-br'] = "Sequencialmente pela ordem dos agentes";
$text['option-sequentially_by_agent_order']['pt-pt'] = "Sequencialmente pela ordem dos agentes";
$text['option-sequentially_by_agent_order']['ro-ro'] = "Secvenţial Prin Ordinul Agentului";
$text['option-sequentially_by_agent_order']['ru-ru'] = "Последовательно, к следующему оператору";
$text['option-sequentially_by_agent_order']['sv-se'] = "Sekventiellt genom Agent ordning";
$text['option-sequentially_by_agent_order']['uk-ua'] = "Послідовно за замовленням агента";
$text['option-sequentially_by_agent_order']['zh-cn'] = "按代理顺序顺序";
$text['option-sequentially_by_agent_order']['ja-jp'] = "エージェント順で順次";
$text['option-sequentially_by_agent_order']['ko-kr'] = "에이전트 순서에 따라 순차적으로";

$text['option-rsring']['en-us'] = "rs-ring";
$text['option-rsring']['en-gb'] = "rs-ring";
$text['option-rsring']['ar-eg'] = "rs-ring";
$text['option-rsring']['de-at'] = "rs-ring";
$text['option-rsring']['de-ch'] = "rs-ring";
$text['option-rsring']['de-de'] = "rs-ring";
$text['option-rsring']['el-gr'] = "rs-ring";
$text['option-rsring']['es-cl'] = "rs-ring";
$text['option-rsring']['es-mx'] = "rs-ring";
$text['option-rsring']['fr-ca'] = "rs-ring";
$text['option-rsring']['fr-fr'] = "rs-ring";
$text['option-rsring']['he-il'] = "rs-ring";
$text['option-rsring']['it-it'] = "rs-ring";
$text['option-rsring']['ka-ge'] = "rs-ring";
$text['option-rsring']['nl-nl'] = "rs-ring";
$text['option-rsring']['pl-pl'] = "rs-ring";
$text['option-rsring']['pt-br'] = "rs-ring";
$text['option-rsring']['pt-pt'] = "rs-ring";
$text['option-rsring']['ro-ro'] = "rs-ring";
$text['option-rsring']['ru-ru'] = "rs-ring";
$text['option-rsring']['sv-se'] = "rs-ring";
$text['option-rsring']['uk-ua'] = "rs-ring";
$text['option-rsring']['zh-cn'] = "RS环";
$text['option-rsring']['ja-jp'] = "rs-リング";
$text['option-rsring']['ko-kr'] = "RS-링";

$text['option-round_robin']['en-us'] = "Round Robin";
$text['option-round_robin']['en-gb'] = "Round Robin";
$text['option-round_robin']['ar-eg'] = "جولة روبن";
$text['option-round_robin']['de-at'] = "Ringverteilung";
$text['option-round_robin']['de-ch'] = "Ringverteilung";
$text['option-round_robin']['de-de'] = "Ringverteilung";
$text['option-round_robin']['el-gr'] = "στρογγυλή καμπίνα";
$text['option-round_robin']['es-cl'] = "Round Robin";
$text['option-round_robin']['es-mx'] = "Round Robin";
$text['option-round_robin']['fr-ca'] = "Round Robin";
$text['option-round_robin']['fr-fr'] = "Round Robin";
$text['option-round_robin']['he-il'] = "רובין העגול";
$text['option-round_robin']['it-it'] = "Round Robin";
$text['option-round_robin']['ka-ge'] = "წრიულად";
$text['option-round_robin']['nl-nl'] = "Ring verdeling";
$text['option-round_robin']['pl-pl'] = "Round Robin ";
$text['option-round_robin']['pt-br'] = "Round Robin";
$text['option-round_robin']['pt-pt'] = "Round Robin";
$text['option-round_robin']['ro-ro'] = "Round Robin";
$text['option-round_robin']['ru-ru'] = "Круговая";
$text['option-round_robin']['sv-se'] = "Round Robin (Cirkulär)";
$text['option-round_robin']['uk-ua'] = "Кругової";
$text['option-round_robin']['zh-cn'] = "循环法";
$text['option-round_robin']['ja-jp'] = "ラウンドロビン";
$text['option-round_robin']['ko-kr'] = "라운드 로빈";

$text['option-ring_all']['en-us'] = "Ring All";
$text['option-ring_all']['en-gb'] = "Ring All";
$text['option-ring_all']['ar-eg'] = "رنين الكل";
$text['option-ring_all']['de-at'] = "Alle läuten";
$text['option-ring_all']['de-ch'] = "Alle läuten";
$text['option-ring_all']['de-de'] = "Alle läuten";
$text['option-ring_all']['el-gr'] = "Κλήση όλων";
$text['option-ring_all']['es-cl'] = "Sonar todos";
$text['option-ring_all']['es-mx'] = "Sonar todos";
$text['option-ring_all']['fr-ca'] = "Sonner partout";
$text['option-ring_all']['fr-fr'] = "Sonner partout";
$text['option-ring_all']['he-il'] = "צלצל הכל";
$text['option-ring_all']['it-it'] = "Squillano tutti";
$text['option-ring_all']['ka-ge'] = "ყველა რეკავს";
$text['option-ring_all']['nl-nl'] = "Allen gelijktijdig";
$text['option-ring_all']['pl-pl'] = "Dzwonią wszyscy";
$text['option-ring_all']['pt-br'] = "Tocar em todos";
$text['option-ring_all']['pt-pt'] = "Tocar em todos";
$text['option-ring_all']['ro-ro'] = "Sunați pe toate";
$text['option-ring_all']['ru-ru'] = "Звонят все";
$text['option-ring_all']['sv-se'] = "Ring på Alla";
$text['option-ring_all']['uk-ua'] = "Дзвонити всім";
$text['option-ring_all']['zh-cn'] = "全部响铃";
$text['option-ring_all']['ja-jp'] = "リングオール";
$text['option-ring_all']['ko-kr'] = "모두 울리기";

$text['option-random']['en-us'] = "Random";
$text['option-random']['en-gb'] = "Random";
$text['option-random']['ar-eg'] = "عشوائي";
$text['option-random']['de-at'] = "Zufallsprinzip";
$text['option-random']['de-ch'] = "Zufallsprinzip";
$text['option-random']['de-de'] = "Zufallsprinzip";
$text['option-random']['el-gr'] = "τυχαίος";
$text['option-random']['es-cl'] = "Aleatorio";
$text['option-random']['es-mx'] = "Aleatorio";
$text['option-random']['fr-ca'] = "Aléatoire";
$text['option-random']['fr-fr'] = "Aléatoire";
$text['option-random']['he-il'] = "אַקרַאִי";
$text['option-random']['it-it'] = "Casuale";
$text['option-random']['ka-ge'] = "შემთხვევითი";
$text['option-random']['nl-nl'] = "Willekeurig";
$text['option-random']['pl-pl'] = "Przypadkowo";
$text['option-random']['pt-br'] = "Aleatório";
$text['option-random']['pt-pt'] = "Aleatório";
$text['option-random']['ro-ro'] = "Aleatoriu";
$text['option-random']['ru-ru'] = "Случайно";
$text['option-random']['sv-se'] = "Slumpvis";
$text['option-random']['uk-ua'] = "Випадково";
$text['option-random']['zh-cn'] = "随机的";
$text['option-random']['ja-jp'] = "ランダム";
$text['option-random']['ko-kr'] = "무작위의";

$text['option-queue']['en-us'] = "Queue";
$text['option-queue']['en-gb'] = "Queue";
$text['option-queue']['ar-eg'] = "طابور";
$text['option-queue']['de-at'] = "Warteschlange";
$text['option-queue']['de-ch'] = "Warteschlange";
$text['option-queue']['de-de'] = "Warteschlange";
$text['option-queue']['el-gr'] = "Ουρά";
$text['option-queue']['es-cl'] = "Cola";
$text['option-queue']['es-mx'] = "Cola";
$text['option-queue']['fr-ca'] = "Queue";
$text['option-queue']['fr-fr'] = "Queue";
$text['option-queue']['he-il'] = "תוֹר";
$text['option-queue']['it-it'] = "Coda";
$text['option-queue']['ka-ge'] = "რიგი";
$text['option-queue']['nl-nl'] = "Wachtrij";
$text['option-queue']['pl-pl'] = "KOlejka";
$text['option-queue']['pt-br'] = "Fila";
$text['option-queue']['pt-pt'] = "Fila";
$text['option-queue']['ro-ro'] = "Coadă";
$text['option-queue']['ru-ru'] = "Очередь";
$text['option-queue']['sv-se'] = "Kö";
$text['option-queue']['uk-ua'] = "Черга";
$text['option-queue']['zh-cn'] = "队列";
$text['option-queue']['ja-jp'] = "列";
$text['option-queue']['ko-kr'] = "대기줄";

$text['option-ptring']['en-us'] = "pt-ring";
$text['option-ptring']['en-gb'] = "pt-ring";
$text['option-ptring']['ar-eg'] = "pt-ring";
$text['option-ptring']['de-at'] = "pt-ring";
$text['option-ptring']['de-ch'] = "pt-ring";
$text['option-ptring']['de-de'] = "pt-ring";
$text['option-ptring']['el-gr'] = "pt-ring";
$text['option-ptring']['es-cl'] = "pt-ring";
$text['option-ptring']['es-mx'] = "pt-ring";
$text['option-ptring']['fr-ca'] = "pt-ring";
$text['option-ptring']['fr-fr'] = "pt-ring";
$text['option-ptring']['he-il'] = "pt-ring";
$text['option-ptring']['it-it'] = "pt-ring";
$text['option-ptring']['ka-ge'] = "pt-ring";
$text['option-ptring']['nl-nl'] = "pt-ring";
$text['option-ptring']['pl-pl'] = "pt-ring";
$text['option-ptring']['pt-br'] = "pt-ring";
$text['option-ptring']['pt-pt'] = "pt-ring";
$text['option-ptring']['ro-ro'] = "pt-ring";
$text['option-ptring']['ru-ru'] = "pt-ring";
$text['option-ptring']['sv-se'] = "pt-ring";
$text['option-ptring']['uk-ua'] = "pt-ring";
$text['option-ptring']['zh-cn'] = "pt环";
$text['option-ptring']['ja-jp'] = "ptリング";
$text['option-ptring']['ko-kr'] = "pt-링";

$text['option-on_break']['en-us'] = "On Break";
$text['option-on_break']['en-gb'] = "On Break";
$text['option-on_break']['ar-eg'] = "في استراحة";
$text['option-on_break']['de-at'] = "In Pause";
$text['option-on_break']['de-ch'] = "In Pause";
$text['option-on_break']['de-de'] = "In Pause";
$text['option-on_break']['el-gr'] = "Σε διάλειμμα";
$text['option-on_break']['es-cl'] = "En Pausa";
$text['option-on_break']['es-mx'] = "En Pausa";
$text['option-on_break']['fr-ca'] = "En pause";
$text['option-on_break']['fr-fr'] = "En Pause";
$text['option-on_break']['he-il'] = "בהפסקה";
$text['option-on_break']['it-it'] = "In Pausa";
$text['option-on_break']['ka-ge'] = "შესვენებაზე";
$text['option-on_break']['nl-nl'] = "Gepauzeerd";
$text['option-on_break']['pl-pl'] = "Na przerwie";
$text['option-on_break']['pt-br'] = "Pausado";
$text['option-on_break']['pt-pt'] = "On Break";
$text['option-on_break']['ro-ro'] = "In pauza";
$text['option-on_break']['ru-ru'] = "Перерыв";
$text['option-on_break']['sv-se'] = "På Rast";
$text['option-on_break']['uk-ua'] = "На перерві";
$text['option-on_break']['zh-cn'] = "休息时";
$text['option-on_break']['ja-jp'] = "休んで";
$text['option-on_break']['ko-kr'] = "쉬는 중";

$text['option-no_change']['en-us'] = "No Change";
$text['option-no_change']['en-gb'] = "No Change";
$text['option-no_change']['ar-eg'] = "لا تغيير";
$text['option-no_change']['de-at'] = "Keine Änderung";
$text['option-no_change']['de-ch'] = "Keine Änderung";
$text['option-no_change']['de-de'] = "Keine Änderung";
$text['option-no_change']['el-gr'] = "Καμία αλλαγή";
$text['option-no_change']['es-cl'] = "Sin Cambios";
$text['option-no_change']['es-mx'] = "Sin Cambios";
$text['option-no_change']['fr-ca'] = "Pas de changement";
$text['option-no_change']['fr-fr'] = "Pas de Changement";
$text['option-no_change']['he-il'] = "ללא שינוי";
$text['option-no_change']['it-it'] = "Nessun Cambiamento";
$text['option-no_change']['ka-ge'] = "ცვლილების გარეშე";
$text['option-no_change']['nl-nl'] = "Geen verandering";
$text['option-no_change']['pl-pl'] = "Bez zmian";
$text['option-no_change']['pt-br'] = "Não modificar";
$text['option-no_change']['pt-pt'] = "No Change";
$text['option-no_change']['ro-ro'] = "Nicio schimbare";
$text['option-no_change']['ru-ru'] = "Без изменения";
$text['option-no_change']['sv-se'] = "Ingen Förändring";
$text['option-no_change']['uk-ua'] = "Без змін";
$text['option-no_change']['zh-cn'] = "不用找了";
$text['option-no_change']['ja-jp'] = "変化なし";
$text['option-no_change']['ko-kr'] = "변경 없음";

$text['option-longest_idle_agent']['en-us'] = "Longest Idle Agent";
$text['option-longest_idle_agent']['en-gb'] = "Longest Idle Agent";
$text['option-longest_idle_agent']['ar-eg'] = "أطول عامل خامل";
$text['option-longest_idle_agent']['de-at'] = "Agent mit der höchsten Wartezeit";
$text['option-longest_idle_agent']['de-ch'] = "Agent mit der höchsten Wartezeit";
$text['option-longest_idle_agent']['de-de'] = "Agent mit der höchsten Wartezeit";
$text['option-longest_idle_agent']['el-gr'] = "Ο μακρύτερος πράκτορας σε αδράνεια";
$text['option-longest_idle_agent']['es-cl'] = "Agente desocupado por más tiempo";
$text['option-longest_idle_agent']['es-mx'] = "Agente desocupado por más tiempo";
$text['option-longest_idle_agent']['fr-ca'] = "Agent inactif le plus longtemps";
$text['option-longest_idle_agent']['fr-fr'] = "Agent inactif le plus longtemps";
$text['option-longest_idle_agent']['he-il'] = "סוכן הסרק הארוך ביותר";
$text['option-longest_idle_agent']['it-it'] = "Da più tempo libero";
$text['option-longest_idle_agent']['ka-ge'] = "ოპერატორი, რომელიც ყველაზე დიდხანს იყო უქმად";
$text['option-longest_idle_agent']['nl-nl'] = "Langst wachtende agent";
$text['option-longest_idle_agent']['pl-pl'] = "Najdlużej bezczynny agent";
$text['option-longest_idle_agent']['pt-br'] = "Agente desocupado há mais tempo";
$text['option-longest_idle_agent']['pt-pt'] = "Agente desocupado há mais tempo";
$text['option-longest_idle_agent']['ro-ro'] = "Cel mai lung agent inactiv";
$text['option-longest_idle_agent']['ru-ru'] = "Максимально незанятый оператор";
$text['option-longest_idle_agent']['sv-se'] = "Agent Längst Ledig";
$text['option-longest_idle_agent']['uk-ua'] = "Найдовше бездіяльний агент";
$text['option-longest_idle_agent']['zh-cn'] = "最长空闲代理";
$text['option-longest_idle_agent']['ja-jp'] = "最長アイドル エージェント";
$text['option-longest_idle_agent']['ko-kr'] = "가장 긴 유휴 에이전트";

$text['option-logged_out']['en-us'] = "Logged Out";
$text['option-logged_out']['en-gb'] = "Logged Out";
$text['option-logged_out']['ar-eg'] = "تسجيل الخروج";
$text['option-logged_out']['de-at'] = "Abgemeldet";
$text['option-logged_out']['de-ch'] = "Abgemeldet";
$text['option-logged_out']['de-de'] = "Abgemeldet";
$text['option-logged_out']['el-gr'] = "Αποσυνδέθηκα";
$text['option-logged_out']['es-cl'] = "Desconectado";
$text['option-logged_out']['es-mx'] = "Desconectado";
$text['option-logged_out']['fr-ca'] = "Déconnecté";
$text['option-logged_out']['fr-fr'] = "Déconnecté";
$text['option-logged_out']['he-il'] = "התנתק";
$text['option-logged_out']['it-it'] = "Sloggato";
$text['option-logged_out']['ka-ge'] = "გასულია სისტემიდან";
$text['option-logged_out']['nl-nl'] = "Afgelogged";
$text['option-logged_out']['pl-pl'] = "Wylogowany";
$text['option-logged_out']['pt-br'] = "Desconectado";
$text['option-logged_out']['pt-pt'] = "Desconectado";
$text['option-logged_out']['ro-ro'] = "Delogat";
$text['option-logged_out']['ru-ru'] = "Выйти";
$text['option-logged_out']['sv-se'] = "Utloggad";
$text['option-logged_out']['uk-ua'] = "Вийшов";
$text['option-logged_out']['zh-cn'] = "登出";
$text['option-logged_out']['ja-jp'] = "ログアウトしました";
$text['option-logged_out']['ko-kr'] = "로그아웃됨";

$text['option-itring']['en-us'] = "it-ring";
$text['option-itring']['en-gb'] = "it-ring";
$text['option-itring']['ar-eg'] = "it-ring";
$text['option-itring']['de-at'] = "it-ring";
$text['option-itring']['de-ch'] = "it-ring";
$text['option-itring']['de-de'] = "it-ring";
$text['option-itring']['el-gr'] = "it-ring";
$text['option-itring']['es-cl'] = "it-ring";
$text['option-itring']['es-mx'] = "it-ring";
$text['option-itring']['fr-ca'] = "it-ring";
$text['option-itring']['fr-fr'] = "it-ring";
$text['option-itring']['he-il'] = "it-ring";
$text['option-itring']['it-it'] = "it-ring";
$text['option-itring']['ka-ge'] = "it-ring";
$text['option-itring']['nl-nl'] = "it-ring";
$text['option-itring']['pl-pl'] = "it-ring";
$text['option-itring']['pt-br'] = "it_ring";
$text['option-itring']['pt-pt'] = "it-ring";
$text['option-itring']['ro-ro'] = "it-ring";
$text['option-itring']['ru-ru'] = "it-ring";
$text['option-itring']['sv-se'] = "it-ring";
$text['option-itring']['uk-ua'] = "it-ring";
$text['option-itring']['zh-cn'] = "戒指";
$text['option-itring']['ja-jp'] = "それリング";
$text['option-itring']['ko-kr'] = "잇링";

$text['option-frring']['en-us'] = "fr-ring";
$text['option-frring']['en-gb'] = "fr-ring";
$text['option-frring']['ar-eg'] = "fr-ring";
$text['option-frring']['de-at'] = "fr-ring";
$text['option-frring']['de-ch'] = "fr-ring";
$text['option-frring']['de-de'] = "fr-ring";
$text['option-frring']['el-gr'] = "fr-ring";
$text['option-frring']['es-cl'] = "fr-ring";
$text['option-frring']['es-mx'] = "fr-ring";
$text['option-frring']['fr-ca'] = "fr-ring";
$text['option-frring']['fr-fr'] = "fr-ring";
$text['option-frring']['he-il'] = "fr-ring";
$text['option-frring']['it-it'] = "fr-ring";
$text['option-frring']['ka-ge'] = "fr-ring";
$text['option-frring']['nl-nl'] = "fr-ring";
$text['option-frring']['pl-pl'] = "fr-ring";
$text['option-frring']['pt-br'] = "fr-ring";
$text['option-frring']['pt-pt'] = "fr-ring";
$text['option-frring']['ro-ro'] = "fr-ring";
$text['option-frring']['ru-ru'] = "fr-ring";
$text['option-frring']['sv-se'] = "fr-ring";
$text['option-frring']['uk-ua'] = "fr-ring";
$text['option-frring']['zh-cn'] = "弗林";
$text['option-frring']['ja-jp'] = "frリング";
$text['option-frring']['ko-kr'] = "프 링";

$text['option-dering']['en-us'] = "de-ring";
$text['option-dering']['en-gb'] = "de-ring";
$text['option-dering']['ar-eg'] = "de-ring";
$text['option-dering']['de-at'] = "de-ring";
$text['option-dering']['de-ch'] = "de-ring";
$text['option-dering']['de-de'] = "de-ring";
$text['option-dering']['el-gr'] = "de-ring";
$text['option-dering']['es-cl'] = "de-ring";
$text['option-dering']['es-mx'] = "de-ring";
$text['option-dering']['fr-ca'] = "de-ring";
$text['option-dering']['fr-fr'] = "de-ring";
$text['option-dering']['he-il'] = "de-ring";
$text['option-dering']['it-it'] = "de-ring";
$text['option-dering']['ka-ge'] = "de-ring";
$text['option-dering']['nl-nl'] = "de-ring";
$text['option-dering']['pl-pl'] = "de-ring";
$text['option-dering']['pt-br'] = "de-ring";
$text['option-dering']['pt-pt'] = "de-ring";
$text['option-dering']['ro-ro'] = "de-ring";
$text['option-dering']['ru-ru'] = "de-ring";
$text['option-dering']['sv-se'] = "de-ring";
$text['option-dering']['uk-ua'] = "de-ring";
$text['option-dering']['zh-cn'] = "戒指";
$text['option-dering']['ja-jp'] = "リング";
$text['option-dering']['ko-kr'] = "반지";

$text['option-false']['en-us'] = "False";
$text['option-false']['en-gb'] = "False";
$text['option-false']['ar-eg'] = "خطأ شنيع";
$text['option-false']['de-at'] = "Aus";
$text['option-false']['de-ch'] = "Aus";
$text['option-false']['de-de'] = "Aus";
$text['option-false']['el-gr'] = "Ψευδής";
$text['option-false']['es-cl'] = "No";
$text['option-false']['es-mx'] = "No";
$text['option-false']['fr-ca'] = "Non";
$text['option-false']['fr-fr'] = "Non";
$text['option-false']['he-il'] = "שֶׁקֶר";
$text['option-false']['it-it'] = "Falso";
$text['option-false']['ka-ge'] = "ცრუ";
$text['option-false']['nl-nl'] = "Uit";
$text['option-false']['pl-pl'] = "Nie";
$text['option-false']['pt-br'] = "Não";
$text['option-false']['pt-pt'] = "Não";
$text['option-false']['ro-ro'] = "Fals";
$text['option-false']['ru-ru'] = "Нет";
$text['option-false']['sv-se'] = "Falsk";
$text['option-false']['uk-ua'] = "Ні";
$text['option-false']['zh-cn'] = "错误的";
$text['option-false']['ja-jp'] = "間違い";
$text['option-false']['ko-kr'] = "거짓";

$text['option-do_not_disturb']['en-us'] = "Do Not Disturb";
$text['option-do_not_disturb']['en-gb'] = "Do Not Disturb";
$text['option-do_not_disturb']['ar-eg'] = "لا تخل";
$text['option-do_not_disturb']['de-at'] = "Bitte nicht stören";
$text['option-do_not_disturb']['de-ch'] = "Bitte nicht stören";
$text['option-do_not_disturb']['de-de'] = "Bitte nicht stören";
$text['option-do_not_disturb']['el-gr'] = "Μην ενοχλείτε";
$text['option-do_not_disturb']['es-cl'] = "No Molestar";
$text['option-do_not_disturb']['es-mx'] = "No Molestar";
$text['option-do_not_disturb']['fr-ca'] = "Ne pas déranger";
$text['option-do_not_disturb']['fr-fr'] = "Ne pas déranger";
$text['option-do_not_disturb']['he-il'] = "אל תפריע";
$text['option-do_not_disturb']['it-it'] = "Non Disturbare";
$text['option-do_not_disturb']['ka-ge'] = "არ შემაწუხოთ";
$text['option-do_not_disturb']['nl-nl'] = "Niet Storen";
$text['option-do_not_disturb']['pl-pl'] = "Nie przeszkadzaj (DND)";
$text['option-do_not_disturb']['pt-br'] = "Não perturbe (DND)";
$text['option-do_not_disturb']['pt-pt'] = "Não incomodar";
$text['option-do_not_disturb']['ro-ro'] = "Nu deranjați";
$text['option-do_not_disturb']['ru-ru'] = "Не беспокоить";
$text['option-do_not_disturb']['sv-se'] = "Stör Ej";
$text['option-do_not_disturb']['uk-ua'] = "Не турбувати";
$text['option-do_not_disturb']['zh-cn'] = "请勿打扰";
$text['option-do_not_disturb']['ja-jp'] = "邪魔しないでください";
$text['option-do_not_disturb']['ko-kr'] = "방해하지 마";

$text['option-available_on_demand']['en-us'] = "Available (On Demand)";
$text['option-available_on_demand']['en-gb'] = "Available (On Demand)";
$text['option-available_on_demand']['ar-eg'] = "متاح (عند الطلب)";
$text['option-available_on_demand']['de-at'] = "Verfügbar (auf Anfrage)";
$text['option-available_on_demand']['de-ch'] = "Verfügbar (auf Anfrage)";
$text['option-available_on_demand']['de-de'] = "Verfügbar (auf Anfrage)";
$text['option-available_on_demand']['el-gr'] = "Διαθέσιμο (κατ' απαίτηση)";
$text['option-available_on_demand']['es-cl'] = "Disponible (Bajo Demanda)";
$text['option-available_on_demand']['es-mx'] = "Disponible (Bajo Demanda)";
$text['option-available_on_demand']['fr-ca'] = "Disponible (sur demande)";
$text['option-available_on_demand']['fr-fr'] = "Disponible (sur demande)";
$text['option-available_on_demand']['he-il'] = "זמין (לפי דרישה)";
$text['option-available_on_demand']['it-it'] = "Disponibile (Su Richiesta)";
$text['option-available_on_demand']['ka-ge'] = "ხელმისაწვდომია (მოთხოვნილებისამებრ)";
$text['option-available_on_demand']['nl-nl'] = "beschikbaar (op aanvraag)";
$text['option-available_on_demand']['pl-pl'] = "Dostępny (na żądanie)";
$text['option-available_on_demand']['pt-br'] = "Disponível (Sob demanda)";
$text['option-available_on_demand']['pt-pt'] = "Disponível (On Demand)";
$text['option-available_on_demand']['ro-ro'] = "Disponibil (la cerere)";
$text['option-available_on_demand']['ru-ru'] = "Доступен (по требованию)";
$text['option-available_on_demand']['sv-se'] = "Tillgänglig (På Begäran)";
$text['option-available_on_demand']['uk-ua'] = "Доступний (на вимогу)";
$text['option-available_on_demand']['zh-cn'] = "可用（按需）";
$text['option-available_on_demand']['ja-jp'] = "あり（オンデマンド）";
$text['option-available_on_demand']['ko-kr'] = "사용 가능(주문형)";

$text['option-available']['en-us'] = "Available";
$text['option-available']['en-gb'] = "Available";
$text['option-available']['ar-eg'] = "متاح";
$text['option-available']['de-at'] = "Verfügbar";
$text['option-available']['de-ch'] = "Verfügbar";
$text['option-available']['de-de'] = "Verfügbar";
$text['option-available']['el-gr'] = "Διαθέσιμος";
$text['option-available']['es-cl'] = "Disponible";
$text['option-available']['es-mx'] = "Disponible";
$text['option-available']['fr-ca'] = "Disponible";
$text['option-available']['fr-fr'] = "Disponible";
$text['option-available']['he-il'] = "זמין";
$text['option-available']['it-it'] = "Disponibile";
$text['option-available']['ka-ge'] = "ხელმისაწვდომია";
$text['option-available']['nl-nl'] = "Beschikbaar";
$text['option-available']['pl-pl'] = "Dostępny";
$text['option-available']['pt-br'] = "Disponível";
$text['option-available']['pt-pt'] = "Disponível";
$text['option-available']['ro-ro'] = "Disponibil";
$text['option-available']['ru-ru'] = "Доступен";
$text['option-available']['sv-se'] = "Tillgänglig";
$text['option-available']['uk-ua'] = "Доступний";
$text['option-available']['zh-cn'] = "可用的";
$text['option-available']['ja-jp'] = "利用可能";
$text['option-available']['ko-kr'] = "사용 가능";

$text['option-agent_with_least_talk_time']['en-us'] = "Agent With Least Talk Time";
$text['option-agent_with_least_talk_time']['en-gb'] = "Agent With Least Talk Time";
$text['option-agent_with_least_talk_time']['ar-eg'] = "وكيل بأقل وقت للتحدث";
$text['option-agent_with_least_talk_time']['de-at'] = "Agent mit geringster Sprechzeit";
$text['option-agent_with_least_talk_time']['de-ch'] = "Agent mit geringster Sprechzeit";
$text['option-agent_with_least_talk_time']['de-de'] = "Agent mit geringster Sprechzeit";
$text['option-agent_with_least_talk_time']['el-gr'] = "Πράκτορας με ελάχιστο χρόνο ομιλίας";
$text['option-agent_with_least_talk_time']['es-cl'] = "Agente con el menor tiempo de comunicación";
$text['option-agent_with_least_talk_time']['es-mx'] = "Agente con el menor tiempo de comunicación";
$text['option-agent_with_least_talk_time']['fr-ca'] = "Agent avec le moins de temps de conversation";
$text['option-agent_with_least_talk_time']['fr-fr'] = "Agent avec le moins de temps de conversation";
$text['option-agent_with_least_talk_time']['he-il'] = "סוכן עם מינימום זמן דיבור";
$text['option-agent_with_least_talk_time']['it-it'] = "Agent che ha parlato di meno";
$text['option-agent_with_least_talk_time']['ka-ge'] = "ოპერატორი ყველაზე ნაკლები საუბრის დროით";
$text['option-agent_with_least_talk_time']['nl-nl'] = "Agent met kostste gesprekstijd";
$text['option-agent_with_least_talk_time']['pl-pl'] = "Agent z najkrótszym czasem rozmowy";
$text['option-agent_with_least_talk_time']['pt-br'] = "Agente com o menor tempo de comunicação";
$text['option-agent_with_least_talk_time']['pt-pt'] = "Agente com o menor tempo de comunicação";
$text['option-agent_with_least_talk_time']['ro-ro'] = "Agent cu cel mai mic timp de convorbire";
$text['option-agent_with_least_talk_time']['ru-ru'] = "Оператор с наименьшим временем разговора";
$text['option-agent_with_least_talk_time']['sv-se'] = "Agent med minst taltid";
$text['option-agent_with_least_talk_time']['uk-ua'] = "Оператор з найменшим часом розмови";
$text['option-agent_with_least_talk_time']['zh-cn'] = "通话时间最少的座席";
$text['option-agent_with_least_talk_time']['ja-jp'] = "通話時間が最も短いエージェント";
$text['option-agent_with_least_talk_time']['ko-kr'] = "통화 시간이 가장 짧은 상담원";

$text['option-agent_with_fewest_calls']['en-us'] = "Agent With Fewest Calls";
$text['option-agent_with_fewest_calls']['en-gb'] = "Agent With Fewest Calls";
$text['option-agent_with_fewest_calls']['ar-eg'] = "وكيل بأقل عدد من المكالمات";
$text['option-agent_with_fewest_calls']['de-at'] = "Agent mit wenigsten Anrufen";
$text['option-agent_with_fewest_calls']['de-ch'] = "Agent mit wenigsten Anrufen";
$text['option-agent_with_fewest_calls']['de-de'] = "Agent mit wenigsten Anrufen";
$text['option-agent_with_fewest_calls']['el-gr'] = "Πράκτορας με τις λιγότερες κλήσεις";
$text['option-agent_with_fewest_calls']['es-cl'] = "Agente con menor número de llamadas";
$text['option-agent_with_fewest_calls']['es-mx'] = "Agente con menor número de llamadas";
$text['option-agent_with_fewest_calls']['fr-ca'] = "Agent avec le moins d'appels";
$text['option-agent_with_fewest_calls']['fr-fr'] = "Agent avec le moins d'appels";
$text['option-agent_with_fewest_calls']['he-il'] = "סוכן עם הכי פחות שיחות";
$text['option-agent_with_fewest_calls']['it-it'] = "Agente con meno chiamate";
$text['option-agent_with_fewest_calls']['ka-ge'] = "ოპერატორი ზარების ყველაზე ცოტა რაოდენობით";
$text['option-agent_with_fewest_calls']['nl-nl'] = "Agent met minste gesprekken";
$text['option-agent_with_fewest_calls']['pl-pl'] = "Agent z najmniejszą ilością rozmów";
$text['option-agent_with_fewest_calls']['pt-br'] = "Agente com o menor número de chamadas";
$text['option-agent_with_fewest_calls']['pt-pt'] = "Agente com o menor número de chamadas";
$text['option-agent_with_fewest_calls']['ro-ro'] = "Agent cu cele mai puține apeluri";
$text['option-agent_with_fewest_calls']['ru-ru'] = "Оператор c наименьшим количеством вызовов";
$text['option-agent_with_fewest_calls']['sv-se'] = "Agent med minst antal samtal";
$text['option-agent_with_fewest_calls']['uk-ua'] = "Оператор з найменшою кількістю дзвінків";
$text['option-agent_with_fewest_calls']['zh-cn'] = "呼叫次数最少的座席";
$text['option-agent_with_fewest_calls']['ja-jp'] = "コール数が最も少ないエージェント";
$text['option-agent_with_fewest_calls']['ko-kr'] = "통화가 가장 적은 에이전트";

$text['message-maximum_queues']['en-us'] = "Maximum Queues:";
$text['message-maximum_queues']['en-gb'] = "Maximum Queues:";
$text['message-maximum_queues']['ar-eg'] = "الحد الأقصى لقوائم الانتظار:";
$text['message-maximum_queues']['de-at'] = "Maximale Anzahl Warteschlangen:";
$text['message-maximum_queues']['de-ch'] = "Maximale Anzahl Warteschlangen:";
$text['message-maximum_queues']['de-de'] = "Maximale Anzahl Warteschlangen:";
$text['message-maximum_queues']['el-gr'] = "Μέγιστες ουρές:";
$text['message-maximum_queues']['es-cl'] = "Colas Máximo Permitido:";
$text['message-maximum_queues']['es-mx'] = "Colas Máximo Permitido:";
$text['message-maximum_queues']['fr-ca'] = "Files d'attente maximum autorisé:";
$text['message-maximum_queues']['fr-fr'] = "Files d'attente Maximum Autorisé:";
$text['message-maximum_queues']['he-il'] = "מקסימום תורים:";
$text['message-maximum_queues']['it-it'] = "Massimo Code:";
$text['message-maximum_queues']['ka-ge'] = "რიგების მაქსიმალური რაოდენობა:";
$text['message-maximum_queues']['nl-nl'] = "Maximum aantal wachtrijen";
$text['message-maximum_queues']['pl-pl'] = "Maksymalna ilość kolejek:";
$text['message-maximum_queues']['pt-br'] = "Máximo de filas permitido:";
$text['message-maximum_queues']['pt-pt'] = "Filas Máximo Permitido:";
$text['message-maximum_queues']['ro-ro'] = "Cozi maxime:";
$text['message-maximum_queues']['ru-ru'] = "Максимальное количество очередей:";
$text['message-maximum_queues']['sv-se'] = "Max Antal Kö:er:";
$text['message-maximum_queues']['uk-ua'] = "Максимальна кількість черг:";
$text['message-maximum_queues']['zh-cn'] = "最大队列：";
$text['message-maximum_queues']['ja-jp'] = "最大キュー:";
$text['message-maximum_queues']['ko-kr'] = "최대 대기열:";

$text['message-duplicate_agent_id']['en-us'] = "Duplicate Agent ID Detected";
$text['message-duplicate_agent_id']['en-gb'] = "Duplicate Agent ID Detected";
$text['message-duplicate_agent_id']['ar-eg'] = "تم اكتشاف معرف وكيل مكرر";
$text['message-duplicate_agent_id']['de-at'] = "Agenten ID bereits vorhanden";
$text['message-duplicate_agent_id']['de-ch'] = "Agenten ID bereits vorhanden";
$text['message-duplicate_agent_id']['de-de'] = "Agenten ID bereits vorhanden";
$text['message-duplicate_agent_id']['el-gr'] = "Εντοπίστηκε διπλότυπο αναγνωριστικό αντιπροσώπου";
$text['message-duplicate_agent_id']['es-cl'] = "Duplicar ID de Agente detectada";
$text['message-duplicate_agent_id']['es-mx'] = "Duplicar ID de Agente detectada";
$text['message-duplicate_agent_id']['fr-ca'] = "ID d'agent duplicat détecté";
$text['message-duplicate_agent_id']['fr-fr'] = "ID d'agent duplicat détecté";
$text['message-duplicate_agent_id']['he-il'] = "זוהה זיהוי סוכן כפול";
$text['message-duplicate_agent_id']['it-it'] = "Rilevato ID Agente Duplicato";
$text['message-duplicate_agent_id']['ka-ge'] = "აღმოჩენილია ოპერატორის იდენტიფიკატორის დუბლირება";
$text['message-duplicate_agent_id']['nl-nl'] = "Duplicaat Agent ID ontdekt";
$text['message-duplicate_agent_id']['pl-pl'] = "Duplikat Wykryto Agenta ID";
$text['message-duplicate_agent_id']['pt-br'] = "Duplicar ID do agente detectado";
$text['message-duplicate_agent_id']['pt-pt'] = "Duplicar Agent ID Detectado";
$text['message-duplicate_agent_id']['ro-ro'] = "ID-ul agent duplicat detectat";
$text['message-duplicate_agent_id']['ru-ru'] = "Выявлен дубликат идентификатора оператора";
$text['message-duplicate_agent_id']['sv-se'] = "Duplicate Agent-ID Funnet";
$text['message-duplicate_agent_id']['uk-ua'] = "Повторювані Ідентифікатор агента Виявлено";
$text['message-duplicate_agent_id']['zh-cn'] = "检测到重复的代理 ID";
$text['message-duplicate_agent_id']['ja-jp'] = "重複するエージェント ID が検出されました";
$text['message-duplicate_agent_id']['ko-kr'] = "중복 상담원 ID 감지됨";

$text['message-status_set']['en-us'] = "Status Set";
$text['message-status_set']['en-gb'] = "Status Set";
$text['message-status_set']['ar-eg'] = "مجموعة الحالة";
$text['message-status_set']['de-at'] = "Statussatz";
$text['message-status_set']['de-ch'] = "Statussatz";
$text['message-status_set']['de-de'] = "Statussatz";
$text['message-status_set']['el-gr'] = "Ρύθμιση κατάστασης";
$text['message-status_set']['es-cl'] = "Conjunto de estado";
$text['message-status_set']['es-mx'] = "Conjunto de estado";
$text['message-status_set']['fr-ca'] = "Statut défini";
$text['message-status_set']['fr-fr'] = "Statut défini";
$text['message-status_set']['he-il'] = "סטטוס סטטוס";
$text['message-status_set']['it-it'] = "Stato impostato";
$text['message-status_set']['ka-ge'] = "სტატუსი დაყენებულია";
$text['message-status_set']['nl-nl'] = "Status ingesteld";
$text['message-status_set']['pl-pl'] = "Zestaw statusu";
$text['message-status_set']['pt-br'] = "Conjunto de status";
$text['message-status_set']['pt-pt'] = "Conjunto de status";
$text['message-status_set']['ro-ro'] = "Set de stare";
$text['message-status_set']['ru-ru'] = "Статус установлен";
$text['message-status_set']['sv-se'] = "Status Set";
$text['message-status_set']['uk-ua'] = "Набір статусу";
$text['message-status_set']['zh-cn'] = "状态集";
$text['message-status_set']['ja-jp'] = "ステータスセット";
$text['message-status_set']['ko-kr'] = "상태 설정";

$text['label-wrap_up_time']['en-us'] = "Wrap Up Time";
$text['label-wrap_up_time']['en-gb'] = "Wrap Up Time";
$text['label-wrap_up_time']['ar-eg'] = "وقت الختام";
$text['label-wrap_up_time']['de-at'] = "Nachbereitungszeit";
$text['label-wrap_up_time']['de-ch'] = "Nachbereitungszeit";
$text['label-wrap_up_time']['de-de'] = "Nachbereitungszeit";
$text['label-wrap_up_time']['el-gr'] = "Ώρα ανανέωσης";
$text['label-wrap_up_time']['es-cl'] = "Tiempo de Preparación";
$text['label-wrap_up_time']['es-mx'] = "Tiempo de Preparación";
$text['label-wrap_up_time']['fr-ca'] = "Temps de clôture";
$text['label-wrap_up_time']['fr-fr'] = "Temps de clôture";
$text['label-wrap_up_time']['he-il'] = "זמן סיום";
$text['label-wrap_up_time']['it-it'] = "Wrap Up Time";
$text['label-wrap_up_time']['ka-ge'] = "დაყოვნება ზარებს შორის";
$text['label-wrap_up_time']['nl-nl'] = "Afrondtijd";
$text['label-wrap_up_time']['pl-pl'] = "Dostępny czas po zakończeniu rozmowy";
$text['label-wrap_up_time']['pt-br'] = "Tempo de preparação";
$text['label-wrap_up_time']['pt-pt'] = "Tempo de preparação";
$text['label-wrap_up_time']['ro-ro'] = "Timp de finalizare";
$text['label-wrap_up_time']['ru-ru'] = "Время паузы между вызовами";
$text['label-wrap_up_time']['sv-se'] = "'Wrap Up' Tid";
$text['label-wrap_up_time']['uk-ua'] = "Час завершення";
$text['label-wrap_up_time']['zh-cn'] = "总结时间";
$text['label-wrap_up_time']['ja-jp'] = "ラップアップタイム";
$text['label-wrap_up_time']['ko-kr'] = "마무리 시간";

$text['label-type']['en-us'] = "Type";
$text['label-type']['en-gb'] = "Type";
$text['label-type']['ar-eg'] = "يكتب";
$text['label-type']['de-at'] = "Typ";
$text['label-type']['de-ch'] = "Typ";
$text['label-type']['de-de'] = "Typ";
$text['label-type']['el-gr'] = "Τύπος";
$text['label-type']['es-cl'] = "Tipo";
$text['label-type']['es-mx'] = "Tipo";
$text['label-type']['fr-ca'] = "Genre";
$text['label-type']['fr-fr'] = "Genre";
$text['label-type']['he-il'] = "סוּג";
$text['label-type']['it-it'] = "Tipo";
$text['label-type']['ka-ge'] = "ტიპი";
$text['label-type']['nl-nl'] = "Type";
$text['label-type']['pl-pl'] = "Typ";
$text['label-type']['pt-br'] = "Tipo";
$text['label-type']['pt-pt'] = "Tipo";
$text['label-type']['ro-ro'] = "Tip";
$text['label-type']['ru-ru'] = "Тип";
$text['label-type']['sv-se'] = "Typ";
$text['label-type']['uk-ua'] = "Тип";
$text['label-type']['zh-cn'] = "类型";
$text['label-type']['ja-jp'] = "タイプ";
$text['label-type']['ko-kr'] = "유형";

$text['label-timeout_action']['en-us'] = "Timeout Action";
$text['label-timeout_action']['en-gb'] = "Timeout Action";
$text['label-timeout_action']['ar-eg'] = "مهلة العمل";
$text['label-timeout_action']['de-at'] = "Aktion bei Zeitüberschreitung";
$text['label-timeout_action']['de-ch'] = "Aktion bei Zeitüberschreitung";
$text['label-timeout_action']['de-de'] = "Aktion bei Zeitüberschreitung";
$text['label-timeout_action']['el-gr'] = "Ενέργεια χρονικού ορίου";
$text['label-timeout_action']['es-cl'] = "Acción de Timeout";
$text['label-timeout_action']['es-mx'] = "Acción de Timeout";
$text['label-timeout_action']['fr-ca'] = "Action si délai d'attente excédé";
$text['label-timeout_action']['fr-fr'] = "Action sur Timeout";
$text['label-timeout_action']['he-il'] = "פעולת פסק זמן";
$text['label-timeout_action']['it-it'] = "Azione al Timeout";
$text['label-timeout_action']['ka-ge'] = "მოლოდინის დროის ამოწურვის ქმედება";
$text['label-timeout_action']['nl-nl'] = "Actie bij tijdsoverschrijding";
$text['label-timeout_action']['pl-pl'] = "Następny krok po upływie limitu czasowego";
$text['label-timeout_action']['pt-br'] = "Ação de tempo limite";
$text['label-timeout_action']['pt-pt'] = "Acção de Timeout";
$text['label-timeout_action']['ro-ro'] = "Acțiune de expirare";
$text['label-timeout_action']['ru-ru'] = "Действие по тайм-ауту";
$text['label-timeout_action']['sv-se'] = "Timeout Åtgärd";
$text['label-timeout_action']['uk-ua'] = "Дія тайм-ауту";
$text['label-timeout_action']['zh-cn'] = "超时动作";
$text['label-timeout_action']['ja-jp'] = "タイムアウト アクション";
$text['label-timeout_action']['ko-kr'] = "시간 초과 작업";

$text['label-time_base_score']['en-us'] = "Time Base Score";
$text['label-time_base_score']['en-gb'] = "Time Base Score";
$text['label-time_base_score']['ar-eg'] = "نقاط قاعدة الوقت";
$text['label-time_base_score']['de-at'] = "Zeitgeber für Klassifikation";
$text['label-time_base_score']['de-ch'] = "Zeitgeber für Klassifikation";
$text['label-time_base_score']['de-de'] = "Zeitgeber für Klassifikation";
$text['label-time_base_score']['el-gr'] = "Χρονική Βάση Βάσης";
$text['label-time_base_score']['es-cl'] = "Puntuación basada en tiempo";
$text['label-time_base_score']['es-mx'] = "Puntuación basada en tiempo";
$text['label-time_base_score']['fr-ca'] = "Score basé sur le temps";
$text['label-time_base_score']['fr-fr'] = "Score Basé sur le temps";
$text['label-time_base_score']['he-il'] = "ציון בסיס זמן";
$text['label-time_base_score']['it-it'] = "Punteggio su Base Tempo";
$text['label-time_base_score']['ka-ge'] = "შეფასება დროით";
$text['label-time_base_score']['nl-nl'] = "Tijd basis score";
$text['label-time_base_score']['pl-pl'] = "Wynik oparty na czasie";
$text['label-time_base_score']['pt-br'] = "Pontuação baseada no tempo";
$text['label-time_base_score']['pt-pt'] = "Pontuação baseada no tempo";
$text['label-time_base_score']['ro-ro'] = "Scorul de bază de timp";
$text['label-time_base_score']['ru-ru'] = "Оценка по времени";
$text['label-time_base_score']['sv-se'] = "Tidsbaserat Resultat";
$text['label-time_base_score']['uk-ua'] = "Оцінка бази часу";
$text['label-time_base_score']['zh-cn'] = "时基分数";
$text['label-time_base_score']['ja-jp'] = "タイムベーススコア";
$text['label-time_base_score']['ko-kr'] = "시간축 점수";

$text['label-time_base_score_sec']['en-us'] = "Time Base Score Seconds";
$text['label-time_base_score_sec']['en-gb'] = "Time Base Score Seconds";
$text['label-time_base_score_sec']['ar-eg'] = "الوقت الأساسي النتيجة ثانية";
$text['label-time_base_score_sec']['de-at'] = "Zeitgeber für Klassifikation Seconden";
$text['label-time_base_score_sec']['de-ch'] = "Zeitgeber für Klassifikation Seconden";
$text['label-time_base_score_sec']['de-de'] = "Zeitgeber für Klassifikation Seconden";
$text['label-time_base_score_sec']['el-gr'] = "Δευτερόλεπτα βαθμολογίας βάσης χρόνου";
$text['label-time_base_score_sec']['es-cl'] = "Puntuación basada en tiempo Segundos";
$text['label-time_base_score_sec']['es-mx'] = "Puntuación basada en tiempo Segundos";
$text['label-time_base_score_sec']['fr-ca'] = "Score basé sur le temps Seconds";
$text['label-time_base_score_sec']['fr-fr'] = "Score Basé sur le temps Seconds";
$text['label-time_base_score_sec']['he-il'] = "ציון בסיס זמן שניות";
$text['label-time_base_score_sec']['it-it'] = "Punteggio su Base Tempo Secondi";
$text['label-time_base_score_sec']['ka-ge'] = "შეფასება დროით წამებში";
$text['label-time_base_score_sec']['nl-nl'] = "Tijd basis score";
$text['label-time_base_score_sec']['pl-pl'] = "Wynik oparty na czasie Sekundy";
$text['label-time_base_score_sec']['pt-br'] = "Pontuação baseada no tempo Segundos";
$text['label-time_base_score_sec']['pt-pt'] = "Pontuação baseada no tempo Segundos";
$text['label-time_base_score_sec']['ro-ro'] = "Scor de bază de timp Secunde";
$text['label-time_base_score_sec']['ru-ru'] = "Оценка по времени секунды";
$text['label-time_base_score_sec']['sv-se'] = "Tidsbaserat Resultat Sekunder";
$text['label-time_base_score_sec']['uk-ua'] = "Базовий час Оцінка секунд";
$text['label-time_base_score_sec']['zh-cn'] = "时基分数秒";
$text['label-time_base_score_sec']['ja-jp'] = "タイムベーススコア秒";
$text['label-time_base_score_sec']['ko-kr'] = "시간 기준 점수 초";

$text['label-tiers']['en-us'] = "Tiers";
$text['label-tiers']['en-gb'] = "Tiers";
$text['label-tiers']['ar-eg'] = "المستويات";
$text['label-tiers']['de-at'] = "Ebenen";
$text['label-tiers']['de-ch'] = "Ebenen";
$text['label-tiers']['de-de'] = "Ebenen";
$text['label-tiers']['el-gr'] = "Επίπεδα";
$text['label-tiers']['es-cl'] = "Niveles de Centro de Llamados";
$text['label-tiers']['es-mx'] = "Niveles de Centro de Llamados";
$text['label-tiers']['fr-ca'] = "Niveaux du centre d'appel";
$text['label-tiers']['fr-fr'] = "Niveaux du Centre d'appel";
$text['label-tiers']['he-il'] = "שכבות";
$text['label-tiers']['it-it'] = "Tiers";
$text['label-tiers']['ka-ge'] = "დონეები";
$text['label-tiers']['nl-nl'] = "Vergelijkingen";
$text['label-tiers']['pl-pl'] = "Poziomy";
$text['label-tiers']['pt-br'] = "Niveis do Call Center";
$text['label-tiers']['pt-pt'] = "Níveis do Call Center";
$text['label-tiers']['ro-ro'] = "Niveluri";
$text['label-tiers']['ru-ru'] = "Компетенции";
$text['label-tiers']['sv-se'] = "Nivåer";
$text['label-tiers']['uk-ua'] = "Яруси";
$text['label-tiers']['zh-cn'] = "等级";
$text['label-tiers']['ja-jp'] = "階層";
$text['label-tiers']['ko-kr'] = "계층";

$text['label-tier_rules_apply']['en-us'] = "Tier Rules Apply";
$text['label-tier_rules_apply']['en-gb'] = "Tier Rules Apply";
$text['label-tier_rules_apply']['ar-eg'] = "تطبق قواعد الفئة";
$text['label-tier_rules_apply']['de-at'] = "Ebenen-Regeln werden angewendet";
$text['label-tier_rules_apply']['de-ch'] = "Ebenen-Regeln werden angewendet";
$text['label-tier_rules_apply']['de-de'] = "Ebenen-Regeln werden angewendet";
$text['label-tier_rules_apply']['el-gr'] = "Ισχύουν κανόνες βαθμίδας";
$text['label-tier_rules_apply']['es-cl'] = "Aplicar Reglas de Nivel";
$text['label-tier_rules_apply']['es-mx'] = "Aplicar Reglas de Nivel";
$text['label-tier_rules_apply']['fr-ca'] = "Appliquer les règles du niveau";
$text['label-tier_rules_apply']['fr-fr'] = "Appliquer les règles du niveau";
$text['label-tier_rules_apply']['he-il'] = "חלים כללי שכבה";
$text['label-tier_rules_apply']['it-it'] = "Applica regole del Tier";
$text['label-tier_rules_apply']['ka-ge'] = "დონის წესების გადატარება";
$text['label-tier_rules_apply']['nl-nl'] = "Vergelijkingsregels zijn van toepassing";
$text['label-tier_rules_apply']['pl-pl'] = "Zastosuj zasadę poziomów";
$text['label-tier_rules_apply']['pt-br'] = "Aplicar regas de nível";
$text['label-tier_rules_apply']['pt-pt'] = "Aplicar Regras de Nível";
$text['label-tier_rules_apply']['ro-ro'] = "Se aplică regulile nivelului";
$text['label-tier_rules_apply']['ru-ru'] = "Применять правила компетенции";
$text['label-tier_rules_apply']['sv-se'] = "Tillämpa nivåregler";
$text['label-tier_rules_apply']['uk-ua'] = "Застосовуються правила рівня";
$text['label-tier_rules_apply']['zh-cn'] = "等级规则适用";
$text['label-tier_rules_apply']['ja-jp'] = "ティアルール適用";
$text['label-tier_rules_apply']['ko-kr'] = "계층 규칙 적용";

$text['label-tier_rule_wait_second']['en-us'] = "Tier Rule Wait Second";
$text['label-tier_rule_wait_second']['en-gb'] = "Tier Rule Wait Second";
$text['label-tier_rule_wait_second']['ar-eg'] = "قاعدة الطبقة انتظر ثانيًا";
$text['label-tier_rule_wait_second']['de-at'] = "Ebenen-Regel Wartezeit";
$text['label-tier_rule_wait_second']['de-ch'] = "Ebenen-Regel Wartezeit";
$text['label-tier_rule_wait_second']['de-de'] = "Ebenen-Regel Wartezeit";
$text['label-tier_rule_wait_second']['el-gr'] = "Κανόνας βαθμίδας Περιμένετε δεύτερο";
$text['label-tier_rule_wait_second']['es-cl'] = "Regla de nível segundo de espera";
$text['label-tier_rule_wait_second']['es-mx'] = "Regla de nível segundo de espera";
$text['label-tier_rule_wait_second']['fr-ca'] = "Délai d'attente, en secondes, de la règle du niveau";
$text['label-tier_rule_wait_second']['fr-fr'] = "Délai d'attente, en secondes, de la règle du niveau";
$text['label-tier_rule_wait_second']['he-il'] = "כלל שכבה המתן שניה";
$text['label-tier_rule_wait_second']['it-it'] = "Regola Tier Attesa Secondi";
$text['label-tier_rule_wait_second']['ka-ge'] = "დონის წესი: წამების დალოდება";
$text['label-tier_rule_wait_second']['nl-nl'] = "Vergelijkigsregels wachttijd";
$text['label-tier_rule_wait_second']['pl-pl'] = "Poziomowa zasada czekania";
$text['label-tier_rule_wait_second']['pt-br'] = "Regra de segundo nível de espera";
$text['label-tier_rule_wait_second']['pt-pt'] = "Regra de nível segundo espera";
$text['label-tier_rule_wait_second']['ro-ro'] = "Regula de nivel Așteptați al doilea";
$text['label-tier_rule_wait_second']['ru-ru'] = "Правило компетенции: Ждать секунд";
$text['label-tier_rule_wait_second']['sv-se'] = "Nivåregel Väntetid i Sekunder";
$text['label-tier_rule_wait_second']['uk-ua'] = "Правило рівня Зачекайте секунду";
$text['label-tier_rule_wait_second']['zh-cn'] = "等级规则等待第二";
$text['label-tier_rule_wait_second']['ja-jp'] = "層ルール待機秒";
$text['label-tier_rule_wait_second']['ko-kr'] = "계층 규칙 대기 초";

$text['label-tier_rule_wait_multiply_level']['en-us'] = "Tier Rule Wait Multiply Level";
$text['label-tier_rule_wait_multiply_level']['en-gb'] = "Tier Rule Wait Multiply Level";
$text['label-tier_rule_wait_multiply_level']['ar-eg'] = "الطبقة القاعدة انتظر ضرب المستوى";
$text['label-tier_rule_wait_multiply_level']['de-at'] = "Multiplikator für die Ebenen-Regel Wartezeit";
$text['label-tier_rule_wait_multiply_level']['de-ch'] = "Multiplikator für die Ebenen-Regel Wartezeit";
$text['label-tier_rule_wait_multiply_level']['de-de'] = "Multiplikator für die Ebenen-Regel Wartezeit";
$text['label-tier_rule_wait_multiply_level']['el-gr'] = "Επίπεδο πολλαπλασιασμού αναμονής κανόνα κανόνα";
$text['label-tier_rule_wait_multiply_level']['es-cl'] = "Regla de nivel multiplicar nivel de espera";
$text['label-tier_rule_wait_multiply_level']['es-mx'] = "Regla de nivel multiplicar nivel de espera";
$text['label-tier_rule_wait_multiply_level']['fr-ca'] = "Règle d'attente du niveau multipliée par niveau";
$text['label-tier_rule_wait_multiply_level']['fr-fr'] = "Règle d'attente du niveau multipliée par niveau";
$text['label-tier_rule_wait_multiply_level']['he-il'] = "כלל שכבה המתן רמת הכפלה";
$text['label-tier_rule_wait_multiply_level']['it-it'] = "Regola Tier Attesa Moltiplica Livello";
$text['label-tier_rule_wait_multiply_level']['ka-ge'] = "დონის წესი: დალოდების მამრავლი";
$text['label-tier_rule_wait_multiply_level']['nl-nl'] = "Vergelijkingsregels Vermenigvuldigingsfactor";
$text['label-tier_rule_wait_multiply_level']['pl-pl'] = "Poziomowa zasada przemnożenia";
$text['label-tier_rule_wait_multiply_level']['pt-br'] = "Regra de espera multiplicado pelo nível";
$text['label-tier_rule_wait_multiply_level']['pt-pt'] = "Regra de nível de espera multiplicado pelo nível";
$text['label-tier_rule_wait_multiply_level']['ro-ro'] = "Nivelul Regulă Așteptați Nivelul înmulțirii";
$text['label-tier_rule_wait_multiply_level']['ru-ru'] = "Правило компетенции: Множитель ожидания";
$text['label-tier_rule_wait_multiply_level']['sv-se'] = "Nivåregel Väntetid Multipla Värden";
$text['label-tier_rule_wait_multiply_level']['uk-ua'] = "Рівень Правило Очікування Множення Рівень";
$text['label-tier_rule_wait_multiply_level']['zh-cn'] = "Tier Rule Wait 乘法级别";
$text['label-tier_rule_wait_multiply_level']['ja-jp'] = "層ルール待機乗算レベル";
$text['label-tier_rule_wait_multiply_level']['ko-kr'] = "계층 규칙 대기 배수 수준";

$text['label-tier_rule_no_agent_no_wait']['en-us'] = "Tier Rule No Agent No Wait";
$text['label-tier_rule_no_agent_no_wait']['en-gb'] = "Tier Rule No Agent No Wait";
$text['label-tier_rule_no_agent_no_wait']['ar-eg'] = "قاعدة الطبقة لا وكيل لا انتظر";
$text['label-tier_rule_no_agent_no_wait']['de-at'] = "Ebenen-Regel kein Agent nicht warten";
$text['label-tier_rule_no_agent_no_wait']['de-ch'] = "Ebenen-Regel kein Agent nicht warten";
$text['label-tier_rule_no_agent_no_wait']['de-de'] = "Ebenen-Regel kein Agent nicht warten";
$text['label-tier_rule_no_agent_no_wait']['el-gr'] = "Κανόνας επιπέδου Όχι Πράκτορας Όχι Αναμονή";
$text['label-tier_rule_no_agent_no_wait']['es-cl'] = "Regla de nivel No espera Sin Agente";
$text['label-tier_rule_no_agent_no_wait']['es-mx'] = "Regla de nivel No espera Sin Agente";
$text['label-tier_rule_no_agent_no_wait']['fr-ca'] = "Règle du niveau pas d'agent, pas d'attente";
$text['label-tier_rule_no_agent_no_wait']['fr-fr'] = "Règle du niveau pas d'agent, pas d'attente";
$text['label-tier_rule_no_agent_no_wait']['he-il'] = "כלל שכבה ללא סוכן ללא המתנה";
$text['label-tier_rule_no_agent_no_wait']['it-it'] = "Regola Tier No Agente No Attesa";
$text['label-tier_rule_no_agent_no_wait']['ka-ge'] = "დონის წესი: არაა ოპერატორი, არაა მოლოდინი";
$text['label-tier_rule_no_agent_no_wait']['nl-nl'] = "Vergelijkingsregel Geen agent niet wachten";
$text['label-tier_rule_no_agent_no_wait']['pl-pl'] = "Zasada poziomowa - nie ma agentów, nie ma czekania";
$text['label-tier_rule_no_agent_no_wait']['pt-br'] = "Regra de nível sem espera sem agente";
$text['label-tier_rule_no_agent_no_wait']['pt-pt'] = "Regra de Nível Sem agente Sem espera";
$text['label-tier_rule_no_agent_no_wait']['ro-ro'] = "Regulă de nivel Fără agent Nu așteptați";
$text['label-tier_rule_no_agent_no_wait']['ru-ru'] = "Правило компетенции: Нет оператора, нет ожидания";
$text['label-tier_rule_no_agent_no_wait']['sv-se'] = "Nivåregel Ingen Agent Ingen Väntan";
$text['label-tier_rule_no_agent_no_wait']['uk-ua'] = "Правило рівня Немає агентів Не чекайте";
$text['label-tier_rule_no_agent_no_wait']['zh-cn'] = "等级规则没有代理没有等待";
$text['label-tier_rule_no_agent_no_wait']['ja-jp'] = "Tier ルール No Agent No Wait";
$text['label-tier_rule_no_agent_no_wait']['ko-kr'] = "계층 규칙 에이전트 없음 대기 없음";

$text['label-tier_position']['en-us'] = "Tier Position";
$text['label-tier_position']['en-gb'] = "Tier Position";
$text['label-tier_position']['ar-eg'] = "موقف الطبقة";
$text['label-tier_position']['de-at'] = "Ebenen-Position";
$text['label-tier_position']['de-ch'] = "Ebenen-Position";
$text['label-tier_position']['de-de'] = "Ebenen-Position";
$text['label-tier_position']['el-gr'] = "Θέση Βαθμίδας";
$text['label-tier_position']['es-cl'] = "Posición de Nivel";
$text['label-tier_position']['es-mx'] = "Posición de Nivel";
$text['label-tier_position']['fr-ca'] = "Position du Niveau";
$text['label-tier_position']['fr-fr'] = "Position du Niveau";
$text['label-tier_position']['he-il'] = "מיקום שכבה";
$text['label-tier_position']['it-it'] = "Posizione Tier";
$text['label-tier_position']['ka-ge'] = "დონის მდებარეობა";
$text['label-tier_position']['nl-nl'] = "Vergelijkingspositie";
$text['label-tier_position']['pl-pl'] = "Pozycja poziomu";
$text['label-tier_position']['pt-br'] = "Nível da posição";
$text['label-tier_position']['pt-pt'] = "Posição no Nível";
$text['label-tier_position']['ro-ro'] = "Poziția nivelului";
$text['label-tier_position']['ru-ru'] = "Позиция компетенции";
$text['label-tier_position']['sv-se'] = "Nivå Position";
$text['label-tier_position']['uk-ua'] = "Позиція рівня";
$text['label-tier_position']['zh-cn'] = "等级位置";
$text['label-tier_position']['ja-jp'] = "ティアの位置";
$text['label-tier_position']['ko-kr'] = "계층 위치";

$text['label-tier_level']['en-us'] = "Tier Level";
$text['label-tier_level']['en-gb'] = "Tier Level";
$text['label-tier_level']['ar-eg'] = "مستوى الطبقة";
$text['label-tier_level']['de-at'] = "Ebenen-Niveau";
$text['label-tier_level']['de-ch'] = "Ebenen-Niveau";
$text['label-tier_level']['de-de'] = "Ebenen-Niveau";
$text['label-tier_level']['el-gr'] = "Επίπεδο Βαθμίδας";
$text['label-tier_level']['es-cl'] = "Nivel";
$text['label-tier_level']['es-mx'] = "Nivel";
$text['label-tier_level']['fr-ca'] = "Niveau";
$text['label-tier_level']['fr-fr'] = "Niveau";
$text['label-tier_level']['he-il'] = "רמת שכבה";
$text['label-tier_level']['it-it'] = "Livello Tier";
$text['label-tier_level']['ka-ge'] = "დონის დონე";
$text['label-tier_level']['nl-nl'] = "Vergelijkingsniveau";
$text['label-tier_level']['pl-pl'] = "Tier Level ";
$text['label-tier_level']['pt-br'] = "Nível da camada";
$text['label-tier_level']['pt-pt'] = "Nível da Camada";
$text['label-tier_level']['ro-ro'] = "Nivelul de nivel";
$text['label-tier_level']['ru-ru'] = "Уровень компетенции";
$text['label-tier_level']['sv-se'] = "Nivå";
$text['label-tier_level']['uk-ua'] = "Рівень рівня";
$text['label-tier_level']['zh-cn'] = "层级";
$text['label-tier_level']['ja-jp'] = "ティアレベル";
$text['label-tier_level']['ko-kr'] = "계층 수준";

$text['label-strategy']['en-us'] = "Strategy";
$text['label-strategy']['en-gb'] = "Strategy";
$text['label-strategy']['ar-eg'] = "إستراتيجية";
$text['label-strategy']['de-at'] = "Strategie";
$text['label-strategy']['de-ch'] = "Strategie";
$text['label-strategy']['de-de'] = "Strategie";
$text['label-strategy']['el-gr'] = "Στρατηγική";
$text['label-strategy']['es-cl'] = "Estrategia";
$text['label-strategy']['es-mx'] = "Estrategia";
$text['label-strategy']['fr-ca'] = "Stratégie";
$text['label-strategy']['fr-fr'] = "Stratégie";
$text['label-strategy']['he-il'] = "אִסטרָטֶגִיָה";
$text['label-strategy']['it-it'] = "Strategia";
$text['label-strategy']['ka-ge'] = "სტრატეგია";
$text['label-strategy']['nl-nl'] = "Strategie";
$text['label-strategy']['pl-pl'] = "Strategia";
$text['label-strategy']['pt-br'] = "Estratégia";
$text['label-strategy']['pt-pt'] = "Estratégia";
$text['label-strategy']['ro-ro'] = "Strategie";
$text['label-strategy']['ru-ru'] = "Стратегия";
$text['label-strategy']['sv-se'] = "Strategi";
$text['label-strategy']['uk-ua'] = "Стратегія";
$text['label-strategy']['zh-cn'] = "战略";
$text['label-strategy']['ja-jp'] = "ストラテジー";
$text['label-strategy']['ko-kr'] = "전략";

$text['label-status']['en-us'] = "Status";
$text['label-status']['en-gb'] = "Status";
$text['label-status']['ar-eg'] = "حالة";
$text['label-status']['de-at'] = "Status";
$text['label-status']['de-ch'] = "Status";
$text['label-status']['de-de'] = "Status";
$text['label-status']['el-gr'] = "Κατάσταση";
$text['label-status']['es-cl'] = "Estado";
$text['label-status']['es-mx'] = "Estado";
$text['label-status']['fr-ca'] = "État";
$text['label-status']['fr-fr'] = "État";
$text['label-status']['he-il'] = "סטָטוּס";
$text['label-status']['it-it'] = "Status";
$text['label-status']['ka-ge'] = "სტატუსი";
$text['label-status']['nl-nl'] = "Status";
$text['label-status']['pl-pl'] = "Status";
$text['label-status']['pt-br'] = "Estado";
$text['label-status']['pt-pt'] = "Estado";
$text['label-status']['ro-ro'] = "stare";
$text['label-status']['ru-ru'] = "Статус";
$text['label-status']['sv-se'] = "Status";
$text['label-status']['uk-ua'] = "Статус";
$text['label-status']['zh-cn'] = "地位";
$text['label-status']['ja-jp'] = "スターテス";
$text['label-status']['ko-kr'] = "상태";

$text['label-reject_delay_time']['en-us'] = "Reject Delay Time";
$text['label-reject_delay_time']['en-gb'] = "Reject Delay Time";
$text['label-reject_delay_time']['ar-eg'] = "رفض وقت التأخير";
$text['label-reject_delay_time']['de-at'] = "Zeitverzögerung für Zeitüberschreitung";
$text['label-reject_delay_time']['de-ch'] = "Zeitverzögerung für Zeitüberschreitung";
$text['label-reject_delay_time']['de-de'] = "Zeitverzögerung für Zeitüberschreitung";
$text['label-reject_delay_time']['el-gr'] = "Απόρριψη χρόνου καθυστέρησης";
$text['label-reject_delay_time']['es-cl'] = "Tiempo de Espera para Rechazar";
$text['label-reject_delay_time']['es-mx'] = "Tiempo de Espera para Rechazar";
$text['label-reject_delay_time']['fr-ca'] = "Délai avant de rejeter";
$text['label-reject_delay_time']['fr-fr'] = "Délai avant de rejeter";
$text['label-reject_delay_time']['he-il'] = "דחיית זמן השהיה";
$text['label-reject_delay_time']['it-it'] = "Tempo Ritardo Rifiuto";
$text['label-reject_delay_time']['ka-ge'] = "უარყოფის დაყოვნების დრო";
$text['label-reject_delay_time']['nl-nl'] = "Afwijzings vertragingstijd";
$text['label-reject_delay_time']['pl-pl'] = "Odrzuć opóznienie czasowe";
$text['label-reject_delay_time']['pt-br'] = "Tempo de espera para rejeitar";
$text['label-reject_delay_time']['pt-pt'] = "Tempo de espera para rejeitar";
$text['label-reject_delay_time']['ro-ro'] = "Timp de întârziere de respingere";
$text['label-reject_delay_time']['ru-ru'] = "Время задержки по отказу";
$text['label-reject_delay_time']['sv-se'] = "Fördröjning vid Neka";
$text['label-reject_delay_time']['uk-ua'] = "Час затримки відхилення";
$text['label-reject_delay_time']['zh-cn'] = "拒绝延迟时间";
$text['label-reject_delay_time']['ja-jp'] = "拒否遅延時間";
$text['label-reject_delay_time']['ko-kr'] = "거부 지연 시간";

$text['label-record_template']['en-us'] = "Record";
$text['label-record_template']['en-gb'] = "Record";
$text['label-record_template']['ar-eg'] = "سِجِلّ";
$text['label-record_template']['de-at'] = "Aufnehmen";
$text['label-record_template']['de-ch'] = "Aufnehmen";
$text['label-record_template']['de-de'] = "Aufnehmen";
$text['label-record_template']['el-gr'] = "Ρεκόρ";
$text['label-record_template']['es-cl'] = "Guardar";
$text['label-record_template']['es-mx'] = "Guardar";
$text['label-record_template']['fr-ca'] = "Enregistrer";
$text['label-record_template']['fr-fr'] = "Enregistrer";
$text['label-record_template']['he-il'] = "תקליט";
$text['label-record_template']['it-it'] = "Registra";
$text['label-record_template']['ka-ge'] = "ჩაწერა";
$text['label-record_template']['nl-nl'] = "Opnemen";
$text['label-record_template']['pl-pl'] = "Nagrywanie";
$text['label-record_template']['pt-br'] = "Gravar";
$text['label-record_template']['pt-pt'] = "Gravar";
$text['label-record_template']['ro-ro'] = "Record";
$text['label-record_template']['ru-ru'] = "Запись";
$text['label-record_template']['sv-se'] = "Spela In";
$text['label-record_template']['uk-ua'] = "Запис";
$text['label-record_template']['zh-cn'] = "记录";
$text['label-record_template']['ja-jp'] = "記録";
$text['label-record_template']['ko-kr'] = "기록";

$text['label-queue']['en-us'] = "Queue";
$text['label-queue']['en-gb'] = "Queue";
$text['label-queue']['ar-eg'] = "طابور";
$text['label-queue']['de-at'] = "Warteschlange";
$text['label-queue']['de-ch'] = "Warteschlange";
$text['label-queue']['de-de'] = "Warteschlange";
$text['label-queue']['el-gr'] = "Ουρά";
$text['label-queue']['es-cl'] = "Cola";
$text['label-queue']['es-mx'] = "Cola";
$text['label-queue']['fr-ca'] = "File";
$text['label-queue']['fr-fr'] = "File";
$text['label-queue']['he-il'] = "תור";
$text['label-queue']['it-it'] = "Code";
$text['label-queue']['ka-ge'] = "რიგი";
$text['label-queue']['nl-nl'] = "Wachtrij";
$text['label-queue']['pl-pl'] = "Kolejka";
$text['label-queue']['pt-br'] = "Fila";
$text['label-queue']['pt-pt'] = "Fila";
$text['label-queue']['ro-ro'] = "Coadă";
$text['label-queue']['ru-ru'] = "Очередь";
$text['label-queue']['sv-se'] = "Grupp";
$text['label-queue']['uk-ua'] = "Черга";
$text['label-queue']['zh-cn'] = "队列";
$text['label-queue']['ja-jp'] = "列";
$text['label-queue']['ko-kr'] = "대기줄";

$text['label-queues']['en-us'] = "Queues";
$text['label-queues']['en-gb'] = "Queues";
$text['label-queues']['ar-eg'] = "Cozi";
$text['label-queues']['de-at'] = "Warteschlangen";
$text['label-queues']['de-ch'] = "Warteschlangen";
$text['label-queues']['de-de'] = "Warteschlangen";
$text['label-queues']['el-gr'] = "Ουρές";
$text['label-queues']['es-cl'] = "Colas";
$text['label-queues']['es-mx'] = "Colas";
$text['label-queues']['fr-ca'] = "Files d'attente";
$text['label-queues']['fr-fr'] = "Files d'attente";
$text['label-queues']['he-il'] = "פרָאק";
$text['label-queues']['it-it'] = "Code";
$text['label-queues']['ka-ge'] = "რიგები";
$text['label-queues']['nl-nl'] = "Wachtrijen";
$text['label-queues']['pl-pl'] = "Kolejki";
$text['label-queues']['pt-br'] = "Filas";
$text['label-queues']['pt-pt'] = "Filas";
$text['label-queues']['ro-ro'] = "Cozi";
$text['label-queues']['ru-ru'] = "Очереди";
$text['label-queues']['sv-se'] = "Kö:er";
$text['label-queues']['uk-ua'] = "Хвости";
$text['label-queues']['zh-cn'] = "尾巴";
$text['label-queues']['ja-jp'] = "尾";
$text['label-queues']['ko-kr'] = "꼬리";

$text['label-queue_name']['en-us'] = "Queue Name";
$text['label-queue_name']['en-gb'] = "Queue Name";
$text['label-queue_name']['ar-eg'] = "اسم قائمة الانتظار";
$text['label-queue_name']['de-at'] = "Name der Warteschlange";
$text['label-queue_name']['de-ch'] = "Name der Warteschlange";
$text['label-queue_name']['de-de'] = "Name der Warteschlange";
$text['label-queue_name']['el-gr'] = "Όνομα ουράς";
$text['label-queue_name']['es-cl'] = "Nombre de Cola";
$text['label-queue_name']['es-mx'] = "Nombre de Cola";
$text['label-queue_name']['fr-ca'] = "Nom de la file d'attente";
$text['label-queue_name']['fr-fr'] = "Nom de la file d'attente";
$text['label-queue_name']['he-il'] = "שם התור";
$text['label-queue_name']['it-it'] = "Nome Coda";
$text['label-queue_name']['ka-ge'] = "რიგის სახელი";
$text['label-queue_name']['nl-nl'] = "Wachtrijnaam";
$text['label-queue_name']['pl-pl'] = "Nazwa kolejki";
$text['label-queue_name']['pt-br'] = "Nome da fila";
$text['label-queue_name']['pt-pt'] = "Nome da Fila";
$text['label-queue_name']['ro-ro'] = "Nume coadă";
$text['label-queue_name']['ru-ru'] = "Имя очереди";
$text['label-queue_name']['sv-se'] = "Kö Namn";
$text['label-queue_name']['uk-ua'] = "Назва черги";
$text['label-queue_name']['zh-cn'] = "队列名称";
$text['label-queue_name']['ja-jp'] = "キュー名";
$text['label-queue_name']['ko-kr'] = "대기열 이름";

$text['label-options']['en-us'] = "Options";
$text['label-options']['en-gb'] = "Options";
$text['label-options']['ar-eg'] = "خيارات";
$text['label-options']['de-at'] = "Optionen";
$text['label-options']['de-ch'] = "Optionen";
$text['label-options']['de-de'] = "Optionen";
$text['label-options']['el-gr'] = "Επιλογές";
$text['label-options']['es-cl'] = "Opciones";
$text['label-options']['es-mx'] = "Opciones";
$text['label-options']['fr-ca'] = "Options";
$text['label-options']['fr-fr'] = "Options";
$text['label-options']['he-il'] = "Opties";
$text['label-options']['it-it'] = "Opzioni";
$text['label-options']['ka-ge'] = "პარამეტრები";
$text['label-options']['nl-nl'] = "Opties";
$text['label-options']['pl-pl'] = "Opcje";
$text['label-options']['pt-br'] = "Opções";
$text['label-options']['pt-pt'] = "Opções";
$text['label-options']['ro-ro'] = "Opțiuni";
$text['label-options']['ru-ru'] = "Параметры";
$text['label-options']['sv-se'] = "Val";
$text['label-options']['uk-ua'] = "Параметри";
$text['label-options']['zh-cn'] = "选项";
$text['label-options']['ja-jp'] = "オプション";
$text['label-options']['ko-kr'] = "옵션";

$text['label-no_answer_delay_time']['en-us'] = "No Answer Delay Time";
$text['label-no_answer_delay_time']['en-gb'] = "No Answer Delay Time";
$text['label-no_answer_delay_time']['ar-eg'] = "لا وقت تأخير الرد";
$text['label-no_answer_delay_time']['de-at'] = "Verzögerung für keine Antwort";
$text['label-no_answer_delay_time']['de-ch'] = "Verzögerung für keine Antwort";
$text['label-no_answer_delay_time']['de-de'] = "Verzögerung für keine Antwort";
$text['label-no_answer_delay_time']['el-gr'] = "Δεν υπάρχει χρόνος καθυστέρησης απάντησης";
$text['label-no_answer_delay_time']['es-cl'] = "Tiempo de Espera sin Respuesta";
$text['label-no_answer_delay_time']['es-mx'] = "Tiempo de Espera sin Respuesta";
$text['label-no_answer_delay_time']['fr-ca'] = "Délai de non réponse";
$text['label-no_answer_delay_time']['fr-fr'] = "Délai de non réponse";
$text['label-no_answer_delay_time']['he-il'] = "זמן עיכוב אין תשובה";
$text['label-no_answer_delay_time']['it-it'] = "Tempo Ritardo Mancata Risposta";
$text['label-no_answer_delay_time']['ka-ge'] = "უპასუხო ზარის დაყოვნების დრო";
$text['label-no_answer_delay_time']['nl-nl'] = "Geen antwoord vertragingstijd";
$text['label-no_answer_delay_time']['pl-pl'] = "Opóźnienie odebrania rozmowy";
$text['label-no_answer_delay_time']['pt-br'] = "Sem resposta, atraso temporário";
$text['label-no_answer_delay_time']['pt-pt'] = "Sem Resposta Atraso Temporal ";
$text['label-no_answer_delay_time']['ro-ro'] = "Timp de întârziere fără răspuns";
$text['label-no_answer_delay_time']['ru-ru'] = "Время задержи по неответу";
$text['label-no_answer_delay_time']['sv-se'] = "Fördröjning vid ej svar";
$text['label-no_answer_delay_time']['uk-ua'] = "Час затримки відсутності відповіді";
$text['label-no_answer_delay_time']['zh-cn'] = "无应答延迟时间";
$text['label-no_answer_delay_time']['ja-jp'] = "無応答遅延時間";
$text['label-no_answer_delay_time']['ko-kr'] = "무응답 지연 시간";

$text['label-music_on_hold']['en-us'] = "Music on Hold";
$text['label-music_on_hold']['en-gb'] = "Music on Hold";
$text['label-music_on_hold']['ar-eg'] = "الموسيقى في الانتظار";
$text['label-music_on_hold']['de-at'] = "Wartemusik";
$text['label-music_on_hold']['de-ch'] = "Wartemusik";
$text['label-music_on_hold']['de-de'] = "Wartemusik";
$text['label-music_on_hold']['el-gr'] = "Μουσική σε αναμονή";
$text['label-music_on_hold']['es-cl'] = "Música en Espera";
$text['label-music_on_hold']['es-mx'] = "Música en Espera";
$text['label-music_on_hold']['fr-ca'] = "Musique d'attente";
$text['label-music_on_hold']['fr-fr'] = "Musique d'attente";
$text['label-music_on_hold']['he-il'] = "מוזיקה בהמתנה";
$text['label-music_on_hold']['it-it'] = "Musica d'Attesa";
$text['label-music_on_hold']['ka-ge'] = "დაყოვნების მუსიკა";
$text['label-music_on_hold']['nl-nl'] = "Wachtmuziek";
$text['label-music_on_hold']['pl-pl'] = "Muzyka na czekanie";
$text['label-music_on_hold']['pt-br'] = "Música em espera";
$text['label-music_on_hold']['pt-pt'] = "Música em Espera";
$text['label-music_on_hold']['ro-ro'] = "Muzică în așteptare";
$text['label-music_on_hold']['ru-ru'] = "Музыка на удержании";
$text['label-music_on_hold']['sv-se'] = "Väntmusik";
$text['label-music_on_hold']['uk-ua'] = "Мелодія на утримуванні";
$text['label-music_on_hold']['zh-cn'] = "保留音乐";
$text['label-music_on_hold']['ja-jp'] = "保留音";
$text['label-music_on_hold']['ko-kr'] = "음악 보류";

$text['label-max_wait_time_with_no_agent_time_reached']['en-us'] = "Max Wait Time with No Agent Time Reached";
$text['label-max_wait_time_with_no_agent_time_reached']['en-gb'] = "Max Wait Time with No Agent Time Reached";
$text['label-max_wait_time_with_no_agent_time_reached']['ar-eg'] = "أقصى وقت انتظار مع عدم بلوغ وقت الوكيل";
$text['label-max_wait_time_with_no_agent_time_reached']['de-at'] = "Maximale Wartezeit ohne Agent erreicht";
$text['label-max_wait_time_with_no_agent_time_reached']['de-ch'] = "Maximale Wartezeit ohne Agent erreicht";
$text['label-max_wait_time_with_no_agent_time_reached']['de-de'] = "Maximale Wartezeit ohne Agent erreicht";
$text['label-max_wait_time_with_no_agent_time_reached']['el-gr'] = "Μέγιστος χρόνος αναμονής χωρίς να έχει επιτευχθεί χρόνος αντιπροσώπου";
$text['label-max_wait_time_with_no_agent_time_reached']['es-cl'] = "Tiempo máximo de espera sin agente obtenido";
$text['label-max_wait_time_with_no_agent_time_reached']['es-mx'] = "Tiempo máximo de espera sin agente obtenido";
$text['label-max_wait_time_with_no_agent_time_reached']['fr-ca'] = "Temps d'attente maximum sans temps d'agent atteint";
$text['label-max_wait_time_with_no_agent_time_reached']['fr-fr'] = "Temps d'attente maximum sans temps d'agent atteint";
$text['label-max_wait_time_with_no_agent_time_reached']['he-il'] = "זמן המתנה מקסימלי ללא זמן סוכן";
$text['label-max_wait_time_with_no_agent_time_reached']['it-it'] = "Max Tempo Attesa Raggiungimento Tempo No Agenti";
$text['label-max_wait_time_with_no_agent_time_reached']['ka-ge'] = "მიღწეულია მაქსიმალური მოლოდინის დრო, როცა ოპერატორი მიუწვდომელია";
$text['label-max_wait_time_with_no_agent_time_reached']['nl-nl'] = "Maximale wachttijd zonder agent bereikt";
$text['label-max_wait_time_with_no_agent_time_reached']['pl-pl'] = "Maks czas oczekiwania bez agenta został przekroczony";
$text['label-max_wait_time_with_no_agent_time_reached']['pt-br'] = "Tempo máximo sem agente localizado";
$text['label-max_wait_time_with_no_agent_time_reached']['pt-pt'] = "Tempo máximo de espera sem agente atingido";
$text['label-max_wait_time_with_no_agent_time_reached']['ro-ro'] = "Timp maxim de așteptare fără timp de agent atins";
$text['label-max_wait_time_with_no_agent_time_reached']['ru-ru'] = "Достигнуто максимальное время ожидания при отсутствии операторов";
$text['label-max_wait_time_with_no_agent_time_reached']['sv-se'] = "Tidsgräns för 'Max Väntetid utan Agent' är nådd";
$text['label-max_wait_time_with_no_agent_time_reached']['uk-ua'] = "Максимальний час очікування без досягнення часу агента";
$text['label-max_wait_time_with_no_agent_time_reached']['zh-cn'] = "未达到代理时间的最大等待时间";
$text['label-max_wait_time_with_no_agent_time_reached']['ja-jp'] = "エージェント時間に達しない最大待機時間";
$text['label-max_wait_time_with_no_agent_time_reached']['ko-kr'] = "에이전트 시간에 도달하지 않은 최대 대기 시간";

$text['label-max_wait_time_with_no_agent']['en-us'] = "Max Wait Time with No Agent";
$text['label-max_wait_time_with_no_agent']['en-gb'] = "Max Wait Time with No Agent";
$text['label-max_wait_time_with_no_agent']['ar-eg'] = "أقصى وقت انتظار بدون وكيل";
$text['label-max_wait_time_with_no_agent']['de-at'] = "Maximale Wartezeit ohne Agent";
$text['label-max_wait_time_with_no_agent']['de-ch'] = "Maximale Wartezeit ohne Agent";
$text['label-max_wait_time_with_no_agent']['de-de'] = "Maximale Wartezeit ohne Agent";
$text['label-max_wait_time_with_no_agent']['el-gr'] = "Μέγιστος χρόνος αναμονής χωρίς αντιπρόσωπο";
$text['label-max_wait_time_with_no_agent']['es-cl'] = "Tiempo máximo de espera sin agente";
$text['label-max_wait_time_with_no_agent']['es-mx'] = "Tiempo máximo de espera sin agente";
$text['label-max_wait_time_with_no_agent']['fr-ca'] = "Temps d'attente maximum sans agent";
$text['label-max_wait_time_with_no_agent']['fr-fr'] = "Temps d'attente maximum sans agent";
$text['label-max_wait_time_with_no_agent']['he-il'] = "זמן המתנה מקסימלי ללא סוכן";
$text['label-max_wait_time_with_no_agent']['it-it'] = "Max Tempo Attesa No Agenti";
$text['label-max_wait_time_with_no_agent']['ka-ge'] = "მაქსიმალური მოლოდინის დრო, როცა ოპერატორი მიუწვდომელია";
$text['label-max_wait_time_with_no_agent']['nl-nl'] = "Maximale wachttijd zonder agent";
$text['label-max_wait_time_with_no_agent']['pl-pl'] = "Maks czas oczekiwania bez agenta ";
$text['label-max_wait_time_with_no_agent']['pt-br'] = "Tempo máximo sem agente ";
$text['label-max_wait_time_with_no_agent']['pt-pt'] = "Tempo máximo de espera sem agente";
$text['label-max_wait_time_with_no_agent']['ro-ro'] = "Timp maxim de așteptare fără agent";
$text['label-max_wait_time_with_no_agent']['ru-ru'] = "Максимальное время ожидания при отсутствии операторов";
$text['label-max_wait_time_with_no_agent']['sv-se'] = "Max Väntetid utan Agent";
$text['label-max_wait_time_with_no_agent']['uk-ua'] = "Максимальний час очікування без оператора";
$text['label-max_wait_time_with_no_agent']['zh-cn'] = "无代理的最长等待时间";
$text['label-max_wait_time_with_no_agent']['ja-jp'] = "エージェントなしの最大待機時間";
$text['label-max_wait_time_with_no_agent']['ko-kr'] = "에이전트 없는 최대 대기 시간";

$text['label-max_wait_time']['en-us'] = "Max Wait Time";
$text['label-max_wait_time']['en-gb'] = "Max Wait Time";
$text['label-max_wait_time']['ar-eg'] = "وقت الانتظار الأقصى";
$text['label-max_wait_time']['de-at'] = "Maximale Wartezeit";
$text['label-max_wait_time']['de-ch'] = "Maximale Wartezeit";
$text['label-max_wait_time']['de-de'] = "Maximale Wartezeit";
$text['label-max_wait_time']['el-gr'] = "Μέγιστος χρόνος αναμονής";
$text['label-max_wait_time']['es-cl'] = "Tiempo máximo de espera";
$text['label-max_wait_time']['es-mx'] = "Tiempo máximo de espera";
$text['label-max_wait_time']['fr-ca'] = "Temps d'attente maximal";
$text['label-max_wait_time']['fr-fr'] = "Temps d'attente maximal";
$text['label-max_wait_time']['he-il'] = "זמן המתנה מקסימלי";
$text['label-max_wait_time']['it-it'] = "Max Tempo Attesa";
$text['label-max_wait_time']['ka-ge'] = "მაქს. მოლოდინის დრო";
$text['label-max_wait_time']['nl-nl'] = "Maximale wachttijd";
$text['label-max_wait_time']['pl-pl'] = "Maks czas oczekiwania";
$text['label-max_wait_time']['pt-br'] = "Tempo máximo de espera";
$text['label-max_wait_time']['pt-pt'] = "Tempo máximo de espera";
$text['label-max_wait_time']['ro-ro'] = "Timp maxim de așteptare";
$text['label-max_wait_time']['ru-ru'] = "Максимальное время ожидания";
$text['label-max_wait_time']['sv-se'] = "Max Väntetid";
$text['label-max_wait_time']['uk-ua'] = "Максимальний час очікування";
$text['label-max_wait_time']['zh-cn'] = "最长等待时间";
$text['label-max_wait_time']['ja-jp'] = "最大待ち時間";
$text['label-max_wait_time']['ko-kr'] = "최대 대기 시간";

$text['label-max_no_answer']['en-us'] = "Max No Answer";
$text['label-max_no_answer']['en-gb'] = "Max No Answer";
$text['label-max_no_answer']['ar-eg'] = "ماكس لا إجابة";
$text['label-max_no_answer']['de-at'] = "Max keine Antwort";
$text['label-max_no_answer']['de-ch'] = "Max keine Antwort";
$text['label-max_no_answer']['de-de'] = "Max keine Antwort";
$text['label-max_no_answer']['el-gr'] = "Max Καμία απάντηση";
$text['label-max_no_answer']['es-cl'] = "Numero Máximo de sin Respuesta";
$text['label-max_no_answer']['es-mx'] = "Numero Máximo de sin Respuesta";
$text['label-max_no_answer']['fr-ca'] = "Temps d'attente maximal sans réponses";
$text['label-max_no_answer']['fr-fr'] = "Temps d'attente maximal sans réponses";
$text['label-max_no_answer']['he-il'] = "מקסימום אין תשובה";
$text['label-max_no_answer']['it-it'] = "Max Mancata Risposta";
$text['label-max_no_answer']['ka-ge'] = "მაქს. დრო პასუხის გარეშე";
$text['label-max_no_answer']['nl-nl'] = "Maximale geen antwoord";
$text['label-max_no_answer']['pl-pl'] = "Maks czas nieodbierania";
$text['label-max_no_answer']['pt-br'] = "Número máximo de não respondidas";
$text['label-max_no_answer']['pt-pt'] = "Número máximo de não respondidas";
$text['label-max_no_answer']['ro-ro'] = "Max fără răspuns";
$text['label-max_no_answer']['ru-ru'] = "Максимальное время без ответа";
$text['label-max_no_answer']['sv-se'] = "Max Inget Svar";
$text['label-max_no_answer']['uk-ua'] = "Максимальний час без відповіді";
$text['label-max_no_answer']['zh-cn'] = "最大无人接听";
$text['label-max_no_answer']['ja-jp'] = "最大無回答";
$text['label-max_no_answer']['ko-kr'] = "맥스 무응답";

$text['label-extension']['en-us'] = "Extension";
$text['label-extension']['en-gb'] = "Extension";
$text['label-extension']['ar-eg'] = "امتداد";
$text['label-extension']['de-at'] = "Nebenstelle";
$text['label-extension']['de-ch'] = "Nebenstelle";
$text['label-extension']['de-de'] = "Nebenstelle";
$text['label-extension']['el-gr'] = "Επέκταση";
$text['label-extension']['es-cl'] = "Extensión";
$text['label-extension']['es-mx'] = "Extensión";
$text['label-extension']['fr-ca'] = "Extension";
$text['label-extension']['fr-fr'] = "Extension";
$text['label-extension']['he-il'] = "סיומת";
$text['label-extension']['it-it'] = "Interno";
$text['label-extension']['ka-ge'] = "გაფართოება";
$text['label-extension']['nl-nl'] = "Toestel";
$text['label-extension']['pl-pl'] = "Numer wewnętrzny";
$text['label-extension']['pt-br'] = "Ramal";
$text['label-extension']['pt-pt'] = "Extensão";
$text['label-extension']['ro-ro'] = "Extensie";
$text['label-extension']['ru-ru'] = "Внутренний номер";
$text['label-extension']['sv-se'] = "Anknytning";
$text['label-extension']['uk-ua'] = "Розширення (Extention)";
$text['label-extension']['zh-cn'] = "扩大";
$text['label-extension']['ja-jp'] = "拡大";
$text['label-extension']['ko-kr'] = "확대";

$text['label-discard_abandoned_after']['en-us'] = "Discard Abandoned After";
$text['label-discard_abandoned_after']['en-gb'] = "Discard Abandoned After";
$text['label-discard_abandoned_after']['ar-eg'] = "تجاهل المهجورة بعد";
$text['label-discard_abandoned_after']['de-at'] = "Zurückweisen nach Zeitüberschreitung";
$text['label-discard_abandoned_after']['de-ch'] = "Zurückweisen nach Zeitüberschreitung";
$text['label-discard_abandoned_after']['de-de'] = "Zurückweisen nach Zeitüberschreitung";
$text['label-discard_abandoned_after']['el-gr'] = "Απορρίψτε το Abandoned After";
$text['label-discard_abandoned_after']['es-cl'] = "Descartar Abandono Despues de";
$text['label-discard_abandoned_after']['es-mx'] = "Descartar Abandono Despues de";
$text['label-discard_abandoned_after']['fr-ca'] = "Écarter les abandons après";
$text['label-discard_abandoned_after']['fr-fr'] = "Écarter les abandons après";
$text['label-discard_abandoned_after']['he-il'] = "זרוק נטוש לאחר";
$text['label-discard_abandoned_after']['it-it'] = "Scarta chi Abbandona Dopo";
$text['label-discard_abandoned_after']['ka-ge'] = "ზარის გათიშვა რიგის მიტოვების შემდეგ";
$text['label-discard_abandoned_after']['nl-nl'] = "Afbreken na tijdsoverschreiding";
$text['label-discard_abandoned_after']['pl-pl'] = "Odrzuć opuszczoną rozmowę po";
$text['label-discard_abandoned_after']['pt-br'] = "Descartar depois de abandonado";
$text['label-discard_abandoned_after']['pt-pt'] = "Rejeição abandonada depois";
$text['label-discard_abandoned_after']['ro-ro'] = "Aruncă abandonat după";
$text['label-discard_abandoned_after']['ru-ru'] = "Сбросить вызов после покидания очереди";
$text['label-discard_abandoned_after']['sv-se'] = "Uteslut Övergivet Samtal Efter";
$text['label-discard_abandoned_after']['uk-ua'] = "Відкинути покинуте після";
$text['label-discard_abandoned_after']['zh-cn'] = "放弃后放弃";
$text['label-discard_abandoned_after']['ja-jp'] = "次の後に放棄されたものを破棄";
$text['label-discard_abandoned_after']['ko-kr'] = "폐기 후 폐기";

$text['label-default_status']['en-us'] = "Default Status";
$text['label-default_status']['en-gb'] = "Default Status";
$text['label-default_status']['ar-eg'] = "الوضع الافتراضي";
$text['label-default_status']['de-at'] = "Standardzustand";
$text['label-default_status']['de-ch'] = "Standardzustand";
$text['label-default_status']['de-de'] = "Standardzustand";
$text['label-default_status']['el-gr'] = "Προεπιλεγμένη κατάσταση";
$text['label-default_status']['es-cl'] = "Estado Predeterminado";
$text['label-default_status']['es-mx'] = "Estado Predeterminado";
$text['label-default_status']['fr-ca'] = "État par défaut";
$text['label-default_status']['fr-fr'] = "État par défaut";
$text['label-default_status']['he-il'] = "סטטוס ברירת מחדל";
$text['label-default_status']['it-it'] = "Status di Default";
$text['label-default_status']['ka-ge'] = "ნაგულისხმევი სტატუსი";
$text['label-default_status']['nl-nl'] = "Standaard status";
$text['label-default_status']['pl-pl'] = "z góry określony status";
$text['label-default_status']['pt-br'] = "Estado Padrão";
$text['label-default_status']['pt-pt'] = "Estado Predeterminado";
$text['label-default_status']['ro-ro'] = "Stare implicită";
$text['label-default_status']['ru-ru'] = "Статус по умолчанию";
$text['label-default_status']['sv-se'] = "i förväg fastställda status";
$text['label-default_status']['uk-ua'] = "Статус за замовчуванням";
$text['label-default_status']['zh-cn'] = "默认状态";
$text['label-default_status']['ja-jp'] = "デフォルトのステータス";
$text['label-default_status']['ko-kr'] = "기본 상태";

$text['label-contact']['en-us'] = "Contact";
$text['label-contact']['en-gb'] = "Contact";
$text['label-contact']['ar-eg'] = "اتصال";
$text['label-contact']['de-at'] = "Kontakt";
$text['label-contact']['de-ch'] = "Kontakt";
$text['label-contact']['de-de'] = "Kontakt";
$text['label-contact']['el-gr'] = "Επικοινωνία";
$text['label-contact']['es-cl'] = "Contacto";
$text['label-contact']['es-mx'] = "Contacto";
$text['label-contact']['fr-ca'] = "Contact";
$text['label-contact']['fr-fr'] = "Contact";
$text['label-contact']['he-il'] = "איש קשר";
$text['label-contact']['it-it'] = "Contatto";
$text['label-contact']['ka-ge'] = "კონტაქტი";
$text['label-contact']['nl-nl'] = "Kontact";
$text['label-contact']['pl-pl'] = "Docelowy numer wew";
$text['label-contact']['pt-br'] = "Contato";
$text['label-contact']['pt-pt'] = "Contacto";
$text['label-contact']['ro-ro'] = "a lua legatura";
$text['label-contact']['ru-ru'] = "Контакт";
$text['label-contact']['sv-se'] = "Kontakt";
$text['label-contact']['uk-ua'] = "Контакт";
$text['label-contact']['zh-cn'] = "接触";
$text['label-contact']['ja-jp'] = "コンタクト";
$text['label-contact']['ko-kr'] = "연락하다";

$text['label-caller_id_name_prefix']['en-us'] = "Caller ID Name Prefix";
$text['label-caller_id_name_prefix']['en-gb'] = "Caller ID Name Prefix";
$text['label-caller_id_name_prefix']['ar-eg'] = "بادئة اسم معرف المتصل";
$text['label-caller_id_name_prefix']['de-at'] = "Anruferkennung (Name) Prefix";
$text['label-caller_id_name_prefix']['de-ch'] = "Anruferkennung (Name) Prefix";
$text['label-caller_id_name_prefix']['de-de'] = "Anruferkennung (Name) Prefix";
$text['label-caller_id_name_prefix']['el-gr'] = "Πρόθεμα ονόματος καλούντος";
$text['label-caller_id_name_prefix']['es-cl'] = "Prefijo de nombre de quien llama";
$text['label-caller_id_name_prefix']['es-mx'] = "Prefijo de nombre de quien llama";
$text['label-caller_id_name_prefix']['fr-ca'] = "Préfixe du nom de l'identification de l'appelant";
$text['label-caller_id_name_prefix']['fr-fr'] = "Préfixe du nom de l'identification de l'appelant";
$text['label-caller_id_name_prefix']['he-il'] = "קידומת שם המתקשר";
$text['label-caller_id_name_prefix']['it-it'] = "Prefisso Nome Chiamante";
$text['label-caller_id_name_prefix']['ka-ge'] = "CallerID/სახელის პრეფიქსი";
$text['label-caller_id_name_prefix']['nl-nl'] = "CID Naam prefix";
$text['label-caller_id_name_prefix']['pl-pl'] = "Prefiks nazwy abonenta dzwoniacego";
$text['label-caller_id_name_prefix']['pt-br'] = "Prefixo do nome do discador";
$text['label-caller_id_name_prefix']['pt-pt'] = "Prefixo do nome do chamador";
$text['label-caller_id_name_prefix']['ro-ro'] = "Prefixul numelui apelantului";
$text['label-caller_id_name_prefix']['ru-ru'] = "Префикс СallerID/Имя";
$text['label-caller_id_name_prefix']['sv-se'] = "Caller ID Namn Prefix";
$text['label-caller_id_name_prefix']['uk-ua'] = "Префікс імені абонента";
$text['label-caller_id_name_prefix']['zh-cn'] = "来电显示名称前缀";
$text['label-caller_id_name_prefix']['ja-jp'] = "発信者 ID 名のプレフィックス";
$text['label-caller_id_name_prefix']['ko-kr'] = "발신자 ID 이름 접두사";

$text['label-outbound_caller_id_name']['en-us'] = "Outbound Caller ID Name";
$text['label-outbound_caller_id_name']['en-gb'] = "Outbound Caller ID Name";
$text['label-outbound_caller_id_name']['ar-eg'] = "اسم معرف المتصل الصادر";
$text['label-outbound_caller_id_name']['de-at'] = "Ausgehende Anruferkennung (Name)";
$text['label-outbound_caller_id_name']['de-ch'] = "Ausgehende Anruferkennung (Name)";
$text['label-outbound_caller_id_name']['de-de'] = "Ausgehende Anruferkennung (Name)";
$text['label-outbound_caller_id_name']['el-gr'] = "Όνομα εξερχόμενης ταυτότητας καλούντος";
$text['label-outbound_caller_id_name']['es-cl'] = "Nombre de Caller ID Saliente";
$text['label-outbound_caller_id_name']['es-mx'] = "Nombre de Caller ID Saliente";
$text['label-outbound_caller_id_name']['fr-ca'] = "Nom de l'appelant sortant";
$text['label-outbound_caller_id_name']['fr-fr'] = "Nom de l'appelant sortant";
$text['label-outbound_caller_id_name']['he-il'] = "שם מתקשר יוצא";
$text['label-outbound_caller_id_name']['it-it'] = "ID Nome Chiamante Esterno";
$text['label-outbound_caller_id_name']['ka-ge'] = "გამომძახებელი აბონენტის სახელის იდენტიფიკატორი (CallerID)";
$text['label-outbound_caller_id_name']['nl-nl'] = "Uitgaand CID Naam";
$text['label-outbound_caller_id_name']['pl-pl'] = "Nazwa prezentowana w rozmowach wychodzacych";
$text['label-outbound_caller_id_name']['pt-br'] = "Nome de ID de Saída";
$text['label-outbound_caller_id_name']['pt-pt'] = "Nome público";
$text['label-outbound_caller_id_name']['ro-ro'] = "Nume ID apelant de ieșire";
$text['label-outbound_caller_id_name']['ru-ru'] = "Идентификатор (Caller ID) имени вызывающего абонента";
$text['label-outbound_caller_id_name']['sv-se'] = "Utgående Namnpresentation";
$text['label-outbound_caller_id_name']['uk-ua'] = "Ім'я ідентифікатора абонента вихідної пошти";
$text['label-outbound_caller_id_name']['zh-cn'] = "出站来电显示名称";
$text['label-outbound_caller_id_name']['ja-jp'] = "発信者 ID 名";
$text['label-outbound_caller_id_name']['ko-kr'] = "아웃바운드 발신자 ID 이름";

$text['label-outbound_caller_id_number']['en-us'] = "Outbound Caller ID Number";
$text['label-outbound_caller_id_number']['en-gb'] = "Outbound Caller ID Number";
$text['label-outbound_caller_id_number']['ar-eg'] = "رقم معرف المتصل الصادر";
$text['label-outbound_caller_id_number']['de-at'] = "Ausgehende Anruferkennung (Nummer)";
$text['label-outbound_caller_id_number']['de-ch'] = "Ausgehende Anruferkennung (Nummer)";
$text['label-outbound_caller_id_number']['de-de'] = "Ausgehende Anruferkennung (Nummer)";
$text['label-outbound_caller_id_number']['el-gr'] = "Αριθμός αναγνώρισης εξερχόμενου καλούντος";
$text['label-outbound_caller_id_number']['es-cl'] = "Número de Caller ID Saliente";
$text['label-outbound_caller_id_number']['es-mx'] = "Número de Caller ID Saliente";
$text['label-outbound_caller_id_number']['fr-ca'] = "Numéro d'identification de l'appelant sortant";
$text['label-outbound_caller_id_number']['fr-fr'] = "Numéro d'identification de l'appelant sortant";
$text['label-outbound_caller_id_number']['he-il'] = "מספר זיהוי מתקשר יוצא";
$text['label-outbound_caller_id_number']['it-it'] = "ID Numero Chiamante Esterno";
$text['label-outbound_caller_id_number']['ka-ge'] = "გამომძახებელი აბონენტის ნომრის იდენტიფიკატორი(Caller ID)";
$text['label-outbound_caller_id_number']['nl-nl'] = "Uitgaand CID nummer";
$text['label-outbound_caller_id_number']['pl-pl'] = "Numer prezentowany w rozmowach wychodzacych ";
$text['label-outbound_caller_id_number']['pt-br'] = "Número de ID de Saída";
$text['label-outbound_caller_id_number']['pt-pt'] = "Número público";
$text['label-outbound_caller_id_number']['ro-ro'] = "Număr ID apelant de ieșire";
$text['label-outbound_caller_id_number']['ru-ru'] = "Идентификатор (Caller ID) номера вызывающего абонента";
$text['label-outbound_caller_id_number']['sv-se'] = "Utgående Nummerpresentation";
$text['label-outbound_caller_id_number']['uk-ua'] = "Ідентифікаційний номер абонента вихідної пошти";
$text['label-outbound_caller_id_number']['zh-cn'] = "外拨来电显示号码";
$text['label-outbound_caller_id_number']['ja-jp'] = "発信者番号";
$text['label-outbound_caller_id_number']['ko-kr'] = "아웃바운드 발신자 ID 번호";

$text['label-queue_announce_position']['en-us'] = "Announce Position";
$text['label-queue_announce_position']['en-gb'] = "Announce Position";
$text['label-queue_announce_position']['ar-eg'] = "أعلن عن الوظيفة";
$text['label-queue_announce_position']['de-at'] = "Stelle bekannt geben";
$text['label-queue_announce_position']['de-ch'] = "Stelle bekannt geben";
$text['label-queue_announce_position']['de-de'] = "Stelle bekannt geben";
$text['label-queue_announce_position']['el-gr'] = "Ανακοίνωση Θέσης";
$text['label-queue_announce_position']['es-cl'] = "Anunciar posición";
$text['label-queue_announce_position']['es-mx'] = "Anunciar posición";
$text['label-queue_announce_position']['fr-ca'] = "Annoncer le poste";
$text['label-queue_announce_position']['fr-fr'] = "Annoncer le poste";
$text['label-queue_announce_position']['he-il'] = "הכריז על עמדה";
$text['label-queue_announce_position']['it-it'] = "Annunciare la posizione";
$text['label-queue_announce_position']['ka-ge'] = "პოზიციის გამოცხადება";
$text['label-queue_announce_position']['nl-nl'] = "Kondig positie aan";
$text['label-queue_announce_position']['pl-pl'] = "Ogłoszenie pozycji";
$text['label-queue_announce_position']['pt-br'] = "Anunciar posição";
$text['label-queue_announce_position']['pt-pt'] = "Anunciar posição";
$text['label-queue_announce_position']['ro-ro'] = "Anunțați Poziția";
$text['label-queue_announce_position']['ru-ru'] = "Объявить позицию";
$text['label-queue_announce_position']['sv-se'] = "Tillkännage position";
$text['label-queue_announce_position']['uk-ua'] = "Оголосити позицію";
$text['label-queue_announce_position']['zh-cn'] = "宣布职位";
$text['label-queue_announce_position']['ja-jp'] = "役職発表";
$text['label-queue_announce_position']['ko-kr'] = "입장 발표";

$text['label-caller_announce_sound']['en-us'] = "Announce Sound";
$text['label-caller_announce_sound']['en-gb'] = "Announce Sound";
$text['label-caller_announce_sound']['ar-eg'] = "أعلن الصوت";
$text['label-caller_announce_sound']['de-at'] = "Ton für Ankündigung";
$text['label-caller_announce_sound']['de-ch'] = "Ton für Ankündigung";
$text['label-caller_announce_sound']['de-de'] = "Ton für Ankündigung";
$text['label-caller_announce_sound']['el-gr'] = "Ανακοινώστε τον ήχο";
$text['label-caller_announce_sound']['es-cl'] = "El sonido anuncian";
$text['label-caller_announce_sound']['es-mx'] = "El sonido anuncian";
$text['label-caller_announce_sound']['fr-ca'] = "Son d'annonce";
$text['label-caller_announce_sound']['fr-fr'] = "Son d'annonce";
$text['label-caller_announce_sound']['he-il'] = "הכריז על סאונד";
$text['label-caller_announce_sound']['it-it'] = "Audio Annuncio";
$text['label-caller_announce_sound']['ka-ge'] = "გამოცხადების ხმა";
$text['label-caller_announce_sound']['nl-nl'] = "Aankondigingsgeluid";
$text['label-caller_announce_sound']['pl-pl'] = "Zapowiedź głośowa";
$text['label-caller_announce_sound']['pt-br'] = "Som de anuncio";
$text['label-caller_announce_sound']['pt-pt'] = "Som Anuncie";
$text['label-caller_announce_sound']['ro-ro'] = "Anunțați sunet";
$text['label-caller_announce_sound']['ru-ru'] = "Звук объявления";
$text['label-caller_announce_sound']['sv-se'] = "Meddelande Ljud";
$text['label-caller_announce_sound']['uk-ua'] = "Оголосити звук";
$text['label-caller_announce_sound']['zh-cn'] = "宣布声音";
$text['label-caller_announce_sound']['ja-jp'] = "アナウンスサウンド";
$text['label-caller_announce_sound']['ko-kr'] = "발표음";

$text['label-caller_announce_frequency']['en-us'] = "Announce Frequency";
$text['label-caller_announce_frequency']['en-gb'] = "Announce Frequency";
$text['label-caller_announce_frequency']['ar-eg'] = "إعلان التردد";
$text['label-caller_announce_frequency']['de-at'] = "Häufigkeit der Ankündigung";
$text['label-caller_announce_frequency']['de-ch'] = "Häufigkeit der Ankündigung";
$text['label-caller_announce_frequency']['de-de'] = "Häufigkeit der Ankündigung";
$text['label-caller_announce_frequency']['el-gr'] = "Ανακοινώστε τη Συχνότητα";
$text['label-caller_announce_frequency']['es-cl'] = "La frecuencia anuncian";
$text['label-caller_announce_frequency']['es-mx'] = "La frecuencia anuncian";
$text['label-caller_announce_frequency']['fr-ca'] = "Fréquence d'annonce";
$text['label-caller_announce_frequency']['fr-fr'] = "Fréquence d'annonce";
$text['label-caller_announce_frequency']['he-il'] = "הכריז על תדירות";
$text['label-caller_announce_frequency']['it-it'] = "Frequenza Annuncio";
$text['label-caller_announce_frequency']['ka-ge'] = "გამოცხადების სიხშირე";
$text['label-caller_announce_frequency']['nl-nl'] = "Aantal aankondigingen";
$text['label-caller_announce_frequency']['pl-pl'] = "Częstotliwość zapowiedzi";
$text['label-caller_announce_frequency']['pt-br'] = "Frequência do anuncio";
$text['label-caller_announce_frequency']['pt-pt'] = "o Frequency Anuncie";
$text['label-caller_announce_frequency']['ro-ro'] = "Anunțați frecvența";
$text['label-caller_announce_frequency']['ru-ru'] = "Частота объявления";
$text['label-caller_announce_frequency']['sv-se'] = "Meddelande Frekvens";
$text['label-caller_announce_frequency']['uk-ua'] = "Частота оголошень";
$text['label-caller_announce_frequency']['zh-cn'] = "公布频率";
$text['label-caller_announce_frequency']['ja-jp'] = "アナウンス頻度";
$text['label-caller_announce_frequency']['ko-kr'] = "발표 빈도";

$text['label-exit_keys']['en-us'] = "Exit Key";
$text['label-exit_keys']['en-gb'] = "Exit Key";
$text['label-exit_keys']['ar-eg'] = "مفتاح الخروج";
$text['label-exit_keys']['de-at'] = "Abbruch Taste";
$text['label-exit_keys']['de-ch'] = "Abbruch Taste";
$text['label-exit_keys']['de-de'] = "Abbruch Taste";
$text['label-exit_keys']['el-gr'] = "Κλειδί εξόδου";
$text['label-exit_keys']['es-cl'] = "Tecla de salida";
$text['label-exit_keys']['es-mx'] = "Tecla de salida";
$text['label-exit_keys']['fr-ca'] = "Touche pour sortir de la file d'attente";
$text['label-exit_keys']['fr-fr'] = "Touche pour sortir de la file d'attente";
$text['label-exit_keys']['he-il'] = "מפתח יציאה";
$text['label-exit_keys']['it-it'] = "Chiave di uscita";
$text['label-exit_keys']['ka-ge'] = "გასვლის ღილაკი";
$text['label-exit_keys']['nl-nl'] = "Verlaat toets";
$text['label-exit_keys']['pl-pl'] = "Klucz wyjścia";
$text['label-exit_keys']['pt-br'] = "Chave de saída";
$text['label-exit_keys']['pt-pt'] = "Chave de saída";
$text['label-exit_keys']['ro-ro'] = "Tasta de ieșire";
$text['label-exit_keys']['ru-ru'] = "Выходной ключ";
$text['label-exit_keys']['sv-se'] = "Knapp för att lämna";
$text['label-exit_keys']['uk-ua'] = "Клавіша виходу";
$text['label-exit_keys']['zh-cn'] = "退出键";
$text['label-exit_keys']['ja-jp'] = "終了キー";
$text['label-exit_keys']['ko-kr'] = "종료 키";

$text['description-exit_keys']['en-us'] = "Define a key that can be used to exit the queue.";
$text['description-exit_keys']['en-gb'] = "Define a key that can be used to exit the queue.";
$text['description-exit_keys']['ar-eg'] = "مفاتيح لإنهاء انتظار قائمة الانتظار الحالية.";
$text['description-exit_keys']['de-at'] = "Tasten um die aktuelle Warteschlange zu verlassen.";
$text['description-exit_keys']['de-ch'] = "Tasten um die aktuelle Warteschlange zu verlassen.";
$text['description-exit_keys']['de-de'] = "Tasten um die aktuelle Warteschlange zu verlassen.";
$text['description-exit_keys']['el-gr'] = "Ορίστε ένα κλειδί που μπορεί να χρησιμοποιηθεί για έξοδο από την ουρά.";
$text['description-exit_keys']['es-cl'] = "Teclas para salir de la espera de la cola.";
$text['description-exit_keys']['es-mx'] = "Teclas para salir de la espera de la cola.";
$text['description-exit_keys']['fr-ca'] = "Touches pour quitter la file d'attente actuelle.";
$text['description-exit_keys']['fr-fr'] = "Touches pour quitter la file d'attente actuelle";
$text['description-exit_keys']['he-il'] = "מקשים ליציאה מהתור הנוכחי הממתין.";
$text['description-exit_keys']['it-it'] = "Tasti per uscire dalla coda corrente in attesa.";
$text['description-exit_keys']['ka-ge'] = "მიმდინარე მოლოდინის რიგიდან გასვლის ღილაკები.";
$text['description-exit_keys']['nl-nl'] = "Toetsen om de huidige wachtrij te verlaten.";
$text['description-exit_keys']['pl-pl'] = "Klawisze do wyjścia z bieżącej kolejki oczekującej.";
$text['description-exit_keys']['pt-br'] = "Teclas para sair da fila de espera atual.";
$text['description-exit_keys']['pt-pt'] = "Teclas para sair da fila de espera atual.";
$text['description-exit_keys']['ro-ro'] = "Chei pentru a părăsi coada curentă de așteptare.";
$text['description-exit_keys']['ru-ru'] = "Клавиши выхода из текущей очереди ожидания.";
$text['description-exit_keys']['sv-se'] = "Knapp för att lämna den nuvarande kön";
$text['description-exit_keys']['uk-ua'] = "Клавіші для виходу з поточної черги очікування.";
$text['description-exit_keys']['zh-cn'] = "退出当前队列等待的键。";
$text['description-exit_keys']['ja-jp'] = "現在待機しているキューを終了するためのキー。";
$text['description-exit_keys']['ko-kr'] = "대기 중인 현재 대기열을 종료하는 키입니다.";

$text['label-queue_email_address']['en-us'] = "Email Address";
$text['label-queue_email_address']['en-gb'] = "Email Address";
$text['label-queue_email_address']['ar-eg'] = "عنوان البريد الإلكتروني";
$text['label-queue_email_address']['de-at'] = "E-Mail-Addresse";
$text['label-queue_email_address']['de-ch'] = "E-Mail-Addresse";
$text['label-queue_email_address']['de-de'] = "E-Mail-Addresse";
$text['label-queue_email_address']['el-gr'] = "Διεύθυνση ηλεκτρονικού ταχυδρομείου";
$text['label-queue_email_address']['es-cl'] = "Dirección de correo electrónico";
$text['label-queue_email_address']['es-mx'] = "Dirección de correo electrónico";
$text['label-queue_email_address']['fr-ca'] = "Adresse courriel";
$text['label-queue_email_address']['fr-fr'] = "Adresse courriel";
$text['label-queue_email_address']['he-il'] = "כתובת דואל";
$text['label-queue_email_address']['it-it'] = "Indirizzo e-mail";
$text['label-queue_email_address']['ka-ge'] = "ელფოსტის მისამართი";
$text['label-queue_email_address']['nl-nl'] = "E-mailadres";
$text['label-queue_email_address']['pl-pl'] = "Adres e-mail";
$text['label-queue_email_address']['pt-br'] = "Adres e-mail";
$text['label-queue_email_address']['pt-pt'] = "Adres e-mail";
$text['label-queue_email_address']['ro-ro'] = "Adresa de e-mail";
$text['label-queue_email_address']['ru-ru'] = "Адрес электронной почты";
$text['label-queue_email_address']['sv-se'] = "E-postadress";
$text['label-queue_email_address']['uk-ua'] = "Адреса електронної пошти";
$text['label-queue_email_address']['zh-cn'] = "电子邮件地址";
$text['label-queue_email_address']['ja-jp'] = "電子メールアドレス";
$text['label-queue_email_address']['ko-kr'] = "이메일 주소";

$text['description-queue_email_address']['en-us'] = "Notification Email address.";
$text['description-queue_email_address']['en-gb'] = "Notification Email address.";
$text['description-queue_email_address']['ar-eg'] = "عنوان البريد الإلكتروني للإشعار.";
$text['description-queue_email_address']['de-at'] = "Benachrichtigungs-E-Mail-Adresse.";
$text['description-queue_email_address']['de-ch'] = "Benachrichtigungs-E-Mail-Adresse.";
$text['description-queue_email_address']['de-de'] = "Benachrichtigungs-E-Mail-Adresse.";
$text['description-queue_email_address']['el-gr'] = "Διεύθυνση email ειδοποίησης.";
$text['description-queue_email_address']['es-cl'] = "Dirección de correo electrónico de notificación.";
$text['description-queue_email_address']['es-mx'] = "Dirección de correo electrónico de notificación.";
$text['description-queue_email_address']['fr-ca'] = "Adresse courriel de notification.";
$text['description-queue_email_address']['fr-fr'] = "Adresse courriel de notification.";
$text['description-queue_email_address']['he-il'] = "כתובת דואל להודעה.";
$text['description-queue_email_address']['it-it'] = "Indirizzo e-mail di notifica.";
$text['description-queue_email_address']['ka-ge'] = "ელფოსტის მისამართი გაფრთხილებებისთვის";
$text['description-queue_email_address']['nl-nl'] = "Melding E-mailadres.";
$text['description-queue_email_address']['pl-pl'] = "Adres e-mail powiadomień.";
$text['description-queue_email_address']['pt-br'] = "Endereço de e-mail de notificação.";
$text['description-queue_email_address']['pt-pt'] = "Endereço de e-mail de notificação.";
$text['description-queue_email_address']['ro-ro'] = "Adresă de e-mail de notificare.";
$text['description-queue_email_address']['ru-ru'] = "Адрес электронной почты для уведомлений.";
$text['description-queue_email_address']['sv-se'] = "E-postadress för meddelande.";
$text['description-queue_email_address']['uk-ua'] = "Адреса електронної пошти для сповіщень.";
$text['description-queue_email_address']['zh-cn'] = "通知电子邮件地址。";
$text['description-queue_email_address']['ja-jp'] = "通知メールアドレス。";
$text['description-queue_email_address']['ko-kr'] = "알림 이메일 주소.";

$text['label-call_timeout']['en-us'] = "Call Timeout";
$text['label-call_timeout']['en-gb'] = "Call Timeout";
$text['label-call_timeout']['ar-eg'] = "مهلة الاتصال";
$text['label-call_timeout']['de-at'] = "Zeitüberschreitung";
$text['label-call_timeout']['de-ch'] = "Zeitüberschreitung";
$text['label-call_timeout']['de-de'] = "Zeitüberschreitung";
$text['label-call_timeout']['el-gr'] = "Λήξη χρονικού ορίου κλήσης";
$text['label-call_timeout']['es-cl'] = "Timeout de Llamada";
$text['label-call_timeout']['es-mx'] = "Timeout de Llamada";
$text['label-call_timeout']['fr-ca'] = "Délai d'expiration de l'appel";
$text['label-call_timeout']['fr-fr'] = "Délai d'expiration de l'appel";
$text['label-call_timeout']['he-il'] = "זמן קצוב לשיחה";
$text['label-call_timeout']['it-it'] = "Timeout di Chiamata";
$text['label-call_timeout']['ka-ge'] = "ზარის მოლოდინის დრო";
$text['label-call_timeout']['nl-nl'] = "Oproep tijdsoverschrijding";
$text['label-call_timeout']['pl-pl'] = "Limit czasu rozmowy";
$text['label-call_timeout']['pt-br'] = "Timeout da chamada";
$text['label-call_timeout']['pt-pt'] = "Tempo limite da chamada";
$text['label-call_timeout']['ro-ro'] = "Timeout apel";
$text['label-call_timeout']['ru-ru'] = "Тайм-аут вызова";
$text['label-call_timeout']['sv-se'] = "Ring Tidsgräns";
$text['label-call_timeout']['uk-ua'] = "Тайм-аут дзвінка";
$text['label-call_timeout']['zh-cn'] = "呼叫超时";
$text['label-call_timeout']['ja-jp'] = "通話タイムアウト";
$text['label-call_timeout']['ko-kr'] = "통화 시간 초과";

$text['label-busy_delay_time']['en-us'] = "Busy Delay Time";
$text['label-busy_delay_time']['en-gb'] = "Busy Delay Time";
$text['label-busy_delay_time']['ar-eg'] = "وقت التأخير مشغول";
$text['label-busy_delay_time']['de-at'] = "Verzögerungszeit für Besetzt";
$text['label-busy_delay_time']['de-ch'] = "Verzögerungszeit für Besetzt";
$text['label-busy_delay_time']['de-de'] = "Verzögerungszeit für Besetzt";
$text['label-busy_delay_time']['el-gr'] = "Απασχολημένος χρόνος καθυστέρησης";
$text['label-busy_delay_time']['es-cl'] = "Tiempo de espera para ocupado";
$text['label-busy_delay_time']['es-mx'] = "Tiempo de espera para ocupado";
$text['label-busy_delay_time']['fr-ca'] = "Délai de temps occupé";
$text['label-busy_delay_time']['fr-fr'] = "Délai de temps occupé";
$text['label-busy_delay_time']['he-il'] = "זמן עיכוב עמוס";
$text['label-busy_delay_time']['it-it'] = "Tempo ritardo su Occupato";
$text['label-busy_delay_time']['ka-ge'] = "დაკავებულობის დაყოვნების დრო";
$text['label-busy_delay_time']['nl-nl'] = "Bezet wachttijd";
$text['label-busy_delay_time']['pl-pl'] = "Zajęty - opóznienie czasowe";
$text['label-busy_delay_time']['pt-br'] = "Tempo de espera para ocupado";
$text['label-busy_delay_time']['pt-pt'] = "Tempo de espera para ocupado";
$text['label-busy_delay_time']['ro-ro'] = "Timp de întârziere ocupat";
$text['label-busy_delay_time']['ru-ru'] = "Время задержки занятости";
$text['label-busy_delay_time']['sv-se'] = "Fördröjning vid Upptaget";
$text['label-busy_delay_time']['uk-ua'] = "Час затримки зайнятості";
$text['label-busy_delay_time']['zh-cn'] = "占线延迟时间";
$text['label-busy_delay_time']['ja-jp'] = "ビジー遅延時間";
$text['label-busy_delay_time']['ko-kr'] = "바쁜 지연 시간";

$text['label-agent_password']['en-us'] = "Agent Password";
$text['label-agent_password']['en-gb'] = "Agent Password";
$text['label-agent_password']['ar-eg'] = "كلمة مرور الوكيل";
$text['label-agent_password']['de-at'] = "Agenten Passwort";
$text['label-agent_password']['de-ch'] = "Agenten Passwort";
$text['label-agent_password']['de-de'] = "Agenten Passwort";
$text['label-agent_password']['el-gr'] = "Κωδικός πράκτορα";
$text['label-agent_password']['es-cl'] = "Agente de Password";
$text['label-agent_password']['es-mx'] = "Agente de Password";
$text['label-agent_password']['fr-ca'] = "Mot de passe d'agent";
$text['label-agent_password']['fr-fr'] = "Mot de passe d'agent";
$text['label-agent_password']['he-il'] = "סיסמת סוכן";
$text['label-agent_password']['it-it'] = "Password Agente";
$text['label-agent_password']['ka-ge'] = "ოპერატორის პაროლი";
$text['label-agent_password']['nl-nl'] = "Agent wachtwoord";
$text['label-agent_password']['pl-pl'] = "Środek Hasło";
$text['label-agent_password']['pt-br'] = "Agente de Senha";
$text['label-agent_password']['pt-pt'] = "Agente Senha";
$text['label-agent_password']['ro-ro'] = "Parola agentului";
$text['label-agent_password']['ru-ru'] = "Пароль оператора";
$text['label-agent_password']['sv-se'] = "Agent Lösen";
$text['label-agent_password']['uk-ua'] = "Пароль агента";
$text['label-agent_password']['zh-cn'] = "代理密码";
$text['label-agent_password']['ja-jp'] = "エージェントパスワード";
$text['label-agent_password']['ko-kr'] = "에이전트 비밀번호";

$text['label-agent_name']['en-us'] = "Agent Name";
$text['label-agent_name']['en-gb'] = "Agent Name";
$text['label-agent_name']['ar-eg'] = "اسم العميل";
$text['label-agent_name']['de-at'] = "Agenten Name";
$text['label-agent_name']['de-ch'] = "Agenten Name";
$text['label-agent_name']['de-de'] = "Agenten Name";
$text['label-agent_name']['el-gr'] = "Ονομα πράκτορα";
$text['label-agent_name']['es-cl'] = "Nombre de Agente";
$text['label-agent_name']['es-mx'] = "Nombre de Agente";
$text['label-agent_name']['fr-ca'] = "Nom d'agent";
$text['label-agent_name']['fr-fr'] = "Nom d'agent";
$text['label-agent_name']['he-il'] = "שם סוכן";
$text['label-agent_name']['it-it'] = "Nome agente";
$text['label-agent_name']['ka-ge'] = "ოპერატორის სახელი";
$text['label-agent_name']['nl-nl'] = "Agentnaam";
$text['label-agent_name']['pl-pl'] = "Nazwa agenta";
$text['label-agent_name']['pt-br'] = "Nome do agente";
$text['label-agent_name']['pt-pt'] = "Nome do Agente";
$text['label-agent_name']['ro-ro'] = "Numele agentului";
$text['label-agent_name']['ru-ru'] = "Имя оператора";
$text['label-agent_name']['sv-se'] = "Agent Namn";
$text['label-agent_name']['uk-ua'] = "Ім’я оператора";
$text['label-agent_name']['zh-cn'] = "代理名称";
$text['label-agent_name']['ja-jp'] = "エージェント名";
$text['label-agent_name']['ko-kr'] = "에이전트 이름";

$text['label-agent_logout']['en-us'] = "Agent Logout";
$text['label-agent_logout']['en-gb'] = "Agent Logout";
$text['label-agent_logout']['ar-eg'] = "وكيل الخروج";
$text['label-agent_logout']['de-at'] = "Agent Abmelden";
$text['label-agent_logout']['de-ch'] = "Agent Abmelden";
$text['label-agent_logout']['de-de'] = "Agent Abmelden";
$text['label-agent_logout']['el-gr'] = "Αποσύνδεση πράκτορα";
$text['label-agent_logout']['es-cl'] = "Desconexión de Agente";
$text['label-agent_logout']['es-mx'] = "Desconexión de Agente";
$text['label-agent_logout']['fr-ca'] = "Déconnexion d'agent";
$text['label-agent_logout']['fr-fr'] = "Déconnexion d'agent";
$text['label-agent_logout']['he-il'] = "התנתק סוכן";
$text['label-agent_logout']['it-it'] = "Logout Agente";
$text['label-agent_logout']['ka-ge'] = "ოპერატორის გასვლა სისტემიდან";
$text['label-agent_logout']['nl-nl'] = "Agent afloggen";
$text['label-agent_logout']['pl-pl'] = "Agent wylogowany";
$text['label-agent_logout']['pt-br'] = "Logout do agente ";
$text['label-agent_logout']['pt-pt'] = "Logout do Agente";
$text['label-agent_logout']['ro-ro'] = "Deconectare agent";
$text['label-agent_logout']['ru-ru'] = "Выход оператора";
$text['label-agent_logout']['sv-se'] = "Agent Logga Ut";
$text['label-agent_logout']['uk-ua'] = "Вихід агента";
$text['label-agent_logout']['zh-cn'] = "座席登出";
$text['label-agent_logout']['ja-jp'] = "エージェントのログアウト";
$text['label-agent_logout']['ko-kr'] = "에이전트 로그아웃";

$text['label-agent_id']['en-us'] = "Agent ID";
$text['label-agent_id']['en-gb'] = "Agent ID";
$text['label-agent_id']['ar-eg'] = "معرف الوكيل";
$text['label-agent_id']['de-at'] = "Agenten ID";
$text['label-agent_id']['de-ch'] = "Agenten ID";
$text['label-agent_id']['de-de'] = "Agenten ID";
$text['label-agent_id']['el-gr'] = "Αναγνωριστικό πράκτορα";
$text['label-agent_id']['es-cl'] = "Agente de identidad";
$text['label-agent_id']['es-mx'] = "Agente de identidad";
$text['label-agent_id']['fr-ca'] = "Identification d'agent";
$text['label-agent_id']['fr-fr'] = "Identification d'agent";
$text['label-agent_id']['he-il'] = "מזהה סוכן";
$text['label-agent_id']['it-it'] = "ID Agente";
$text['label-agent_id']['ka-ge'] = "ოპერატორის იდენტიფიკატორი";
$text['label-agent_id']['nl-nl'] = "Agent ID";
$text['label-agent_id']['pl-pl'] = "Tożsamość agenta";
$text['label-agent_id']['pt-br'] = "Identidade do agente";
$text['label-agent_id']['pt-pt'] = "Identidade Agent";
$text['label-agent_id']['ro-ro'] = "ID agent";
$text['label-agent_id']['ru-ru'] = "Идентификатор оператора";
$text['label-agent_id']['sv-se'] = "Agent Identitet";
$text['label-agent_id']['uk-ua'] = "ID агента";
$text['label-agent_id']['zh-cn'] = "代理编号";
$text['label-agent_id']['ja-jp'] = "エージェント ID";
$text['label-agent_id']['ko-kr'] = "에이전트 ID";

$text['label-agent']['en-us'] = "Agent";
$text['label-agent']['en-gb'] = "Agent";
$text['label-agent']['ar-eg'] = "عامل";
$text['label-agent']['de-at'] = "Agent";
$text['label-agent']['de-ch'] = "Agent";
$text['label-agent']['de-de'] = "Agent";
$text['label-agent']['el-gr'] = "Μέσο";
$text['label-agent']['es-cl'] = "Agente";
$text['label-agent']['es-mx'] = "Agente";
$text['label-agent']['fr-ca'] = "Agent";
$text['label-agent']['fr-fr'] = "Agent";
$text['label-agent']['he-il'] = "סוֹכֵן";
$text['label-agent']['it-it'] = "Agente";
$text['label-agent']['ka-ge'] = "ოპერატორი";
$text['label-agent']['nl-nl'] = "Agent";
$text['label-agent']['pl-pl'] = "Agent";
$text['label-agent']['pt-br'] = "Agente";
$text['label-agent']['pt-pt'] = "Agente";
$text['label-agent']['ro-ro'] = "Agent";
$text['label-agent']['ru-ru'] = "Оператор";
$text['label-agent']['sv-se'] = "Agent";
$text['label-agent']['uk-ua'] = "Оператор";
$text['label-agent']['zh-cn'] = "代理人";
$text['label-agent']['ja-jp'] = "エージェント";
$text['label-agent']['ko-kr'] = "대리인";

$text['label-agents']['en-us'] = "Agents";
$text['label-agents']['en-gb'] = "Agents";
$text['label-agents']['ar-eg'] = "عملاء";
$text['label-agents']['de-at'] = "Agenten";
$text['label-agents']['de-ch'] = "Agenten";
$text['label-agents']['de-de'] = "Agenten";
$text['label-agents']['el-gr'] = "Πράκτορες";
$text['label-agents']['es-cl'] = "Agentes";
$text['label-agents']['es-mx'] = "Agentes";
$text['label-agents']['fr-ca'] = "Agents";
$text['label-agents']['fr-fr'] = "Agents";
$text['label-agents']['he-il'] = "סוכנים";
$text['label-agents']['it-it'] = "Agenti";
$text['label-agents']['ka-ge'] = "ოპერატორები";
$text['label-agents']['nl-nl'] = "Agenten";
$text['label-agents']['pl-pl'] = "Agenci";
$text['label-agents']['pt-br'] = "Agentes";
$text['label-agents']['pt-pt'] = "Agentes";
$text['label-agents']['ro-ro'] = "Agenți";
$text['label-agents']['ru-ru'] = "Операторы";
$text['label-agents']['sv-se'] = "Agenter";
$text['label-agents']['uk-ua'] = "Оператори";
$text['label-agents']['zh-cn'] = "代理商";
$text['label-agents']['ja-jp'] = "エージェント";
$text['label-agents']['ko-kr'] = "자치령 대표";

$text['label-abandoned_resume_allowed']['en-us'] = "Abandoned Resume Allowed";
$text['label-abandoned_resume_allowed']['en-gb'] = "Abandoned Resume Allowed";
$text['label-abandoned_resume_allowed']['ar-eg'] = "استئناف مهجور مسموح به";
$text['label-abandoned_resume_allowed']['de-at'] = "Wiederaufnahme nach Zurückweisung erlaubt";
$text['label-abandoned_resume_allowed']['de-ch'] = "Wiederaufnahme nach Zurückweisung erlaubt";
$text['label-abandoned_resume_allowed']['de-de'] = "Wiederaufnahme nach Zurückweisung erlaubt";
$text['label-abandoned_resume_allowed']['el-gr'] = "Επιτρέπεται το εγκαταλειμμένο βιογραφικό";
$text['label-abandoned_resume_allowed']['es-cl'] = "Permitir Reanudación de Abandono";
$text['label-abandoned_resume_allowed']['es-mx'] = "Permitir Reanudación de Abandono";
$text['label-abandoned_resume_allowed']['fr-ca'] = "Récupération des abandons permis";
$text['label-abandoned_resume_allowed']['fr-fr'] = "Récupération des abandons permis";
$text['label-abandoned_resume_allowed']['he-il'] = "קורות חיים נטוש מותר";
$text['label-abandoned_resume_allowed']['it-it'] = "Permetti ripristino chi Abbandona";
$text['label-abandoned_resume_allowed']['ka-ge'] = "მიტოვებული ზარების აღდგენის დაშვება";
$text['label-abandoned_resume_allowed']['nl-nl'] = "Verlaten oproep voortzetten toestaan";
$text['label-abandoned_resume_allowed']['pl-pl'] = "Odbieranie odrzuconych rozmów jest dozwolone";
$text['label-abandoned_resume_allowed']['pt-br'] = "Resumo de abandonos autorizados";
$text['label-abandoned_resume_allowed']['pt-pt'] = "Resume Autorizado";
$text['label-abandoned_resume_allowed']['ro-ro'] = "CV-ul abandonat este permis";
$text['label-abandoned_resume_allowed']['ru-ru'] = "Разрешить восстанавливать покинутый вызов";
$text['label-abandoned_resume_allowed']['sv-se'] = "Återuppta Övergivet Tillåtet";
$text['label-abandoned_resume_allowed']['uk-ua'] = "Залишене резюме дозволено";
$text['label-abandoned_resume_allowed']['zh-cn'] = "允许放弃简历";
$text['label-abandoned_resume_allowed']['ja-jp'] = "放棄された履歴書を許可";
$text['label-abandoned_resume_allowed']['ko-kr'] = "포기한 이력서 허용";

$text['header-call_center_tier_edit']['en-us'] = "Call Center Tier";
$text['header-call_center_tier_edit']['en-gb'] = "Call Center Tier";
$text['header-call_center_tier_edit']['ar-eg'] = "فئة مركز الاتصال";
$text['header-call_center_tier_edit']['de-at'] = "Callcenter Ebene";
$text['header-call_center_tier_edit']['de-ch'] = "Callcenter Ebene";
$text['header-call_center_tier_edit']['de-de'] = "Callcenter Ebene";
$text['header-call_center_tier_edit']['el-gr'] = "Επίπεδο τηλεφωνικού κέντρου";
$text['header-call_center_tier_edit']['es-cl'] = "Editar Nivel de Centro de Llamados";
$text['header-call_center_tier_edit']['es-mx'] = "Editar Nivel de Centro de Llamados";
$text['header-call_center_tier_edit']['fr-ca'] = "Niveau du centre d'appel";
$text['header-call_center_tier_edit']['fr-fr'] = "Niveau du centre d'appel";
$text['header-call_center_tier_edit']['he-il'] = "דרג מוקד טלפוני";
$text['header-call_center_tier_edit']['it-it'] = "Tier del Call Center";
$text['header-call_center_tier_edit']['ka-ge'] = "ქოლცენტრის დონე";
$text['header-call_center_tier_edit']['nl-nl'] = "Call-Center vergelijking";
$text['header-call_center_tier_edit']['pl-pl'] = "Poziom w  Call Center ";
$text['header-call_center_tier_edit']['pt-br'] = "Editar nível do Call Center";
$text['header-call_center_tier_edit']['pt-pt'] = "Editar Nível do Call Center";
$text['header-call_center_tier_edit']['ro-ro'] = "Nivelul Call Center";
$text['header-call_center_tier_edit']['ru-ru'] = "Компетенция Колл-центра";
$text['header-call_center_tier_edit']['sv-se'] = "Call Center Nivå";
$text['header-call_center_tier_edit']['uk-ua'] = "Рівень кол-центру";
$text['header-call_center_tier_edit']['zh-cn'] = "呼叫中心层";
$text['header-call_center_tier_edit']['ja-jp'] = "コールセンター層";
$text['header-call_center_tier_edit']['ko-kr'] = "콜 센터 계층";

$text['header-call_center_queues']['en-us'] = "Call Center Queues";
$text['header-call_center_queues']['en-gb'] = "Call Center Queues";
$text['header-call_center_queues']['ar-eg'] = "قوائم انتظار مركز الاتصال";
$text['header-call_center_queues']['de-at'] = "Callcenter Warteschlangen";
$text['header-call_center_queues']['de-ch'] = "Callcenter Warteschlangen";
$text['header-call_center_queues']['de-de'] = "Callcenter Warteschlangen";
$text['header-call_center_queues']['el-gr'] = "Ουρές τηλεφωνικών κέντρων";
$text['header-call_center_queues']['es-cl'] = "Colas de Centro de Llamados";
$text['header-call_center_queues']['es-mx'] = "Colas de Centro de Llamados";
$text['header-call_center_queues']['fr-ca'] = "File d'attente du centre d'appels";
$text['header-call_center_queues']['fr-fr'] = "File d'attente du centre d'appels";
$text['header-call_center_queues']['he-il'] = "תורים למוקד טלפוני";
$text['header-call_center_queues']['it-it'] = "Code del Call Center";
$text['header-call_center_queues']['ka-ge'] = "ქოლცენტრის რიგები";
$text['header-call_center_queues']['nl-nl'] = "Call-Center wachtrij";
$text['header-call_center_queues']['pl-pl'] = "Kolejki w  Call Center ";
$text['header-call_center_queues']['pt-br'] = "Filas do call center";
$text['header-call_center_queues']['pt-pt'] = "Filas do Call Center";
$text['header-call_center_queues']['ro-ro'] = "Cozi la Call Center";
$text['header-call_center_queues']['ru-ru'] = "Очереди Колл-центра";
$text['header-call_center_queues']['sv-se'] = "Call Center Kö:er";
$text['header-call_center_queues']['uk-ua'] = "Черги кол-центру";
$text['header-call_center_queues']['zh-cn'] = "呼叫中心队列";
$text['header-call_center_queues']['ja-jp'] = "コールセンターの待ち行列";
$text['header-call_center_queues']['ko-kr'] = "콜센터 대기열";

$text['header-call_center_queue_edit']['en-us'] = "Call Center Queue";
$text['header-call_center_queue_edit']['en-gb'] = "Call Center Queue";
$text['header-call_center_queue_edit']['ar-eg'] = "قائمة انتظار مركز الاتصال";
$text['header-call_center_queue_edit']['de-at'] = "Callcenter Warteschlange";
$text['header-call_center_queue_edit']['de-ch'] = "Callcenter Warteschlange";
$text['header-call_center_queue_edit']['de-de'] = "Callcenter Warteschlange";
$text['header-call_center_queue_edit']['el-gr'] = "Ουρά τηλεφωνικού κέντρου";
$text['header-call_center_queue_edit']['es-cl'] = "Editar Cola de Centro de Llamados";
$text['header-call_center_queue_edit']['es-mx'] = "Editar Cola de Centro de Llamados";
$text['header-call_center_queue_edit']['fr-ca'] = "File d'attente du centre d'appels";
$text['header-call_center_queue_edit']['fr-fr'] = "File d'attente du centre d'appels";
$text['header-call_center_queue_edit']['he-il'] = "תור למוקד טלפוני";
$text['header-call_center_queue_edit']['it-it'] = "Coda Call Center";
$text['header-call_center_queue_edit']['ka-ge'] = "ქოლცენტრის რიგი";
$text['header-call_center_queue_edit']['nl-nl'] = "Call-Center wachtrij";
$text['header-call_center_queue_edit']['pl-pl'] = "Kolejka w  Call Center ";
$text['header-call_center_queue_edit']['pt-br'] = "Edutar fila do call center";
$text['header-call_center_queue_edit']['pt-pt'] = "Editar Fila do Call Center";
$text['header-call_center_queue_edit']['ro-ro'] = "Coada centrului de apeluri";
$text['header-call_center_queue_edit']['ru-ru'] = "Очередь Колл-центра";
$text['header-call_center_queue_edit']['sv-se'] = "Call Center Kö";
$text['header-call_center_queue_edit']['uk-ua'] = "Черга кол-центру";
$text['header-call_center_queue_edit']['zh-cn'] = "呼叫中心队列";
$text['header-call_center_queue_edit']['ja-jp'] = "コール センター キュー";
$text['header-call_center_queue_edit']['ko-kr'] = "콜센터 대기열";

$text['header-call_center_queue_add']['en-us'] = "Call Center Queue";
$text['header-call_center_queue_add']['en-gb'] = "Call Center Queue";
$text['header-call_center_queue_add']['ar-eg'] = "قائمة انتظار مركز الاتصال";
$text['header-call_center_queue_add']['de-at'] = "Callcenter Warteschlange";
$text['header-call_center_queue_add']['de-ch'] = "Callcenter Warteschlange";
$text['header-call_center_queue_add']['de-de'] = "Callcenter Warteschlange";
$text['header-call_center_queue_add']['el-gr'] = "Ουρά τηλεφωνικού κέντρου";
$text['header-call_center_queue_add']['es-cl'] = "Agregar Cola de Centro de Llamados";
$text['header-call_center_queue_add']['es-mx'] = "Agregar Cola de Centro de Llamados";
$text['header-call_center_queue_add']['fr-ca'] = "File d'attente du centre d'appels";
$text['header-call_center_queue_add']['fr-fr'] = "File d'attente du centre d'appels";
$text['header-call_center_queue_add']['he-il'] = "תור למוקד טלפוני";
$text['header-call_center_queue_add']['it-it'] = "Coda Call Center";
$text['header-call_center_queue_add']['ka-ge'] = "ქოლცენტრის რიგი";
$text['header-call_center_queue_add']['nl-nl'] = "Call-Center wachtrij";
$text['header-call_center_queue_add']['pl-pl'] = "Kolejka w Call Center ";
$text['header-call_center_queue_add']['pt-br'] = "Adicionar fila ao Call Center";
$text['header-call_center_queue_add']['pt-pt'] = "Adicionar Fila ao Call Center";
$text['header-call_center_queue_add']['ro-ro'] = "Coada centrului de apeluri";
$text['header-call_center_queue_add']['ru-ru'] = "Очередь Колл-центра";
$text['header-call_center_queue_add']['sv-se'] = "Call Center Kö";
$text['header-call_center_queue_add']['uk-ua'] = "Черга кол-центру";
$text['header-call_center_queue_add']['zh-cn'] = "呼叫中心队列";
$text['header-call_center_queue_add']['ja-jp'] = "コール センター キュー";
$text['header-call_center_queue_add']['ko-kr'] = "콜센터 대기열";

$text['header-call_center_agents']['en-us'] = "Call Center Agents";
$text['header-call_center_agents']['en-gb'] = "Call Center Agents";
$text['header-call_center_agents']['ar-eg'] = "وكلاء مركز الاتصال";
$text['header-call_center_agents']['de-at'] = "Callcenter Agent";
$text['header-call_center_agents']['de-ch'] = "Callcenter Agent";
$text['header-call_center_agents']['de-de'] = "Callcenter Agent";
$text['header-call_center_agents']['el-gr'] = "Πράκτορες τηλεφωνικών κέντρων";
$text['header-call_center_agents']['es-cl'] = "Agentes de Centro de Llamados";
$text['header-call_center_agents']['es-mx'] = "Agentes de Centro de Llamados";
$text['header-call_center_agents']['fr-ca'] = "Agents du Centre d'appels";
$text['header-call_center_agents']['fr-fr'] = "Agents du Centre d'appels";
$text['header-call_center_agents']['he-il'] = "סוכני מוקד טלפוני";
$text['header-call_center_agents']['it-it'] = "Agenti Call Center";
$text['header-call_center_agents']['ka-ge'] = "ქოლცენტრის ოპერატორები";
$text['header-call_center_agents']['nl-nl'] = "Call-Center agent";
$text['header-call_center_agents']['pl-pl'] = "Agenci w Call Center ";
$text['header-call_center_agents']['pt-br'] = "Agentes do Call Center";
$text['header-call_center_agents']['pt-pt'] = "Agentes do Call Center";
$text['header-call_center_agents']['ro-ro'] = "Agenti call center";
$text['header-call_center_agents']['ru-ru'] = "Операторы Колл-центра";
$text['header-call_center_agents']['sv-se'] = "Call Center Agenter";
$text['header-call_center_agents']['uk-ua'] = "Агенти кол-центру";
$text['header-call_center_agents']['zh-cn'] = "呼叫中心代理";
$text['header-call_center_agents']['ja-jp'] = "コールセンターのエージェント";
$text['header-call_center_agents']['ko-kr'] = "콜센터 상담원";

$text['header-call_center_agent_status']['en-us'] = "Call Center Agent Status";
$text['header-call_center_agent_status']['en-gb'] = "Call Center Agent Status";
$text['header-call_center_agent_status']['ar-eg'] = "حالة وكيل مركز الاتصال";
$text['header-call_center_agent_status']['de-at'] = "Callcenter Agenten-Status";
$text['header-call_center_agent_status']['de-ch'] = "Callcenter Agenten-Status";
$text['header-call_center_agent_status']['de-de'] = "Callcenter Agenten-Status";
$text['header-call_center_agent_status']['el-gr'] = "Κατάσταση αντιπροσώπου τηλεφωνικού κέντρου";
$text['header-call_center_agent_status']['es-cl'] = "Estado de Agente de Centro de Llamados";
$text['header-call_center_agent_status']['es-mx'] = "Estado de Agente de Centro de Llamados";
$text['header-call_center_agent_status']['fr-ca'] = "État de l'agent du Centre d'appel";
$text['header-call_center_agent_status']['fr-fr'] = "Etat de l'agent du Centre d'Appel";
$text['header-call_center_agent_status']['he-il'] = "סטטוס סוכן מוקד טלפוני";
$text['header-call_center_agent_status']['it-it'] = "Stato Agente Call Center";
$text['header-call_center_agent_status']['ka-ge'] = "ქოლცენტრის ოპერატორის სტატუსი";
$text['header-call_center_agent_status']['nl-nl'] = "Call-Center agent status";
$text['header-call_center_agent_status']['pl-pl'] = "Status agentów w Call Center ";
$text['header-call_center_agent_status']['pt-br'] = "Estado do agente do Call Center";
$text['header-call_center_agent_status']['pt-pt'] = "Estado do Agente do Call Center";
$text['header-call_center_agent_status']['ro-ro'] = "Starea agentului Call Center";
$text['header-call_center_agent_status']['ru-ru'] = "Статус оператора Колл-центра";
$text['header-call_center_agent_status']['sv-se'] = "Call Center Agent Status";
$text['header-call_center_agent_status']['uk-ua'] = "Статус агента кол-центру";
$text['header-call_center_agent_status']['zh-cn'] = "呼叫中心座席状态";
$text['header-call_center_agent_status']['ja-jp'] = "コール センター エージェントのステータス";
$text['header-call_center_agent_status']['ko-kr'] = "콜센터 상담원 상태";

$text['header-call_center_agent_edit']['en-us'] = "Call Center Agent";
$text['header-call_center_agent_edit']['en-gb'] = "Call Center Agent";
$text['header-call_center_agent_edit']['ar-eg'] = "وكيل كول سنتر";
$text['header-call_center_agent_edit']['de-at'] = "Callcenter Agent";
$text['header-call_center_agent_edit']['de-ch'] = "Callcenter Agent";
$text['header-call_center_agent_edit']['de-de'] = "Callcenter Agent";
$text['header-call_center_agent_edit']['el-gr'] = "Υπάλληλος τηλεφωνικού κέντρου";
$text['header-call_center_agent_edit']['es-cl'] = "Editar Agente de Centro de Llamados";
$text['header-call_center_agent_edit']['es-mx'] = "Editar Agente de Centro de Llamados";
$text['header-call_center_agent_edit']['fr-ca'] = "Agent du Centre d'appel";
$text['header-call_center_agent_edit']['fr-fr'] = "Agent du Centre d'Appel";
$text['header-call_center_agent_edit']['he-il'] = "סוכן מוקד טלפוני";
$text['header-call_center_agent_edit']['it-it'] = "Agente Call Center";
$text['header-call_center_agent_edit']['ka-ge'] = "ქოლცენტრის ოპერატორი";
$text['header-call_center_agent_edit']['nl-nl'] = "Call-Center agent";
$text['header-call_center_agent_edit']['pl-pl'] = "Agent w  Call Center ";
$text['header-call_center_agent_edit']['pt-br'] = "Editar agente do Call Center";
$text['header-call_center_agent_edit']['pt-pt'] = "Editar Agente do Call Center";
$text['header-call_center_agent_edit']['ro-ro'] = "Agent call center";
$text['header-call_center_agent_edit']['ru-ru'] = "Оператор Колл-центра";
$text['header-call_center_agent_edit']['sv-se'] = "Call Center Agent";
$text['header-call_center_agent_edit']['uk-ua'] = "Агент кол-центру";
$text['header-call_center_agent_edit']['zh-cn'] = "呼叫中心代理";
$text['header-call_center_agent_edit']['ja-jp'] = "コールセンターエージェント";
$text['header-call_center_agent_edit']['ko-kr'] = "콜 센터 에이전트";

$text['header-call_center_agent_add']['en-us'] = "Call Center Agents";
$text['header-call_center_agent_add']['en-gb'] = "Call Center Agents";
$text['header-call_center_agent_add']['ar-eg'] = "Agenti call center";
$text['header-call_center_agent_add']['de-at'] = "Callcenter Agenten";
$text['header-call_center_agent_add']['de-ch'] = "Callcenter Agenten";
$text['header-call_center_agent_add']['de-de'] = "Callcenter Agenten";
$text['header-call_center_agent_add']['el-gr'] = "Πράκτορες τηλεφωνικών κέντρων";
$text['header-call_center_agent_add']['es-cl'] = "Agregar Agente de Centro de Llamados";
$text['header-call_center_agent_add']['es-mx'] = "Agregar Agente de Centro de Llamados";
$text['header-call_center_agent_add']['fr-ca'] = "Agents du centre d'appel";
$text['header-call_center_agent_add']['fr-fr'] = "Agents du centre d'appel";
$text['header-call_center_agent_add']['he-il'] = "סוכני מוקד טלפוני";
$text['header-call_center_agent_add']['it-it'] = "Agenti Call Center";
$text['header-call_center_agent_add']['ka-ge'] = "ქოლცენტრის ოპერატორები";
$text['header-call_center_agent_add']['nl-nl'] = "Call-Center agenten";
$text['header-call_center_agent_add']['pl-pl'] = "Agenci w Call Center ";
$text['header-call_center_agent_add']['pt-br'] = "Adicionar agente ao Call Center";
$text['header-call_center_agent_add']['pt-pt'] = "Adicionar Agente ao Call Center";
$text['header-call_center_agent_add']['ro-ro'] = "Agenti call center";
$text['header-call_center_agent_add']['ru-ru'] = "Операторы Колл-центра";
$text['header-call_center_agent_add']['sv-se'] = "Call Center Agenter";
$text['header-call_center_agent_add']['uk-ua'] = "Агенти кол-центру";
$text['header-call_center_agent_add']['zh-cn'] = "呼叫中心代理";
$text['header-call_center_agent_add']['ja-jp'] = "コールセンターのエージェント";
$text['header-call_center_agent_add']['ko-kr'] = "콜센터 상담원";

$text['description-wrap_up_time']['en-us'] = "The amount of time to wait before putting the agent back in the available queue to receive another call, to allow them to complete notes or other tasks.";
$text['description-wrap_up_time']['en-gb'] = "The amount of time to wait before putting the agent back in the available queue to receive another call, to allow them to complete notes or other tasks.";
$text['description-wrap_up_time']['ar-eg'] = "مقدار الوقت اللازم للانتظار قبل إعادة الوكيل إلى قائمة الانتظار المتاحة لتلقي مكالمة أخرى، للسماح له بإكمال الملاحظات أو المهام الأخرى.";
$text['description-wrap_up_time']['de-at'] = "Die Wartezeit, bevor der Agent wieder in die verfügbare Warteschlange aufgenommen wird, um einen weiteren Anruf entgegenzunehmen, damit er Notizen oder andere Aufgaben erledigen kann.";
$text['description-wrap_up_time']['de-ch'] = "Die Wartezeit, bevor der Agent wieder in die verfügbare Warteschlange aufgenommen wird, um einen weiteren Anruf entgegenzunehmen, damit er Notizen oder andere Aufgaben erledigen kann.";
$text['description-wrap_up_time']['de-de'] = "Die Wartezeit, bevor der Agent wieder in die verfügbare Warteschlange aufgenommen wird, um einen weiteren Anruf entgegenzunehmen, damit er Notizen oder andere Aufgaben erledigen kann.";
$text['description-wrap_up_time']['el-gr'] = "Ο χρόνος αναμονής προτού επαναφέρετε τον πράκτορα στη διαθέσιμη ουρά για να λάβετε άλλη κλήση, για να του επιτρέψετε να ολοκληρώσουν σημειώσεις ή άλλες εργασίες.";
$text['description-wrap_up_time']['es-cl'] = "La cantidad de tiempo que se debe esperar antes de volver a colocar al agente en la cola disponible para recibir otra llamada, para permitirle completar notas u otras tareas.";
$text['description-wrap_up_time']['es-mx'] = "La cantidad de tiempo que se debe esperar antes de volver a colocar al agente en la cola disponible para recibir otra llamada, para permitirle completar notas u otras tareas.";
$text['description-wrap_up_time']['fr-ca'] = "Temps d'attente avant de remettre l'agent dans la file d'attente disponible pour recevoir un autre appel, afin de lui permettre de prendre des notes ou d'autres tâches.";
$text['description-wrap_up_time']['fr-fr'] = "Temps d'attente avant de remettre l'agent dans la file d'attente disponible pour recevoir un autre appel, afin de lui permettre de prendre des notes ou d'autres tâches.";
$text['description-wrap_up_time']['he-il'] = "משך הזמן שיש להמתין לפני החזרת הסוכן לתור הזמין לקבלת שיחה נוספת, כדי לאפשר לו להשלים הערות או משימות אחרות.";
$text['description-wrap_up_time']['it-it'] = "Il tempo di attesa prima di rimettere l'agente nella coda disponibile per ricevere un'altra chiamata, per consentirgli di completare note o altre attività.";
$text['description-wrap_up_time']['ka-ge'] = "მოლოდინი დრო, რომელიც უნდა გავიდეს, რომ ოპერატორები ისევ ჩასვათ ხელმისაწვდომების სიაში, რომ ზარები ისევ მიიღონ, რომ საშუალება მისცეთ მათ, სხვადასხვა ამოცანები შეასრულონ, ან ჩანაწერები გააკეთონ.";
$text['description-wrap_up_time']['nl-nl'] = "De hoeveelheid tijd die moet worden gewacht voordat de agent weer in de beschikbare wachtrij wordt geplaatst om een nieuwe oproep te ontvangen, zodat hij/zij aantekeningen of andere taken kan voltooien.";
$text['description-wrap_up_time']['pl-pl'] = "Czas oczekiwania przed ponownym umieszczeniem agenta w dostępnej kolejce w celu odebrania kolejnego połączenia, aby umożliwić mu dokończenie notatek lub wykonanie innych zadań.";
$text['description-wrap_up_time']['pt-br'] = "A quantidade de tempo de espera antes de colocar o agente de volta na fila disponível para receber outra chamada, para permitir que ele conclua anotações ou outras tarefas.";
$text['description-wrap_up_time']['pt-pt'] = "A quantidade de tempo de espera antes de colocar o agente de volta na fila disponível para receber outra chamada, para permitir que ele conclua anotações ou outras tarefas.";
$text['description-wrap_up_time']['ro-ro'] = "Timpul de așteptat înainte de a pune agentul înapoi în coada disponibilă pentru a primi un alt apel, pentru a le permite să finalizeze note sau alte sarcini.";
$text['description-wrap_up_time']['ru-ru'] = "Время ожидания, прежде чем вернуть агента в доступную очередь для приема следующего звонка, чтобы он мог завершить заметки или другие задачи.";
$text['description-wrap_up_time']['sv-se'] = "Hur lång tid det tar att vänta innan agenten sätts tillbaka i den tillgängliga kön för att ta emot ett nytt samtal, så att de kan slutföra anteckningar eller andra uppgifter.";
$text['description-wrap_up_time']['uk-ua'] = "Час очікування, перш ніж повернути агента в доступну чергу для отримання іншого виклику, щоб він міг виконати нотатки або виконати інші завдання.";
$text['description-wrap_up_time']['zh-cn'] = "将客服人员放回可用队列以接收另一个呼叫之前等待的时间，以允许他们完成笔记或其他任务。";
$text['description-wrap_up_time']['ja-jp'] = "エージェントがメモやその他のタスクを完了できるように、別の通話を受信するために利用可能なキューに戻すまでの待機時間。";
$text['description-wrap_up_time']['ko-kr'] = "다른 전화를 받기 위해 상담원을 사용 가능한 대기열에 다시 넣고 메모나 기타 작업을 완료할 수 있도록 대기하는 시간입니다.";

$text['description-type']['en-us'] = "Enter the agent type.";
$text['description-type']['en-gb'] = "Enter the agent type.";
$text['description-type']['ar-eg'] = "أدخل نوع الوكيل.";
$text['description-type']['de-at'] = "Geben Sie den Agenten Typ an.";
$text['description-type']['de-ch'] = "Geben Sie den Agenten Typ an.";
$text['description-type']['de-de'] = "Geben Sie den Agenten Typ an.";
$text['description-type']['el-gr'] = "Εισαγάγετε τον τύπο πράκτορα.";
$text['description-type']['es-cl'] = "Introduzca el tipo de agente.";
$text['description-type']['es-mx'] = "Introduzca el tipo de agente.";
$text['description-type']['fr-ca'] = "Choisir le type de l'agent.";
$text['description-type']['fr-fr'] = "Choisir le type de l'agent.";
$text['description-type']['he-il'] = "הזן את סוג הסוכן.";
$text['description-type']['it-it'] = "Inserire Tipo Agente";
$text['description-type']['ka-ge'] = "აირჩიეთ ოპერატორის ტიპი.";
$text['description-type']['nl-nl'] = "Voer het agent type in.";
$text['description-type']['pl-pl'] = "Wprowadź rodzaj ustawienia (np. uuid, name, var, dir)";
$text['description-type']['pt-br'] = "Introduza o tipo de definição (ex:uuid,name,var,dir,etc)";
$text['description-type']['pt-pt'] = "Introduza o tipo do agente.";
$text['description-type']['ro-ro'] = "Introduceți tipul de agent.";
$text['description-type']['ru-ru'] = "Выберите тип оператора";
$text['description-type']['sv-se'] = "Ange agent typen.";
$text['description-type']['uk-ua'] = "Введіть тип агента.";
$text['description-type']['zh-cn'] = "输入代理类型。";
$text['description-type']['ja-jp'] = "エージェント タイプを入力します。";
$text['description-type']['ko-kr'] = "에이전트 유형을 입력합니다.";

$text['description-timeout_action']['en-us'] = "Set the action to perform when the max wait time is reached.";
$text['description-timeout_action']['en-gb'] = "Set the action to perform when the max wait time is reached.";
$text['description-timeout_action']['ar-eg'] = "اضبط الإجراء المطلوب تنفيذه عند الوصول إلى الحد الأقصى لوقت الانتظار.";
$text['description-timeout_action']['de-at'] = "Aktion, wenn die maximale Wartezeit erreicht wurde.";
$text['description-timeout_action']['de-ch'] = "Aktion, wenn die maximale Wartezeit erreicht wurde.";
$text['description-timeout_action']['de-de'] = "Aktion, wenn die maximale Wartezeit erreicht wurde.";
$text['description-timeout_action']['el-gr'] = "Ρυθμίστε την ενέργεια που θα εκτελείται όταν επιτευχθεί ο μέγιστος χρόνος αναμονής.";
$text['description-timeout_action']['es-cl'] = "Defina una acción a realizar cuando el tiempo máximo es alcanzado.";
$text['description-timeout_action']['es-mx'] = "Defina una acción a realizar cuando el tiempo máximo es alcanzado.";
$text['description-timeout_action']['fr-ca'] = "Définir l'action à exécuter lorsque le temps d'attente maximal est atteint.";
$text['description-timeout_action']['fr-fr'] = "Définir l'action à exécuter lorsque le temps d'attente maximal est atteint.";
$text['description-timeout_action']['he-il'] = "הגדר את הפעולה שתבוצע כאשר זמן ההמתנה המקסימלי יגיע.";
$text['description-timeout_action']['it-it'] = "Seleziona l'azione da eseguire quando il tempo di attesa max viene superato.";
$text['description-timeout_action']['ka-ge'] = "დააყენეთ შესასრულებელი ქმედება მაქს. მოლოდინის დროის მიღწევისას.";
$text['description-timeout_action']['nl-nl'] = "Aktie als de maximale wachttijd bereikt wordt";
$text['description-timeout_action']['pl-pl'] = "Ustaw operację do wykonania po osiągnięciu maks czas oczekiwania.";
$text['description-timeout_action']['pt-br'] = "Defina a ação para realizar quando o tempo máximo de espera for atingido.";
$text['description-timeout_action']['pt-pt'] = "Defina a acção a realizar quando o tempo máximo de espera for atingido.";
$text['description-timeout_action']['ro-ro'] = "Setați acțiunea să se efectueze când este atins timpul maxim de așteptare.";
$text['description-timeout_action']['ru-ru'] = "Установите действие при достижении максимального времени ожидания";
$text['description-timeout_action']['sv-se'] = "Ange vad som ska hända när max väntetid är nådd.";
$text['description-timeout_action']['uk-ua'] = "Встановіть дію, яку потрібно виконати, коли досягнуто максимального часу очікування.";
$text['description-timeout_action']['zh-cn'] = "设置达到最长等待时间时要执行的操作。";
$text['description-timeout_action']['ja-jp'] = "最大待機時間に達したときに実行するアクションを設定します。";
$text['description-timeout_action']['ko-kr'] = "최대 대기 시간에 도달했을 때 수행할 작업을 설정합니다.";

$text['description-time_base_score']['en-us'] = "Select the time base score.";
$text['description-time_base_score']['en-gb'] = "Select the time base score.";
$text['description-time_base_score']['ar-eg'] = "حدد النقاط الأساسية للوقت.";
$text['description-time_base_score']['de-at'] = "Wählen Sie die Zeitgeber für Klassifikation";
$text['description-time_base_score']['de-ch'] = "Wählen Sie die Zeitgeber für Klassifikation";
$text['description-time_base_score']['de-de'] = "Wählen Sie die Zeitgeber für Klassifikation";
$text['description-time_base_score']['el-gr'] = "Επιλέξτε τη βαθμολογία βάσης χρόνου.";
$text['description-time_base_score']['es-cl'] = "Seleccione el tiempo base";
$text['description-time_base_score']['es-mx'] = "Seleccione el tiempo base";
$text['description-time_base_score']['fr-ca'] = "Sélection du score basé sur le temps.";
$text['description-time_base_score']['fr-fr'] = "Sélection du score basé sur le temps.";
$text['description-time_base_score']['he-il'] = "בחר את ציון בסיס הזמן.";
$text['description-time_base_score']['it-it'] = "Seleziona il punteggio su base tempo.";
$text['description-time_base_score']['ka-ge'] = "აირჩიეთ დროით შეფასება.";
$text['description-time_base_score']['nl-nl'] = "Select de tijdsbasis score.";
$text['description-time_base_score']['pl-pl'] = "Wybierz wynik oparty na okresie czasowym";
$text['description-time_base_score']['pt-br'] = "Selecione o tempo base.";
$text['description-time_base_score']['pt-pt'] = "Seleccione o tempo base ";
$text['description-time_base_score']['ro-ro'] = "Selectați scorul de bază de timp.";
$text['description-time_base_score']['ru-ru'] = "Выберие оценку по времени";
$text['description-time_base_score']['sv-se'] = "Ange tids-baserad poäng.";
$text['description-time_base_score']['uk-ua'] = "Виберіть базову оцінку часу.";
$text['description-time_base_score']['zh-cn'] = "选择时基分数。";
$text['description-time_base_score']['ja-jp'] = "タイム ベース スコアを選択します。";
$text['description-time_base_score']['ko-kr'] = "시간축 점수를 선택합니다.";

$text['description-time_base_score_sec']['en-us'] = "Set the time base score in seconds. Higher numbers mean higher priority.";
$text['description-time_base_score_sec']['en-gb'] = "Set the time base score in seconds. Higher numbers mean higher priority.";
$text['description-time_base_score_sec']['ar-eg'] = "قم بتعيين النتيجة الأساسية للوقت بالثواني. تعني الأرقام الأعلى أولوية أعلى على مراكز الاتصال الأخرى.";
$text['description-time_base_score_sec']['de-at'] = "Stellen Sie den Zeitbasiswert in Sekunden ein. Höhere Nummern bedeuten eine höhere Priorität gegenüber anderen Callcentern.";
$text['description-time_base_score_sec']['de-ch'] = "Stellen Sie den Zeitbasiswert in Sekunden ein. Höhere Nummern bedeuten eine höhere Priorität gegenüber anderen Callcentern.";
$text['description-time_base_score_sec']['de-de'] = "Stellen Sie den Zeitbasiswert in Sekunden ein. Höhere Nummern bedeuten eine höhere Priorität gegenüber anderen Callcentern.";
$text['description-time_base_score_sec']['el-gr'] = "Ορίστε τη βαθμολογία βάσης χρόνου σε δευτερόλεπτα. Μεγαλύτεροι αριθμοί σημαίνουν μεγαλύτερη προτεραιότητα.";
$text['description-time_base_score_sec']['es-cl'] = "Establezca la puntuación base de tiempo en segundos. Los números más altos significan una mayor prioridad sobre otros centros de llamadas.";
$text['description-time_base_score_sec']['es-mx'] = "Establezca la puntuación base de tiempo en segundos. Los números más altos significan una mayor prioridad sobre otros centros de llamadas.";
$text['description-time_base_score_sec']['fr-ca'] = "Définissez le score de base de temps en secondes. Des numéros plus élevés signifient une priorité plus élevée par rapport aux autres centres d'appels.";
$text['description-time_base_score_sec']['fr-fr'] = "Définissez le score de base de temps en secondes. Des numéros plus élevés signifient une priorité plus élevée par rapport aux autres centres d'appels.";
$text['description-time_base_score_sec']['he-il'] = "הגדר את ציון בסיס הזמן בשניות. מספרים גבוהים יותר פירושם עדיפות גבוהה יותר על פני מוקדים טלפוניים אחרים.";
$text['description-time_base_score_sec']['it-it'] = "Imposta il punteggio della base dei tempi in secondi. Numeri più alti significano priorità più alta rispetto ad altri call center.";
$text['description-time_base_score_sec']['ka-ge'] = "დააყენეთ დროით შეფასება წამებში. რაც მაღალია რიცხვი, მით მეტია პრიორიტეტი";
$text['description-time_base_score_sec']['nl-nl'] = "Stel de tijdbasisscore in seconden in. Hogere nummers betekenen hogere prioriteit ten opzichte van andere callcenters.";
$text['description-time_base_score_sec']['pl-pl'] = "Ustaw wynik podstawy czasu w sekundach. Wyższe numery oznaczają wyższy priorytet w stosunku do innych call center.";
$text['description-time_base_score_sec']['pt-br'] = "Defina a pontuação da base de tempo em segundos. Números mais altos significam maior prioridade sobre outros call centers.";
$text['description-time_base_score_sec']['pt-pt'] = "Defina a pontuação da base de tempo em segundos. Números mais altos significam maior prioridade sobre outros call centers.";
$text['description-time_base_score_sec']['ro-ro'] = "Setați scorul de bază de timp în secunde. Numerele mai mari înseamnă o prioritate mai mare față de alte centre de apel.";
$text['description-time_base_score_sec']['ru-ru'] = "Установите базовую оценку времени в секундах. Более высокие числа означают более высокий приоритет по сравнению с другими колл-центрами.";
$text['description-time_base_score_sec']['sv-se'] = "Ställ in tidsbaspoängen i sekunder. Högre nummer innebär högre prioritet framför andra callcenter.";
$text['description-time_base_score_sec']['uk-ua'] = "Встановіть базову оцінку часу в секундах. Вищі цифри означають вищий пріоритет над іншими кол-центрами.";
$text['description-time_base_score_sec']['zh-cn'] = "以秒为单位设置时基分数。 更高的数字意味着比其他呼叫中心更高的优先级。";
$text['description-time_base_score_sec']['ja-jp'] = "時間ベースのスコアを秒単位で設定します。 数字が大きいほど、他のコール センターよりも優先度が高くなります。";
$text['description-time_base_score_sec']['ko-kr'] = "시간 기준 점수를 초 단위로 설정합니다. 숫자가 높을수록 다른 콜 센터보다 우선 순위가 높다는 의미입니다.";

$text['description-tiers']['en-us'] = "Tiers assign agents to queues.";
$text['description-tiers']['en-gb'] = "Tiers assign agents to queues.";
$text['description-tiers']['ar-eg'] = "تقوم المستويات بتعيين وكلاء لقوائم الانتظار.";
$text['description-tiers']['de-at'] = "Agenten einer Warteschlange pro Ebene zuweisen.";
$text['description-tiers']['de-ch'] = "Agenten einer Warteschlange pro Ebene zuweisen.";
$text['description-tiers']['de-de'] = "Agenten einer Warteschlange pro Ebene zuweisen.";
$text['description-tiers']['el-gr'] = "Τα επίπεδα εκχωρούν πράκτορες σε ουρές.";
$text['description-tiers']['es-cl'] = "Lista todos los niveles. Los niveles asignan agentes a las colas.";
$text['description-tiers']['es-mx'] = "Lista todos los niveles. Los niveles asignan agentes a las colas.";
$text['description-tiers']['fr-ca'] = "Liste tous les niveaux. Les niveaux permettent d'affecter les agents aux files d'attente.";
$text['description-tiers']['fr-fr'] = "Liste tous les niveaux. Les niveaux permettent d'affecter les agents aux files d'attente.";
$text['description-tiers']['he-il'] = "שכבות מקצות סוכנים לתורים.";
$text['description-tiers']['it-it'] = "I tiers assegnano gli agenti alle code.";
$text['description-tiers']['ka-ge'] = "ოპერატორის დონეების მიბმა რიგზე.";
$text['description-tiers']['nl-nl'] = "Vergelijkingen towijzen van agenten aan wachtrij";
$text['description-tiers']['pl-pl'] = "Poziomy przypisują operatorów do usługi kolejkowania polaczeń";
$text['description-tiers']['pt-br'] = "Lista todos os níveis. Os níveis atribuem agentes na fila.";
$text['description-tiers']['pt-pt'] = "Lista todos os níveis. Os níveis atribuem agentes às filas.";
$text['description-tiers']['ro-ro'] = "Nivelurile atribuie agenți la cozi.";
$text['description-tiers']['ru-ru'] = "Привязка компетенции операторов к очередям";
$text['description-tiers']['sv-se'] = "Nivå tilldelar agenter till köer.";
$text['description-tiers']['uk-ua'] = "Nivelurile atribuie agenți la cozi.";
$text['description-tiers']['zh-cn'] = "层将代理分配给队列。";
$text['description-tiers']['ja-jp'] = "ティアは、エージェントをキューに割り当てます。";
$text['description-tiers']['ko-kr'] = "계층은 상담원을 대기열에 할당합니다.";

$text['description-tier_rules_apply']['en-us'] = "Set the tier rule rules apply to true or false.";
$text['description-tier_rules_apply']['en-gb'] = "Set the tier rule rules apply to true or false.";
$text['description-tier_rules_apply']['ar-eg'] = "قم بتعيين قواعد الطبقة التي تنطبق على صواب أو خطأ.";
$text['description-tier_rules_apply']['de-at'] = "Setzen Sie die Ebenen-Regel. Regeln sind Ein oder Aus";
$text['description-tier_rules_apply']['de-ch'] = "Setzen Sie die Ebenen-Regel. Regeln sind Ein oder Aus";
$text['description-tier_rules_apply']['de-de'] = "Setzen Sie die Ebenen-Regel. Regeln sind Ein oder Aus";
$text['description-tier_rules_apply']['el-gr'] = "Ορίστε τους κανόνες του επιπέδου που ισχύουν για αληθές ή ψευδές.";
$text['description-tier_rules_apply']['es-cl'] = "Defina las reglas de nivel como verdaero o falso.";
$text['description-tier_rules_apply']['es-mx'] = "Defina las reglas de nivel como verdaero o falso.";
$text['description-tier_rules_apply']['fr-ca'] = "Définir l'activation de la règle du niveau à oui ou non.";
$text['description-tier_rules_apply']['fr-fr'] = "Définir l'activation de la règle du niveau à oui ou non.";
$text['description-tier_rules_apply']['he-il'] = "הגדר את כללי השכבה חלים על אמת או שקר.";
$text['description-tier_rules_apply']['it-it'] = "Imposta a vero o falso se si vogliono applicare le regole di tier.";
$text['description-tier_rules_apply']['ka-ge'] = "აირჩიეთ, გამოიყენება თუ არა დონის წესები.";
$text['description-tier_rules_apply']['nl-nl'] = "Kies de vergelijkingsregels, Regels staan aan of uit";
$text['description-tier_rules_apply']['pl-pl'] = "Ustaw regułę poziomów za pomocą zwrotów TAK i NIE";
$text['description-tier_rules_apply']['pt-br'] = "Defina a regra de nível verdadeira ou falso.";
$text['description-tier_rules_apply']['pt-pt'] = "Defina a regra de nível a verdadeiro ou falso.";
$text['description-tier_rules_apply']['ro-ro'] = "Setați regulile de nivel care se aplică la adevărat sau fals.";
$text['description-tier_rules_apply']['ru-ru'] = "Выберите, применять ли правила компетенций";
$text['description-tier_rules_apply']['sv-se'] = 'Välj om "Tillämpa Nivåregler" ska vara sann/falsk.';
$text['description-tier_rules_apply']['uk-ua'] = "Установіть значення true або false для правил рівня рівня.";
$text['description-tier_rules_apply']['zh-cn'] = "设置层级规则规则适用为真或假。";
$text['description-tier_rules_apply']['ja-jp'] = "階層ルール ルールが true または false に適用されるように設定します。";
$text['description-tier_rules_apply']['ko-kr'] = "적용되는 계층 규칙 규칙을 true 또는 false로 설정합니다.";

$text['description-tier_rule_wait_second']['en-us'] = "Enter the tier rule wait seconds.";
$text['description-tier_rule_wait_second']['en-gb'] = "Enter the tier rule wait seconds.";
$text['description-tier_rule_wait_second']['ar-eg'] = "أدخل قاعدة الطبقة انتظر ثواني.";
$text['description-tier_rule_wait_second']['de-at'] = "Geben Sie die Ebenen-Regel Wartezeit in Sekunden ein.";
$text['description-tier_rule_wait_second']['de-ch'] = "Geben Sie die Ebenen-Regel Wartezeit in Sekunden ein.";
$text['description-tier_rule_wait_second']['de-de'] = "Geben Sie die Ebenen-Regel Wartezeit in Sekunden ein.";
$text['description-tier_rule_wait_second']['el-gr'] = "Εισαγάγετε τον κανόνα του επιπέδου αναμονής δευτερόλεπτα.";
$text['description-tier_rule_wait_second']['es-cl'] = "Introduzca los segundos de espera de la regla de nivel.";
$text['description-tier_rule_wait_second']['es-mx'] = "Introduzca los segundos de espera de la regla de nivel.";
$text['description-tier_rule_wait_second']['fr-ca'] = "Entrer le temps d'attente du niveau en secondes.";
$text['description-tier_rule_wait_second']['fr-fr'] = "Entrer le temps d'attente du niveau en secondes.";
$text['description-tier_rule_wait_second']['he-il'] = "הזן את כלל השכבה המתן שניות.";
$text['description-tier_rule_wait_second']['it-it'] = "Inserire il tempo di attesa come regola tier.";
$text['description-tier_rule_wait_second']['ka-ge'] = "შეიყვანეთ დონის წესის მოლოდინის დრო წამებში.";
$text['description-tier_rule_wait_second']['nl-nl'] = "Geef de vergelijkings wachttijd";
$text['description-tier_rule_wait_second']['pl-pl'] = "Ustaw regułę poziomów – czas oczekiwania w sekundach";
$text['description-tier_rule_wait_second']['pt-br'] = "Insira os segundos de espera para esse nível.";
$text['description-tier_rule_wait_second']['pt-pt'] = "Introduza os segundos de espera da regra de nível.";
$text['description-tier_rule_wait_second']['ro-ro'] = "Introduceți regula nivelului așteptați câteva secunde.";
$text['description-tier_rule_wait_second']['ru-ru'] = "Введите время правила компетенции ожидания";
$text['description-tier_rule_wait_second']['sv-se'] = "Ange Nivåregel väntetid (sekunder)";
$text['description-tier_rule_wait_second']['uk-ua'] = "Введіть правило рівня очікування в секундах.";
$text['description-tier_rule_wait_second']['zh-cn'] = "输入层规则等待秒数。";
$text['description-tier_rule_wait_second']['ja-jp'] = "層ルールの待機秒数を入力します。";
$text['description-tier_rule_wait_second']['ko-kr'] = "계층 규칙 wait 초를 입력합니다.";

$text['description-tier_rule_wait_multiply_level']['en-us'] = "Set the tier rule wait multiply level to true or false.";
$text['description-tier_rule_wait_multiply_level']['en-gb'] = "Set the tier rule wait multiply level to true or false.";
$text['description-tier_rule_wait_multiply_level']['ar-eg'] = "اضبط قاعدة الطبقة انتظر مستوى الضرب على صواب أو خطأ.";
$text['description-tier_rule_wait_multiply_level']['de-at'] = "Setzen Sie den Multiplikator für die Ebenen-Regel Wartezeit auf Ein oder Aus.";
$text['description-tier_rule_wait_multiply_level']['de-ch'] = "Setzen Sie den Multiplikator für die Ebenen-Regel Wartezeit auf Ein oder Aus.";
$text['description-tier_rule_wait_multiply_level']['de-de'] = "Setzen Sie den Multiplikator für die Ebenen-Regel Wartezeit auf Ein oder Aus.";
$text['description-tier_rule_wait_multiply_level']['el-gr'] = "Ορίστε το επίπεδο πολλαπλασιασμού του κανόνα βαθμίδας σε true ή false.";
$text['description-tier_rule_wait_multiply_level']['es-cl'] = "Ajuste el nidenvel de espera multiplicar regla de nivel de verdadero o falso.";
$text['description-tier_rule_wait_multiply_level']['es-mx'] = "Ajuste el nidenvel de espera multiplicar regla de nivel de verdadero o falso.";
$text['description-tier_rule_wait_multiply_level']['fr-ca'] = "Définir la multiplication du temps d'attente par niveau à oui ou non.";
$text['description-tier_rule_wait_multiply_level']['fr-fr'] = "Définir la multiplication du temps d'attente par niveau à oui ou non.";
$text['description-tier_rule_wait_multiply_level']['he-il'] = "הגדר את רמת ההמתנה של כלל השכבה ל-true או false.";
$text['description-tier_rule_wait_multiply_level']['it-it'] = "Imposta a vero o falso il tempo attesa moltiplica livello come regola tier.";
$text['description-tier_rule_wait_multiply_level']['ka-ge'] = "აირჩიეთ გამიყენება თუ არა მოლოდინის მამრავლის წესი დონისთვის.";
$text['description-tier_rule_wait_multiply_level']['nl-nl'] = "Kies vergelijkingsregel vemenigvuldiging aan of uit ";
$text['description-tier_rule_wait_multiply_level']['pl-pl'] = "Ustaw regułę poziomów – czas oczekiwania w wielu poziomach (TAK lub NIE)";
$text['description-tier_rule_wait_multiply_level']['pt-br'] = "Defina a regra de nível de espera multiplicado pelo nível.";
$text['description-tier_rule_wait_multiply_level']['pt-pt'] = "Defina a Regra de nível de espera multiplicado pelo nível.";
$text['description-tier_rule_wait_multiply_level']['ro-ro'] = "Setați regula nivelului de așteptare la nivel de multiplicare la adevărat sau fals.";
$text['description-tier_rule_wait_multiply_level']['ru-ru'] = "Выберите, применять ли правило множителя ожидания для компетенции";
$text['description-tier_rule_wait_multiply_level']['sv-se'] = "Välj om 'Nivåregel väntetid' multiply nivå ska vara sann eller ej.";
$text['description-tier_rule_wait_multiply_level']['uk-ua'] = "Встановіть для рівня очікування рівня множення правила рівня на true або false.";
$text['description-tier_rule_wait_multiply_level']['zh-cn'] = "将层规则等待倍增级别设置为 true 或 false。";
$text['description-tier_rule_wait_multiply_level']['ja-jp'] = "層ルールの待機乗算レベルを true または false に設定します。";
$text['description-tier_rule_wait_multiply_level']['ko-kr'] = "계층 규칙 대기 배수 수준을 true 또는 false로 설정합니다.";

$text['description-tier_rule_no_agent_no_wait']['en-us'] = "Enter the tier rule no agent no wait.";
$text['description-tier_rule_no_agent_no_wait']['en-gb'] = "Enter the tier rule no agent no wait.";
$text['description-tier_rule_no_agent_no_wait']['ar-eg'] = "أدخل قاعدة الطبقة لا يوجد وكيل لا ينتظر.";
$text['description-tier_rule_no_agent_no_wait']['de-at'] = "Geben Sie die Ebenen Regel kein Agent keine Wartezeit ein.";
$text['description-tier_rule_no_agent_no_wait']['de-ch'] = "Geben Sie die Ebenen Regel kein Agent keine Wartezeit ein.";
$text['description-tier_rule_no_agent_no_wait']['de-de'] = "Geben Sie die Ebenen Regel kein Agent keine Wartezeit ein.";
$text['description-tier_rule_no_agent_no_wait']['el-gr'] = "Εισαγάγετε τον κανόνα επιπέδου χωρίς πράκτορα χωρίς αναμονή.";
$text['description-tier_rule_no_agent_no_wait']['es-cl'] = "Introduzca la regla de nivel sin agente sin espera.";
$text['description-tier_rule_no_agent_no_wait']['es-mx'] = "Introduzca la regla de nivel sin agente sin espera.";
$text['description-tier_rule_no_agent_no_wait']['fr-ca'] = "Entrer la règle du niveau pas d'agent, pas d'attente.";
$text['description-tier_rule_no_agent_no_wait']['fr-fr'] = "Entrer la règle du niveau pas d'agent, pas d'attente.";
$text['description-tier_rule_no_agent_no_wait']['he-il'] = "הזן את כלל השכבה ללא סוכן לא לחכות.";
$text['description-tier_rule_no_agent_no_wait']['it-it'] = "Inserire come regola tier no agente no attesa.";
$text['description-tier_rule_no_agent_no_wait']['ka-ge'] = "შეიყვანეთ დონის წესი: არაა ოპერატორი, არაა მოლოდინი.";
$text['description-tier_rule_no_agent_no_wait']['nl-nl'] = "Voer vergelijkingsregel geen agent niet wachten in.";
$text['description-tier_rule_no_agent_no_wait']['pl-pl'] = "Ustaw regułę poziomów – brak czasu oczekiwania w przypadku braku operatora.";
$text['description-tier_rule_no_agent_no_wait']['pt-br'] = "Insira a regra sem agente na espera.";
$text['description-tier_rule_no_agent_no_wait']['pt-pt'] = "Introduza a regra sem agente sem espera.";
$text['description-tier_rule_no_agent_no_wait']['ro-ro'] = "Introduceți regula nivelului fără agent nu așteptați.";
$text['description-tier_rule_no_agent_no_wait']['ru-ru'] = "Введите правило для компетенции: нет оператора, нет ожидания";
$text['description-tier_rule_no_agent_no_wait']['sv-se'] = "Välj kunskaps-regel Ingen Agent Vänta Ej.";
$text['description-tier_rule_no_agent_no_wait']['uk-ua'] = "Введіть правило рівня без агента без очікування.";
$text['description-tier_rule_no_agent_no_wait']['zh-cn'] = "输入层级规则，无需代理，无需等待。";
$text['description-tier_rule_no_agent_no_wait']['ja-jp'] = "ティア ルール no agent no wait を入力します。";
$text['description-tier_rule_no_agent_no_wait']['ko-kr'] = "계층 규칙 no agent no wait를 입력합니다.";

$text['description-tier_position']['en-us'] = "Select the tier position.";
$text['description-tier_position']['en-gb'] = "Select the tier position.";
$text['description-tier_position']['ar-eg'] = "حدد موضع الطبقة.";
$text['description-tier_position']['de-at'] = "Wählen Sie die Ebenen Position.";
$text['description-tier_position']['de-ch'] = "Wählen Sie die Ebenen Position.";
$text['description-tier_position']['de-de'] = "Wählen Sie die Ebenen Position.";
$text['description-tier_position']['el-gr'] = "Επιλέξτε τη θέση της βαθμίδας.";
$text['description-tier_position']['es-cl'] = "Seleccione el nivel de posición.";
$text['description-tier_position']['es-mx'] = "Seleccione el nivel de posición.";
$text['description-tier_position']['fr-ca'] = "Choisir la position du niveau.";
$text['description-tier_position']['fr-fr'] = "Choisir la position du niveau.";
$text['description-tier_position']['he-il'] = "בחר את מיקום השכבה.";
$text['description-tier_position']['it-it'] = "Seleziona la posizione del tier.";
$text['description-tier_position']['ka-ge'] = "აირჩიეთ დონის მდებარეობა.";
$text['description-tier_position']['nl-nl'] = "Kies vergelijkingsregel positie";
$text['description-tier_position']['pl-pl'] = "Wpisz pozycję poziomu";
$text['description-tier_position']['pt-br'] = "Selecione o nível da posição.";
$text['description-tier_position']['pt-pt'] = "Seleccione a posição no nível.";
$text['description-tier_position']['ro-ro'] = "Selectați poziția nivelului.";
$text['description-tier_position']['ru-ru'] = "Выберите позицию компетенции.";
$text['description-tier_position']['sv-se'] = "Välj Nivåposition.";
$text['description-tier_position']['uk-ua'] = "Виберіть позицію рівня.";
$text['description-tier_position']['zh-cn'] = "选择等级位置。";
$text['description-tier_position']['ja-jp'] = "階層の位置を選択します。";
$text['description-tier_position']['ko-kr'] = "계층 위치를 선택합니다.";

$text['description-tier_level']['en-us'] = "Select the tier level.";
$text['description-tier_level']['en-gb'] = "Select the tier level.";
$text['description-tier_level']['ar-eg'] = "حدد مستوى الطبقة.";
$text['description-tier_level']['de-at'] = "Wählen Sie das Ebenen-Niveau.";
$text['description-tier_level']['de-ch'] = "Wählen Sie das Ebenen-Niveau.";
$text['description-tier_level']['de-de'] = "Wählen Sie das Ebenen-Niveau.";
$text['description-tier_level']['el-gr'] = "Επιλέξτε το επίπεδο βαθμίδας.";
$text['description-tier_level']['es-cl'] = "Seleccione el nivel de llamada.";
$text['description-tier_level']['es-mx'] = "Seleccione el nivel de llamada.";
$text['description-tier_level']['fr-ca'] = "Choisir le niveau de l'appel.";
$text['description-tier_level']['fr-fr'] = "Choisir le niveau de l'appel.";
$text['description-tier_level']['he-il'] = "בחר את רמת השכבה.";
$text['description-tier_level']['it-it'] = "Seleziona il livello del tier.";
$text['description-tier_level']['ka-ge'] = "აირჩიეთ დონის დონე";
$text['description-tier_level']['nl-nl'] = "Kies vergelijkingsregel niveau";
$text['description-tier_level']['pl-pl'] = "Wybierz rodzaj poziomu";
$text['description-tier_level']['pt-br'] = "Selecione o nível da camada.";
$text['description-tier_level']['pt-pt'] = "Seleccione o nível da camada.";
$text['description-tier_level']['ro-ro'] = "Selectați nivelul de nivel.";
$text['description-tier_level']['ru-ru'] = "Выберите уровень компетенции";
$text['description-tier_level']['sv-se'] = "Välj Nivåregel";
$text['description-tier_level']['uk-ua'] = "Виберіть рівень рівня.";
$text['description-tier_level']['zh-cn'] = "选择等级。";
$text['description-tier_level']['ja-jp'] = "階層レベルを選択します。";
$text['description-tier_level']['ko-kr'] = "계층 수준을 선택합니다.";

$text['description-strategy']['en-us'] = "Select the queue ring strategy.";
$text['description-strategy']['en-gb'] = "Select the queue ring strategy.";
$text['description-strategy']['ar-eg'] = "حدد استراتيجية حلقة قائمة الانتظار.";
$text['description-strategy']['de-at'] = "Wählen Sie eine Rufstrategie für die Warteschlange.";
$text['description-strategy']['de-ch'] = "Wählen Sie eine Rufstrategie für die Warteschlange.";
$text['description-strategy']['de-de'] = "Wählen Sie eine Rufstrategie für die Warteschlange.";
$text['description-strategy']['el-gr'] = "Επιλέξτε τη στρατηγική κουδουνίσματος ουράς.";
$text['description-strategy']['es-cl'] = "Seleccione la estratégia de cola anillada.";
$text['description-strategy']['es-mx'] = "Seleccione la estratégia de cola anillada.";
$text['description-strategy']['fr-ca'] = "Sélection de la stratégie de sonnerie";
$text['description-strategy']['fr-fr'] = "Sélection de la stratégie de sonnerie";
$text['description-strategy']['he-il'] = "בחר את אסטרטגיית צלצול התור.";
$text['description-strategy']['it-it'] = "Seleziona la strategia di squillo della coda.";
$text['description-strategy']['ka-ge'] = "აირჩიეთ წრიული დარეკვის სტრატეგია.";
$text['description-strategy']['nl-nl'] = "Kies wachtrij bel stategie";
$text['description-strategy']['pl-pl'] = "Wybierz strategię";
$text['description-strategy']['pt-br'] = "Selecione a estratégia da fila";
$text['description-strategy']['pt-pt'] = "Seleccione a estratégia da fila.";
$text['description-strategy']['ro-ro'] = "Selectați strategia de apel pentru coadă.";
$text['description-strategy']['ru-ru'] = "Выберите стратегию обзвона очереди";
$text['description-strategy']['sv-se'] = "Välj strategi för ringflöde i kön.";
$text['description-strategy']['uk-ua'] = "Виберіть стратегію кільця черги.";
$text['description-strategy']['zh-cn'] = "选择队列环策略。";
$text['description-strategy']['ja-jp'] = "キュー リング戦略を選択します。";
$text['description-strategy']['ko-kr'] = "대기열 링 전략을 선택합니다.";

$text['description-status']['en-us'] = "Select the default agent status. Recommend leaving the status empty as it will keep the last known status after the service is restarted.";
$text['description-status']['en-gb'] = "Select the default agent status. Recommend leaving the status empty as it will keep the last known status after the service is restarted.";
$text['description-status']['ar-eg'] = "حدد حالة الوكيل الافتراضية. نوصي بترك الحالة فارغة لأنها ستحتفظ بآخر حالة معروفة بعد إعادة تشغيل الخدمة.";
$text['description-status']['de-at'] = "Wählen Sie den Standard-Agentenstatus aus. Wir empfehlen, den Status leer zu lassen, da nach dem Neustart des Dienstes der letzte bekannte Status beibehalten wird.";
$text['description-status']['de-ch'] = "Wählen Sie den Standard-Agentenstatus aus. Wir empfehlen, den Status leer zu lassen, da nach dem Neustart des Dienstes der letzte bekannte Status beibehalten wird.";
$text['description-status']['de-de'] = "Wählen Sie den Standard-Agentenstatus aus. Wir empfehlen, den Status leer zu lassen, da nach dem Neustart des Dienstes der letzte bekannte Status beibehalten wird.";
$text['description-status']['el-gr'] = "Επιλέξτε την προεπιλεγμένη κατάσταση πράκτορα. Προτείνετε να αφήσετε την κατάσταση κενή, καθώς θα διατηρήσει την τελευταία γνωστή κατάσταση μετά την επανεκκίνηση της υπηρεσίας.";
$text['description-status']['es-cl'] = "Seleccione el estado del agente predeterminado. Se recomienda dejar el estado vacío, ya que mantendrá el último estado conocido después de reiniciar el servicio.";
$text['description-status']['es-mx'] = "Seleccione el estado del agente predeterminado. Se recomienda dejar el estado vacío, ya que mantendrá el último estado conocido después de reiniciar el servicio.";
$text['description-status']['fr-ca'] = "Sélectionnez le statut de l'agent par défaut. Il est recommandé de laisser le statut vide car il conservera le dernier statut connu après le redémarrage du service.";
$text['description-status']['fr-fr'] = "Sélectionnez le statut de l'agent par défaut. Il est recommandé de laisser le statut vide car il conservera le dernier statut connu après le redémarrage du service.";
$text['description-status']['he-il'] = "בחר את סטטוס הסוכן המוגדר כברירת מחדל. ממליץ להשאיר את הסטטוס ריק מכיוון שהוא ישמור על הסטטוס הידוע האחרון לאחר הפעלת השירות מחדש.";
$text['description-status']['it-it'] = "Seleziona lo stato predefinito dell'agente. Si consiglia di lasciare lo stato vuoto poiché manterrà l'ultimo stato noto dopo il riavvio del servizio.";
$text['description-status']['ka-ge'] = "აირჩიეთ ნაგულისხმევი ოპერატორის სტატუსი. რეკომენდებულია, სტატუსი ცარიელი დატოვოთ, რადგან ის ბოლო სტატუსს შეინახავს, როცა სერვისს გადატვირთავთ.";
$text['description-status']['nl-nl'] = "Selecteer de standaardagentstatus. Wij raden u aan de status leeg te laten, omdat de laatst bekende status behouden blijft nadat de service opnieuw is opgestart.";
$text['description-status']['pl-pl'] = "Wybierz domyślny status agenta. Zalecamy pozostawienie pustego statusu, ponieważ po ponownym uruchomieniu usługi zachowany zostanie ostatni znany status.";
$text['description-status']['pt-br'] = "Selecione o status do agente padrão. Recomendamos deixar o status vazio, pois isso manterá o último status conhecido após a reinicialização do serviço.";
$text['description-status']['pt-pt'] = "Selecione o status do agente padrão. Recomendamos deixar o status vazio, pois isso manterá o último status conhecido após a reinicialização do serviço.";
$text['description-status']['ro-ro'] = "Selectați starea implicită a agentului. Vă recomandăm să lăsați starea goală, deoarece va păstra ultima stare cunoscută după repornirea serviciului.";
$text['description-status']['ru-ru'] = "Выберите статус агента по умолчанию. Рекомендуется оставить статус пустым, поскольку после перезапуска службы он сохранит последний известный статус.";
$text['description-status']['sv-se'] = "Välj standardagentstatus. Rekommenderar att lämna statusen tom eftersom den kommer att behålla den senast kända statusen efter att tjänsten har startat om.";
$text['description-status']['uk-ua'] = "Виберіть статус агента за замовчуванням. Рекомендуємо залишити статус пустим, оскільки після перезапуску служби збережеться останній відомий статус.";
$text['description-status']['zh-cn'] = "选择默认代理状态。 建议将状态保留为空，因为它将在服务重新启动后保留最后的已知状态。";
$text['description-status']['ja-jp'] = "デフォルトのエージェントステータスを選択します。 サービスの再起動後も最後の既知のステータスが保持されるため、ステータスを空のままにすることをお勧めします。";
$text['description-status']['ko-kr'] = "기본 에이전트 상태를 선택합니다. 서비스가 다시 시작된 후 마지막으로 알려진 상태가 유지되므로 상태를 비워 두는 것이 좋습니다.";

$text['description-reject_delay_time']['en-us'] = "If the agent presses the reject button on their phone, wait this defined time amount in seconds.";
$text['description-reject_delay_time']['en-gb'] = "If the agent presses the reject button on their phone, wait this defined time amount in seconds.";
$text['description-reject_delay_time']['ar-eg'] = "إذا ضغط الوكيل على زر الرفض على هاتفه، فانتظر هذه المدة الزمنية المحددة بالثواني.";
$text['description-reject_delay_time']['de-at'] = "Wenn der Agent die Ablehnen-Taste auf seinem Telefon drückt, wird die festgelegte Zeitspanne in Sekunden abgewartet.";
$text['description-reject_delay_time']['de-ch'] = "Wenn der Agent die Ablehnen-Taste auf seinem Telefon drückt, wird die festgelegte Zeitspanne in Sekunden abgewartet.";
$text['description-reject_delay_time']['de-de'] = "Wenn der Agent die Ablehnen-Taste auf seinem Telefon drückt, wird die festgelegte Zeitspanne in Sekunden abgewartet.";
$text['description-reject_delay_time']['el-gr'] = "Εάν ο πράκτορας πατήσει το κουμπί απόρριψης στο τηλέφωνό του, περιμένετε αυτό το καθορισμένο χρονικό διάστημα σε δευτερόλεπτα.";
$text['description-reject_delay_time']['es-cl'] = "Si el agente presiona el botón de rechazar en su teléfono, espere este tiempo definido en segundos.";
$text['description-reject_delay_time']['es-mx'] = "Si el agente presiona el botón de rechazar en su teléfono, espere este tiempo definido en segundos.";
$text['description-reject_delay_time']['fr-ca'] = "Si l'agent appuie sur le bouton de rejet de son téléphone, attendez ce délai défini en secondes.";
$text['description-reject_delay_time']['fr-fr'] = "Si l'agent appuie sur le bouton de rejet de son téléphone, attendez ce délai défini en secondes.";
$text['description-reject_delay_time']['he-il'] = "אם הסוכן לוחץ על כפתור הדחייה בטלפון שלו, המתן את כמות הזמן המוגדרת בשניות.";
$text['description-reject_delay_time']['it-it'] = "Se l'agente preme il pulsante di rifiuto sul telefono, attende il periodo di tempo definito in secondi.";
$text['description-reject_delay_time']['ka-ge'] = "თუ ოპერატორი დააჭერს უარყოფის ღილაკს, მოიცადე მითითებული დრო წამებში.";
$text['description-reject_delay_time']['nl-nl'] = "Als de agent op de afwijsknop op zijn telefoon drukt, wacht dan deze gedefinieerde tijd in seconden.";
$text['description-reject_delay_time']['pl-pl'] = "Jeśli agent naciśnie przycisk odrzucenia na swoim telefonie, poczekaj określony czas w sekundach.";
$text['description-reject_delay_time']['pt-br'] = "Se o agente pressionar o botão de rejeição em seu telefone, aguarde o tempo definido em segundos.";
$text['description-reject_delay_time']['pt-pt'] = "Se o agente pressionar o botão de rejeição em seu telefone, aguarde o tempo definido em segundos.";
$text['description-reject_delay_time']['ro-ro'] = "Dacă agentul apasă butonul de respingere de pe telefonul său, așteptați acest interval de timp definit în secunde.";
$text['description-reject_delay_time']['ru-ru'] = "Если агент нажимает кнопку отклонения на своем телефоне, подождите определенное время в секундах.";
$text['description-reject_delay_time']['sv-se'] = "Om agenten trycker på avvisningsknappen på sin telefon, vänta den här definierade tidsperioden i sekunder.";
$text['description-reject_delay_time']['uk-ua'] = "Якщо агент натисне кнопку відхилення на своєму телефоні, зачекайте цей визначений час у секундах.";
$text['description-reject_delay_time']['zh-cn'] = "如果客服人员按下电话上的拒绝按钮，请等待指定的时间（以秒为单位）。";
$text['description-reject_delay_time']['ja-jp'] = "エージェントが電話の拒否ボタンを押した場合、この定義された時間 (秒単位) が待機します。";
$text['description-reject_delay_time']['ko-kr'] = "상담원이 전화기의 거부 버튼을 누르면 정의된 시간(초)을 기다립니다.";

$text['description-record_template']['en-us'] = "Save the recording.";
$text['description-record_template']['en-gb'] = "Save the recording.";
$text['description-record_template']['ar-eg'] = "احفظ التسجيل.";
$text['description-record_template']['de-at'] = "Aufnahme speichern.";
$text['description-record_template']['de-ch'] = "Aufnahme speichern.";
$text['description-record_template']['de-de'] = "Aufnahme speichern.";
$text['description-record_template']['el-gr'] = "Αποθηκεύστε την εγγραφή.";
$text['description-record_template']['es-cl'] = "Guardar la grabación.";
$text['description-record_template']['es-mx'] = "Guardar la grabación.";
$text['description-record_template']['fr-ca'] = "Sauvegarder l'enregistrement.";
$text['description-record_template']['fr-fr'] = "Sauvegarder l'enregistrement.";
$text['description-record_template']['he-il'] = "שמור את ההקלטה.";
$text['description-record_template']['it-it'] = "Salva registrazione.";
$text['description-record_template']['ka-ge'] = "ჩანაწერის შენახვა.";
$text['description-record_template']['nl-nl'] = "Sla de opname op";
$text['description-record_template']['pl-pl'] = "Zachowaj nagranie";
$text['description-record_template']['pt-br'] = "Salva a gravação.";
$text['description-record_template']['pt-pt'] = "Salve a gravação.";
$text['description-record_template']['ro-ro'] = "Salvați înregistrarea.";
$text['description-record_template']['ru-ru'] = "Сохранить запись.";
$text['description-record_template']['sv-se'] = "Spara inspelningen.";
$text['description-record_template']['uk-ua'] = "Збережіть запис.";
$text['description-record_template']['zh-cn'] = "保存录音。";
$text['description-record_template']['ja-jp'] = "記録を保存します。";
$text['description-record_template']['ko-kr'] = "녹음을 저장합니다.";

$text['description-queue_name']['en-us'] = "Enter the queue name.";
$text['description-queue_name']['en-gb'] = "Enter the queue name.";
$text['description-queue_name']['ar-eg'] = "أدخل اسم قائمة الانتظار.";
$text['description-queue_name']['de-at'] = "Geben Sie den Namen der Warteschlange ein.";
$text['description-queue_name']['de-ch'] = "Geben Sie den Namen der Warteschlange ein.";
$text['description-queue_name']['de-de'] = "Geben Sie den Namen der Warteschlange ein.";
$text['description-queue_name']['el-gr'] = "Εισαγάγετε το όνομα της ουράς.";
$text['description-queue_name']['es-cl'] = "Introduzca el Nombre de Cola.";
$text['description-queue_name']['es-mx'] = "Introduzca el Nombre de Cola.";
$text['description-queue_name']['fr-ca'] = "Entrer le nom de la queue";
$text['description-queue_name']['fr-fr'] = "Entrer le nom de la queue";
$text['description-queue_name']['he-il'] = "הזן את שם התור.";
$text['description-queue_name']['it-it'] = "Inserire il nome della coda.";
$text['description-queue_name']['ka-ge'] = "შეიყვანეთ რიგის სახელი.";
$text['description-queue_name']['nl-nl'] = "Voer de wachtrijnaam in.";
$text['description-queue_name']['pl-pl'] = "Wpisz nazwę kolejki";
$text['description-queue_name']['pt-br'] = "Insira o nome da fila.";
$text['description-queue_name']['pt-pt'] = "Introduza o nome da fila.";
$text['description-queue_name']['ro-ro'] = "Introduceți numele cozii.";
$text['description-queue_name']['ru-ru'] = "Введите имя очереди";
$text['description-queue_name']['sv-se'] = "Ange kö namn.";
$text['description-queue_name']['uk-ua'] = "Введіть назву черги.";
$text['description-queue_name']['zh-cn'] = "输入队列名称。";
$text['description-queue_name']['ja-jp'] = "キュー名を入力します。";
$text['description-queue_name']['ko-kr'] = "대기열 이름을 입력합니다.";

$text['description-options']['en-us'] = "Select the queue name.";
$text['description-options']['en-gb'] = "Select the queue name.";
$text['description-options']['ar-eg'] = "حدد اسم قائمة الانتظار.";
$text['description-options']['de-at'] = "Wählen Sie den Namen der Warteschlange.";
$text['description-options']['de-ch'] = "Wählen Sie den Namen der Warteschlange.";
$text['description-options']['de-de'] = "Wählen Sie den Namen der Warteschlange.";
$text['description-options']['el-gr'] = "Επιλέξτε το όνομα της ουράς.";
$text['description-options']['es-cl'] = "Seleccione el nombre de cola.";
$text['description-options']['es-mx'] = "Seleccione el nombre de cola.";
$text['description-options']['fr-ca'] = "Choisir le nom de la queue.";
$text['description-options']['fr-fr'] = "Choisir le nom de la queue.";
$text['description-options']['he-il'] = "בחר את שם התור.";
$text['description-options']['it-it'] = "Selezionare il nome della coda.";
$text['description-options']['ka-ge'] = "აირჩიეთ რიგის სახელი.";
$text['description-options']['nl-nl'] = "Kies wachtrijnaam";
$text['description-options']['pl-pl'] = "Zdefiniuj opcje dzwoniącego w menu IVR";
$text['description-options']['pt-br'] = "Selecione o nome da fila.";
$text['description-options']['pt-pt'] = "Seleccione o nome da fila.";
$text['description-options']['ro-ro'] = "Selectați numele cozii.";
$text['description-options']['ru-ru'] = "Выберите имя очереди.";
$text['description-options']['sv-se'] = "Välj kö namn.";
$text['description-options']['uk-ua'] = "Виберіть назву черги.";
$text['description-options']['zh-cn'] = "选择队列名称。";
$text['description-options']['ja-jp'] = "キュー名を選択します。";
$text['description-options']['ko-kr'] = "대기열 이름을 선택합니다.";

$text['description-no_answer_delay_time']['en-us'] = "Enter the agent no answer delay time in seconds. How long the system will wait before reattempting a call to an agent who has not answered.";
$text['description-no_answer_delay_time']['en-gb'] = "Enter the agent no answer delay time in seconds. How long the system will wait before reattempting a call to an agent who has not answered.";
$text['description-no_answer_delay_time']['ar-eg'] = "أدخل الوكيل بدون وقت تأخير للإجابة بالثواني. كم من الوقت سينتظر النظام قبل إعادة محاولة الاتصال بالموظف الذي لم يرد.";
$text['description-no_answer_delay_time']['de-at'] = "Geben Sie die Verzögerungszeit bei Nichtantwort des Agenten in Sekunden ein. Wie lange wartet das System, bevor es erneut versucht, einen Agenten anzurufen, der nicht geantwortet hat?";
$text['description-no_answer_delay_time']['de-ch'] = "Geben Sie die Verzögerungszeit bei Nichtantwort des Agenten in Sekunden ein. Wie lange wartet das System, bevor es erneut versucht, einen Agenten anzurufen, der nicht geantwortet hat?";
$text['description-no_answer_delay_time']['de-de'] = "Geben Sie die Verzögerungszeit bei Nichtantwort des Agenten in Sekunden ein. Wie lange wartet das System, bevor es erneut versucht, einen Agenten anzurufen, der nicht geantwortet hat?";
$text['description-no_answer_delay_time']['el-gr'] = "Εισαγάγετε τον χρόνο καθυστέρησης του πράκτορα χωρίς απάντηση σε δευτερόλεπτα. Πόσο καιρό θα περιμένει το σύστημα πριν επιχειρήσει ξανά μια κλήση σε έναν πράκτορα που δεν έχει απαντήσει.";
$text['description-no_answer_delay_time']['es-cl'] = "Ingrese el tiempo de demora sin respuesta del agente en segundos. Cuánto tiempo esperará el sistema antes de volver a intentar llamar a un agente que no ha respondido.";
$text['description-no_answer_delay_time']['es-mx'] = "Ingrese el tiempo de demora sin respuesta del agente en segundos. Cuánto tiempo esperará el sistema antes de volver a intentar llamar a un agente que no ha respondido.";
$text['description-no_answer_delay_time']['fr-ca'] = "Entrez le délai de non-réponse de l'agent en secondes. Combien de temps le système attendra avant de tenter à nouveau d'appeler un agent qui n'a pas répondu.";
$text['description-no_answer_delay_time']['fr-fr'] = "Entrez le délai de non-réponse de l'agent en secondes. Combien de temps le système attendra avant de tenter à nouveau d'appeler un agent qui n'a pas répondu.";
$text['description-no_answer_delay_time']['he-il'] = "הזן את זמן עיכוב ללא מענה לסוכן בשניות. כמה זמן המערכת תמתין לפני שתנסה שוב להתקשר לסוכן שלא ענה.";
$text['description-no_answer_delay_time']['it-it'] = "Immettere il tempo di ritardo per nessuna risposta dell'agente in secondi. Quanto tempo attenderà il sistema prima di ritentare una chiamata a un agente che non ha risposto.";
$text['description-no_answer_delay_time']['ka-ge'] = "შეიყვანეთ დრო, რომელიც უნდა გავიდეს აგენტისთვის, როცა ის არ პასუხობს, წამებში. რამდენ ხანს მოიცდის სისტემა, სანამ იმ ოპერატორს გამოიძახებს თავიდან, ვინც არ უპასუხა.";
$text['description-no_answer_delay_time']['nl-nl'] = "Voer de vertragingstijd bij geen antwoord van de agent in seconden in. Hoe lang het systeem zal wachten voordat er opnieuw wordt geprobeerd een agent te bellen die niet heeft opgenomen.";
$text['description-no_answer_delay_time']['pl-pl'] = "Wprowadź czas opóźnienia odpowiedzi agenta w sekundach. Jak długo system będzie czekać przed ponowną próbą nawiązania połączenia z agentem, który nie odebrał.";
$text['description-no_answer_delay_time']['pt-br'] = "Insira o tempo de atraso sem resposta do agente em segundos. Quanto tempo o sistema esperará antes de tentar novamente uma chamada para um agente que não atendeu.";
$text['description-no_answer_delay_time']['pt-pt'] = "Insira o tempo de atraso sem resposta do agente em segundos. Quanto tempo o sistema esperará antes de tentar novamente uma chamada para um agente que não atendeu.";
$text['description-no_answer_delay_time']['ro-ro'] = "Introduceți timpul de întârziere fără răspuns al agentului în secunde. Cât timp va aștepta sistemul înainte de a reîncerca un apel către un agent care nu a răspuns.";
$text['description-no_answer_delay_time']['ru-ru'] = "Введите время задержки агента при отсутствии ответа в секундах. Как долго система будет ждать, прежде чем повторить попытку вызова не ответившего агента.";
$text['description-no_answer_delay_time']['sv-se'] = "Ange agenten inget svar fördröjningstid i sekunder. Hur länge systemet kommer att vänta innan det återförsöker ett samtal till en agent som inte har svarat.";
$text['description-no_answer_delay_time']['uk-ua'] = "Введіть час затримки відсутності відповіді агента в секундах. Скільки часу система чекатиме перед повторною спробою виклику агента, який не відповів.";
$text['description-no_answer_delay_time']['zh-cn'] = "输入客服人员无应答延迟时间（以秒为单位）。 系统在重新尝试呼叫尚未应答的座席之前将等待多长时间。";
$text['description-no_answer_delay_time']['ja-jp'] = "エージェントの無応答遅延時間を秒単位で入力します。 応答しなかったエージェントへの通話を再試行するまでにシステムが待機する時間。";
$text['description-no_answer_delay_time']['ko-kr'] = "상담원 무응답 지연 시간을 초 단위로 입력하세요. 응답하지 않은 상담원에게 전화를 다시 시도하기 전에 시스템이 기다리는 시간입니다.";

$text['description-music_on_hold']['en-us'] = "Select the desired hold music.";
$text['description-music_on_hold']['en-gb'] = "Select the desired hold music.";
$text['description-music_on_hold']['ar-eg'] = "حدد الموسيقى المعلقة المطلوبة.";
$text['description-music_on_hold']['de-at'] = "Wählen Sie die gewünschte Wartemusik.";
$text['description-music_on_hold']['de-ch'] = "Wählen Sie die gewünschte Wartemusik.";
$text['description-music_on_hold']['de-de'] = "Wählen Sie die gewünschte Wartemusik.";
$text['description-music_on_hold']['el-gr'] = "Επιλέξτε την επιθυμητή μουσική αναμονής.";
$text['description-music_on_hold']['es-cl'] = "Seleccione una música de espera.";
$text['description-music_on_hold']['es-mx'] = "Seleccione una música de espera.";
$text['description-music_on_hold']['fr-ca'] = "Sélection de la musique d'attente.";
$text['description-music_on_hold']['fr-fr'] = "Sélection de la musique d'attente.";
$text['description-music_on_hold']['he-il'] = "בחר את מוזיקת ההחזקה הרצויה.";
$text['description-music_on_hold']['it-it'] = "Selezionare la musica di attesa desiderata.";
$text['description-music_on_hold']['ka-ge'] = "აირჩიეთ სასურველი დაყოვნების მუსიკა.";
$text['description-music_on_hold']['nl-nl'] = "Kies de gewenste wachtmuziek.";
$text['description-music_on_hold']['pl-pl'] = "Wybierz rodzaj muzyki na czekanie";
$text['description-music_on_hold']['pt-br'] = "Selecione uma música de espera.";
$text['description-music_on_hold']['pt-pt'] = "Seleccione uma música de espera.";
$text['description-music_on_hold']['ro-ro'] = "Selectați muzica de așteptare dorită.";
$text['description-music_on_hold']['ru-ru'] = "Выберите желаемую музыку на удержании";
$text['description-music_on_hold']['sv-se'] = "Välj önskad vänt-musik.";
$text['description-music_on_hold']['uk-ua'] = "Select the desired hold music.";
$text['description-music_on_hold']['zh-cn'] = "选择所需的保持音乐。";
$text['description-music_on_hold']['ja-jp'] = "希望の保留音楽を選択します。";
$text['description-music_on_hold']['ko-kr'] = "원하는 홀드 음악을 선택합니다.";

$text['description-max_wait_time_with_no_agent_time_reached']['en-us'] = "Enter the max wait time with no agent time reached.";
$text['description-max_wait_time_with_no_agent_time_reached']['en-gb'] = "Enter the max wait time with no agent time reached.";
$text['description-max_wait_time_with_no_agent_time_reached']['ar-eg'] = "أدخل الحد الأقصى لوقت الانتظار مع عدم وصول وقت الوكيل.";
$text['description-max_wait_time_with_no_agent_time_reached']['de-at'] = "Geben Sie die maximale Wartezeit in Sekunden an, die ohne Agent gewartet werden soll.";
$text['description-max_wait_time_with_no_agent_time_reached']['de-ch'] = "Geben Sie die maximale Wartezeit in Sekunden an, die ohne Agent gewartet werden soll.";
$text['description-max_wait_time_with_no_agent_time_reached']['de-de'] = "Geben Sie die maximale Wartezeit in Sekunden an, die ohne Agent gewartet werden soll.";
$text['description-max_wait_time_with_no_agent_time_reached']['el-gr'] = "Εισαγάγετε τον μέγιστο χρόνο αναμονής χωρίς να έχει επιτευχθεί χρόνος αντιπροσώπου.";
$text['description-max_wait_time_with_no_agent_time_reached']['es-cl'] = "Introduzca el tiempo máximo de espera sin agente alcanzado.";
$text['description-max_wait_time_with_no_agent_time_reached']['es-mx'] = "Introduzca el tiempo máximo de espera sin agente alcanzado.";
$text['description-max_wait_time_with_no_agent_time_reached']['fr-ca'] = "Entrer le temps d'attente maximal atteint sans agent.";
$text['description-max_wait_time_with_no_agent_time_reached']['fr-fr'] = "Entrer le temps d'attente maximal atteint sans agent.";
$text['description-max_wait_time_with_no_agent_time_reached']['he-il'] = "הזן את זמן ההמתנה המקסימלי ללא זמן סוכן.";
$text['description-max_wait_time_with_no_agent_time_reached']['it-it'] = "Inserire Max Tempo Attesa Raggiungimento Tempo No Agenti.";
$text['description-max_wait_time_with_no_agent_time_reached']['ka-ge'] = "შეიყვანეთ მაქს. მოლოდინის დრო, როცა მიღწეულია ოპერატორის არარსებობის დრო.";
$text['description-max_wait_time_with_no_agent_time_reached']['nl-nl'] = "Voer de maximale wachttijd voor 'geen agent' beschikbaar.";
$text['description-max_wait_time_with_no_agent_time_reached']['pl-pl'] = "Wprowadź maks upłyniety czas oczekiwania bez agenta";
$text['description-max_wait_time_with_no_agent_time_reached']['pt-br'] = "Insira o tempo máximo de espera atingido sem o agente.";
$text['description-max_wait_time_with_no_agent_time_reached']['pt-pt'] = "Introduza o tempo máximo de espera atingido sem agente.";
$text['description-max_wait_time_with_no_agent_time_reached']['ro-ro'] = "Introduceți timpul maxim de așteptare fără timp de agent atins.";
$text['description-max_wait_time_with_no_agent_time_reached']['ru-ru'] = "Введите максимальное время ожидания при достижении времени отсутствия операторов.";
$text['description-max_wait_time_with_no_agent_time_reached']['sv-se'] = "Ange max väntetid när 'Utan Agent Tidsgräns' är nådd. ";
$text['description-max_wait_time_with_no_agent_time_reached']['uk-ua'] = "Введіть максимальний час очікування без досягнення агента.";
$text['description-max_wait_time_with_no_agent_time_reached']['zh-cn'] = "输入未达到代理时间的最长等待时间。";
$text['description-max_wait_time_with_no_agent_time_reached']['ja-jp'] = "エージェント時間に到達しない最大待機時間を入力します。";
$text['description-max_wait_time_with_no_agent_time_reached']['ko-kr'] = "에이전트 시간에 도달하지 않은 최대 대기 시간을 입력하십시오.";

$text['description-max_wait_time_with_no_agent']['en-us'] = "Enter the max wait time with no agent.";
$text['description-max_wait_time_with_no_agent']['en-gb'] = "Enter the max wait time with no agent.";
$text['description-max_wait_time_with_no_agent']['ar-eg'] = "أدخل أقصى وقت انتظار بدون وكيل.";
$text['description-max_wait_time_with_no_agent']['de-at'] = "Geben Sie die maximale Wartezeit ohne Agent an.";
$text['description-max_wait_time_with_no_agent']['de-ch'] = "Geben Sie die maximale Wartezeit ohne Agent an.";
$text['description-max_wait_time_with_no_agent']['de-de'] = "Geben Sie die maximale Wartezeit ohne Agent an.";
$text['description-max_wait_time_with_no_agent']['el-gr'] = "Εισαγάγετε τον μέγιστο χρόνο αναμονής χωρίς αντιπρόσωπο.";
$text['description-max_wait_time_with_no_agent']['es-cl'] = "Introduzca el tiempo máximo de espera sin agente.";
$text['description-max_wait_time_with_no_agent']['es-mx'] = "Introduzca el tiempo máximo de espera sin agente.";
$text['description-max_wait_time_with_no_agent']['fr-ca'] = "Entrer le temps maximal d'attente sans agent.";
$text['description-max_wait_time_with_no_agent']['fr-fr'] = "Entrer le temps max d'attente sans agent.";
$text['description-max_wait_time_with_no_agent']['he-il'] = "הזן את זמן ההמתנה המקסימלי ללא סוכן.";
$text['description-max_wait_time_with_no_agent']['it-it'] = "Inserire max tempo attesa senza agenti.";
$text['description-max_wait_time_with_no_agent']['ka-ge'] = "შეიყვანეთ მაქს მოლოდინის დრო, როცა ოპერატორები არაა.";
$text['description-max_wait_time_with_no_agent']['nl-nl'] = "Voer de maximale wachttijd in voor geen agent.";
$text['description-max_wait_time_with_no_agent']['pl-pl'] = "Wprowadź maks czas oczekiwania bez agenta";
$text['description-max_wait_time_with_no_agent']['pt-br'] = "Insira o tempo máximo de espera sem agente.";
$text['description-max_wait_time_with_no_agent']['pt-pt'] = "Introduza o tempo máximo de espera sem agente.";
$text['description-max_wait_time_with_no_agent']['ro-ro'] = "Introduceți timpul maxim de așteptare fără agent.";
$text['description-max_wait_time_with_no_agent']['ru-ru'] = "Введите максимальное время ожидания при отсутствии операторов.";
$text['description-max_wait_time_with_no_agent']['sv-se'] = "Ange max väntetid utan agent.";
$text['description-max_wait_time_with_no_agent']['uk-ua'] = "Введіть максимальний час очікування без агента.";
$text['description-max_wait_time_with_no_agent']['zh-cn'] = "输入没有代理的最长等待时间。";
$text['description-max_wait_time_with_no_agent']['ja-jp'] = "エージェントなしの最大待機時間を入力します。";
$text['description-max_wait_time_with_no_agent']['ko-kr'] = "상담원이 없을 때 최대 대기 시간을 입력하세요.";

$text['description-max_wait_time']['en-us'] = "Enter the max wait time.";
$text['description-max_wait_time']['en-gb'] = "Enter the max wait time.";
$text['description-max_wait_time']['ar-eg'] = "أدخل أقصى وقت انتظار.";
$text['description-max_wait_time']['de-at'] = "Geben Sie die maximale Wartezeit an.";
$text['description-max_wait_time']['de-ch'] = "Geben Sie die maximale Wartezeit an.";
$text['description-max_wait_time']['de-de'] = "Geben Sie die maximale Wartezeit an.";
$text['description-max_wait_time']['el-gr'] = "Εισαγάγετε τον μέγιστο χρόνο αναμονής.";
$text['description-max_wait_time']['es-cl'] = "Introduzca el tiempo máximo de espera.";
$text['description-max_wait_time']['es-mx'] = "Introduzca el tiempo máximo de espera.";
$text['description-max_wait_time']['fr-ca'] = "Entrer le temps d'attente maximal.";
$text['description-max_wait_time']['fr-fr'] = "Entrer le temps d'attente maximal.";
$text['description-max_wait_time']['he-il'] = "הזן את זמן ההמתנה המקסימלי.";
$text['description-max_wait_time']['it-it'] = "Inserire max tempo di attesa.";
$text['description-max_wait_time']['ka-ge'] = "შეიყვანეთ მაქს. მოლოდინის დრო.";
$text['description-max_wait_time']['nl-nl'] = "Voer de maximale wachttijd in.";
$text['description-max_wait_time']['pl-pl'] = "Wprowadź maks czas oczekiwania";
$text['description-max_wait_time']['pt-br'] = "Insira o tempo máximo de espera.";
$text['description-max_wait_time']['pt-pt'] = "Introduzia o tempo máximo de espera.";
$text['description-max_wait_time']['ro-ro'] = "Introduceți timpul maxim de așteptare.";
$text['description-max_wait_time']['ru-ru'] = "Введите максимальное время ожидания";
$text['description-max_wait_time']['sv-se'] = "Ange max väntetid.";
$text['description-max_wait_time']['uk-ua'] = "Введіть максимальний час очікування.";
$text['description-max_wait_time']['zh-cn'] = "输入最长等待时间。";
$text['description-max_wait_time']['ja-jp'] = "最大待ち時間を入力します。";
$text['description-max_wait_time']['ko-kr'] = "최대 대기 시간을 입력합니다.";

$text['description-max_no_answer']['en-us'] = "If the agent fails to answer calls this number of times, their status is changed to 'On Break' automatically.";
$text['description-max_no_answer']['en-gb'] = "If the agent fails to answer calls this number of times, their status is changed to 'On Break' automatically.";
$text['description-max_no_answer']['ar-eg'] = "إذا فشل الوكيل في الرد على المكالمات هذا العدد من المرات، تتغير حالته إلى (في حالة استراحة) تلقائيًا.";
$text['description-max_no_answer']['de-at'] = "Wenn der Agent Anrufe so oft nicht entgegennimmt, wird sein Status automatisch in (In Pause) geändert.";
$text['description-max_no_answer']['de-ch'] = "Wenn der Agent Anrufe so oft nicht entgegennimmt, wird sein Status automatisch in (In Pause) geändert.";
$text['description-max_no_answer']['de-de'] = "Wenn der Agent Anrufe so oft nicht entgegennimmt, wird sein Status automatisch in (In Pause) geändert.";
$text['description-max_no_answer']['el-gr'] = "Εάν ο πράκτορας αποτύχει να απαντήσει στις κλήσεις αυτές τις φορές, η κατάστασή τους αλλάζει αυτόματα σε (Σε διάλειμμα).";
$text['description-max_no_answer']['es-cl'] = "Si el agente no responde las llamadas esta cantidad de veces, su estado cambia a (En pausa) automáticamente.";
$text['description-max_no_answer']['es-mx'] = "Si el agente no responde las llamadas esta cantidad de veces, su estado cambia a (En pausa) automáticamente.";
$text['description-max_no_answer']['fr-ca'] = "Si l'agent ne répond pas aux appels ce nombre de fois, son statut passe automatiquement à (En pause).";
$text['description-max_no_answer']['fr-fr'] = "Si l'agent ne répond pas aux appels ce nombre de fois, son statut passe automatiquement à (En pause).";
$text['description-max_no_answer']['he-il'] = "אם הסוכן לא יענה לשיחות מספר זה של פעמים, הסטטוס שלהם ישתנה ל- (בהפסקה) באופן אוטומטי.";
$text['description-max_no_answer']['it-it'] = "Se l'agente non risponde alle chiamate per questo numero di volte, il suo stato passa automaticamente a (In pausa).";
$text['description-max_no_answer']['ka-ge'] = "თუ ოპერატორი არ პასუხობს ამდენჯერ, მისი სტატუსი შეიცვლება, როგორც 'გასულია'.";
$text['description-max_no_answer']['nl-nl'] = "Als de agent een oproep dit aantal keren niet beantwoordt, wordt de status automatisch gewijzigd in (In pauze).";
$text['description-max_no_answer']['pl-pl'] = "Jeśli agent nie odbierze tyle razy połączeń, jego status zostanie automatycznie zmieniony na (W przerwie).";
$text['description-max_no_answer']['pt-br'] = "Se o agente não atender chamadas esse número de vezes, seu status será alterado para (Em pausa) automaticamente.";
$text['description-max_no_answer']['pt-pt'] = "Se o agente não atender chamadas esse número de vezes, seu status será alterado para (Em pausa) automaticamente.";
$text['description-max_no_answer']['ro-ro'] = "Dacă agentul nu răspunde la apeluri de acest număr de ori, starea lor se schimbă automat în (În pauză).";
$text['description-max_no_answer']['ru-ru'] = "Если оператор не отвечает на вызовы указанное количество раз, его статус автоматически меняется на (На перерыве).";
$text['description-max_no_answer']['sv-se'] = "Om agenten misslyckas med att svara på samtal så här många gånger ändras deras status automatiskt till (På paus).";
$text['description-max_no_answer']['uk-ua'] = "Якщо агент не відповідає на дзвінки таку кількість разів, його статус автоматично змінюється на (На перерві).";
$text['description-max_no_answer']['zh-cn'] = "如果客服人员未能接听呼叫达到此次数，其状态将自动更改为（中断中）。";
$text['description-max_no_answer']['ja-jp'] = "エージェントがこの回数だけ通話に応答できなかった場合、ステータスは自動的に (休憩中) に変更されます。";
$text['description-max_no_answer']['ko-kr'] = "상담원이 이 횟수만큼 전화에 응답하지 않으면 상태가 자동으로 (휴식 중)으로 변경됩니다.";

$text['description-extension']['en-us'] = "Enter the extension number.";
$text['description-extension']['en-gb'] = "Enter the extension number.";
$text['description-extension']['ar-eg'] = "أدخل الرقم الداخلي.";
$text['description-extension']['de-at'] = "Geben Sie die Nebenstelle an.";
$text['description-extension']['de-ch'] = "Geben Sie die Nebenstelle an.";
$text['description-extension']['de-de'] = "Geben Sie die Nebenstelle an.";
$text['description-extension']['el-gr'] = "Εισαγάγετε τον αριθμό επέκτασης.";
$text['description-extension']['es-cl'] = "Introduzca el número de extensión.";
$text['description-extension']['es-mx'] = "Introduzca el número de extensión.";
$text['description-extension']['fr-ca'] = "Entrer un numéro de poste";
$text['description-extension']['fr-fr'] = "Entrer un numéro de poste";
$text['description-extension']['he-il'] = "הזן את מספר השלוחה.";
$text['description-extension']['it-it'] = "Inserire numero di interno.";
$text['description-extension']['ka-ge'] = "შეიყვანეთ გაფართოების ნომერი.";
$text['description-extension']['nl-nl'] = "Voer toestelnummer in.";
$text['description-extension']['pl-pl'] = "Wprowadź alfanumeryczny numer wewnętrzny. Domyślna konfiguracja pozwala na 2-7 cyfrowe  numery wewnętrzne";
$text['description-extension']['pt-br'] = "Atribua um ramal ao dispositivo";
$text['description-extension']['pt-pt'] = "Introduza o número da extensão.";
$text['description-extension']['ro-ro'] = "Introduceți numărul de extensie.";
$text['description-extension']['ru-ru'] = "Введите внутренний номер";
$text['description-extension']['sv-se'] = "Ange anknytningsnumret.";
$text['description-extension']['uk-ua'] = "Введіть внутрішній номер.";
$text['description-extension']['zh-cn'] = "输入分机号码。";
$text['description-extension']['ja-jp'] = "内線番号を入力します。";
$text['description-extension']['ko-kr'] = "내선번호를 입력하세요.";

$text['description-discard_abandoned_after']['en-us'] = "The number of seconds before the abandoned call is removed from the queue.";
$text['description-discard_abandoned_after']['en-gb'] = "The number of seconds before the abandoned call is removed from the queue.";
$text['description-discard_abandoned_after']['ar-eg'] = "قم بتعيين المهملة بعد ثوانٍ.";
$text['description-discard_abandoned_after']['de-at'] = "Setzen Sie die Zeit in Sekunden, nach der ein Anrufer nicht wieder in die Warteschlange eingereiht wird.";
$text['description-discard_abandoned_after']['de-ch'] = "Setzen Sie die Zeit in Sekunden, nach der ein Anrufer nicht wieder in die Warteschlange eingereiht wird.";
$text['description-discard_abandoned_after']['de-de'] = "Setzen Sie die Zeit in Sekunden, nach der ein Anrufer nicht wieder in die Warteschlange eingereiht wird.";
$text['description-discard_abandoned_after']['el-gr'] = "Ο αριθμός των δευτερολέπτων πριν από την εγκαταλειμμένη κλήση αφαιρείται από την ουρά.";
$text['description-discard_abandoned_after']['es-cl'] = "Defina la cantidad de segundos para el abandono de descarte.";
$text['description-discard_abandoned_after']['es-mx'] = "Defina la cantidad de segundos para el abandono de descarte.";
$text['description-discard_abandoned_after']['fr-ca'] = "Définir le nombre de secondes avant écarter les appels abandonnés.";
$text['description-discard_abandoned_after']['fr-fr'] = "Définir le nombre de secondes avant écarter les appels abandonnés.";
$text['description-discard_abandoned_after']['he-il'] = "הגדר את השלכה נטושה לאחר שניות.";
$text['description-discard_abandoned_after']['it-it'] = "Imposta Scarta chi Abbandona Dopo secondi.";
$text['description-discard_abandoned_after']['ka-ge'] = "წამების რაოდენობა, სანამ მიტოვებული ზარი რიგიდან წაიშლება.";
$text['description-discard_abandoned_after']['nl-nl'] = "Stel afwijzings tijd (seconden) in waarna de oproeper wer in de wachtrij gezet wordt.";
$text['description-discard_abandoned_after']['pl-pl'] = "Ustaw czas po którym opuszczona rozmowa zostanie odrzucona";
$text['description-discard_abandoned_after']['pt-br'] = "Defina o tempo em segundos para descartar após abandonado.";
$text['description-discard_abandoned_after']['pt-pt'] = "Defina a rejeição abandonada segundos depois.";
$text['description-discard_abandoned_after']['ro-ro'] = "Setați aruncarea abandonată după secunde.";
$text['description-discard_abandoned_after']['ru-ru'] = "Введите время отбоя покинутого вызова.";
$text['description-discard_abandoned_after']['sv-se'] = "Ange uteslut övergivet efter sekunder.";
$text['description-discard_abandoned_after']['uk-ua'] = "Встановіть скасування, покинуте через кілька секунд.";
$text['description-discard_abandoned_after']['zh-cn'] = "设置丢弃秒后放弃。";
$text['description-discard_abandoned_after']['ja-jp'] = "秒後に破棄を放棄するように設定します。";
$text['description-discard_abandoned_after']['ko-kr'] = "초 후에 버려진 폐기를 설정합니다.";

$text['description-contact']['en-us'] = "Select the contact number.";
$text['description-contact']['en-gb'] = "Select the contact number.";
$text['description-contact']['ar-eg'] = "حدد رقم الاتصال.";
$text['description-contact']['de-at'] = "Wählen Sie die Kontakt Nummer.";
$text['description-contact']['de-ch'] = "Wählen Sie die Kontakt Nummer.";
$text['description-contact']['de-de'] = "Wählen Sie die Kontakt Nummer.";
$text['description-contact']['el-gr'] = "Επιλέξτε τον αριθμό επικοινωνίας.";
$text['description-contact']['es-cl'] = "Seleccione el número de contacto.";
$text['description-contact']['es-mx'] = "Seleccione el número de contacto.";
$text['description-contact']['fr-ca'] = "Choisir le numéro du contact.";
$text['description-contact']['fr-fr'] = "Choisir le numéro du contact.";
$text['description-contact']['he-il'] = "בחר את מספר איש הקשר.";
$text['description-contact']['it-it'] = "Seleziona il numero di contatto.";
$text['description-contact']['ka-ge'] = "აირჩიეთ კონტაქტის ნომერი.";
$text['description-contact']['nl-nl'] = "Kies kontactnummer";
$text['description-contact']['pl-pl'] = "Wybierz numer";
$text['description-contact']['pt-br'] = "Atribui um contato a esta conta de usuário.";
$text['description-contact']['pt-pt'] = "Seleccione o número de contacto.";
$text['description-contact']['ro-ro'] = "Selectați numărul de contact.";
$text['description-contact']['ru-ru'] = "Выберите номер контакта";
$text['description-contact']['sv-se'] = "Välj kontakt numret.";
$text['description-contact']['uk-ua'] = "Призначити контакт в цей обліковий запис користувача.";
$text['description-contact']['zh-cn'] = "选择联系电话。";
$text['description-contact']['ja-jp'] = "連絡先番号を選択します。";
$text['description-contact']['ko-kr'] = "연락처를 선택하세요.";

$text['description-outbound_caller_id_number-select']['en-us'] = "Select the external (public) caller ID number.";
$text['description-outbound_caller_id_number-select']['en-gb'] = "Select the external (public) caller ID number.";
$text['description-outbound_caller_id_number-select']['ar-eg'] = "حدد رقم معرف المتصل الخارجي (العام).";
$text['description-outbound_caller_id_number-select']['de-at'] = "Wählen Sie die externe Anruferkennung (Nummer).";
$text['description-outbound_caller_id_number-select']['de-ch'] = "Wählen Sie die externe Anruferkennung (Nummer).";
$text['description-outbound_caller_id_number-select']['de-de'] = "Wählen Sie die externe Anruferkennung (Nummer).";
$text['description-outbound_caller_id_number-select']['el-gr'] = "Επιλέξτε τον εξωτερικό (δημόσιο) αριθμό αναγνώρισης καλούντος.";
$text['description-outbound_caller_id_number-select']['es-cl'] = "Seleccione el número de caller ID externo (público).";
$text['description-outbound_caller_id_number-select']['es-mx'] = "Seleccione el número de caller ID externo (público).";
$text['description-outbound_caller_id_number-select']['fr-ca'] = "Choisir le numéro d'appelant affiché pour les appels externes (public).";
$text['description-outbound_caller_id_number-select']['fr-fr'] = "Choisir le numéro d'appelant affiché pour les appels externes (public).";
$text['description-outbound_caller_id_number-select']['he-il'] = "בחר את מספר זיהוי המתקשר החיצוני (הציבורי).";
$text['description-outbound_caller_id_number-select']['it-it'] = "Inserisci l'ID numero chiamante esterno (pubblico).";
$text['description-outbound_caller_id_number-select']['ka-ge'] = "აირჩიეთ გარე (საჯარო) CallerID ნომერი.";
$text['description-outbound_caller_id_number-select']['nl-nl'] = "Kies het externe (openbare) CID nummer";
$text['description-outbound_caller_id_number-select']['pl-pl'] = "Wybierz numer prezentowany w rozmowach wychodzących (na zewnątrz systemu)";
$text['description-outbound_caller_id_number-select']['pt-br'] = "Escolha o número externo (público) do chamador.";
$text['description-outbound_caller_id_number-select']['pt-pt'] = "Escolha o número externo (público) do chamador.";
$text['description-outbound_caller_id_number-select']['ro-ro'] = "Selectați numărul de identificare a apelantului extern (public).";
$text['description-outbound_caller_id_number-select']['ru-ru'] = "Выберите внешний (публичный) caller ID номер.";
$text['description-outbound_caller_id_number-select']['sv-se'] = "Välj det externa (publikt) nummervisningen här.";
$text['description-outbound_caller_id_number-select']['uk-ua'] = "Виберіть зовнішній (публічний) ідентифікаційний номер абонента.";
$text['description-outbound_caller_id_number-select']['zh-cn'] = "选择外部（公共）来电显示号码。";
$text['description-outbound_caller_id_number-select']['ja-jp'] = "外部 (パブリック) 発信者 ID 番号を選択します。";
$text['description-outbound_caller_id_number-select']['ko-kr'] = "외부(공개) 발신자 ID 번호를 선택합니다.";

$text['description-outbound_caller_id_number']['en-us'] = "Enter the external (public) caller ID number here.";
$text['description-outbound_caller_id_number']['en-gb'] = "Enter the external (public) caller ID number here.";
$text['description-outbound_caller_id_number']['ar-eg'] = "أدخل رقم معرف المتصل الخارجي (العام) هنا.";
$text['description-outbound_caller_id_number']['de-at'] = "Geben Sie die externe Anruferkennung (Nummer) hier an.";
$text['description-outbound_caller_id_number']['de-ch'] = "Geben Sie die externe Anruferkennung (Nummer) hier an.";
$text['description-outbound_caller_id_number']['de-de'] = "Geben Sie die externe Anruferkennung (Nummer) hier an.";
$text['description-outbound_caller_id_number']['el-gr'] = "Εισαγάγετε τον εξωτερικό (δημόσιο) αριθμό αναγνώρισης καλούντος εδώ.";
$text['description-outbound_caller_id_number']['es-cl'] = "Ingrese el número de caller ID externo (público) aquí.";
$text['description-outbound_caller_id_number']['es-mx'] = "Ingrese el número de caller ID externo (público) aquí.";
$text['description-outbound_caller_id_number']['fr-ca'] = "Numéro d'appelant affiché pour les appels externes (public).";
$text['description-outbound_caller_id_number']['fr-fr'] = "Numéro d'appelant affiché pour les appels externes (public).";
$text['description-outbound_caller_id_number']['he-il'] = "הזן כאן את מספר המתקשר החיצוני (הציבורי).";
$text['description-outbound_caller_id_number']['it-it'] = "Inserisci l'ID numero chiamante esterno (pubblico).";
$text['description-outbound_caller_id_number']['ka-ge'] = "შეიყვანეთ აქ გარე (საჯარო) CallerID ნომერი.";
$text['description-outbound_caller_id_number']['nl-nl'] = "Voer het externe (openbaar) CID nummer hier in.";
$text['description-outbound_caller_id_number']['pl-pl'] = "Wpisz numer prezentowany w rozmowach wychodzących (na zewnątrz systemu)";
$text['description-outbound_caller_id_number']['pt-br'] = "Escolha o número externo (público) do chamador aqui.";
$text['description-outbound_caller_id_number']['pt-pt'] = "Introduza o número externo (público) do chamador aqui.";
$text['description-outbound_caller_id_number']['ro-ro'] = "Introduceți aici numărul de identificare a apelantului extern (public).";
$text['description-outbound_caller_id_number']['ru-ru'] = "Введите внешний (публичный) caller ID номер.";
$text['description-outbound_caller_id_number']['sv-se'] = "Ange det externa (publikt) nummervisningen här.";
$text['description-outbound_caller_id_number']['uk-ua'] = "Введіть тут зовнішній (публічний) ідентифікаційний номер абонента.";
$text['description-outbound_caller_id_number']['zh-cn'] = "在此处输入外部（公共）来电显示号码。";
$text['description-outbound_caller_id_number']['ja-jp'] = "ここに外部 (パブリック) 発信者 ID 番号を入力します。";
$text['description-outbound_caller_id_number']['ko-kr'] = "여기에 외부(공개) 발신자 ID 번호를 입력합니다.";

$text['description-outbound_caller_id_name-select']['en-us'] = "Select the external (public) caller ID name.";
$text['description-outbound_caller_id_name-select']['en-gb'] = "Select the external (public) caller ID name.";
$text['description-outbound_caller_id_name-select']['ar-eg'] = "حدد اسم معرف المتصل الخارجي (العام).";
$text['description-outbound_caller_id_name-select']['de-at'] = "Wählen Sie die externe Anruferkennung (Name).";
$text['description-outbound_caller_id_name-select']['de-ch'] = "Wählen Sie die externe Anruferkennung (Name).";
$text['description-outbound_caller_id_name-select']['de-de'] = "Wählen Sie die externe Anruferkennung (Name).";
$text['description-outbound_caller_id_name-select']['el-gr'] = "Επιλέξτε το εξωτερικό (δημόσιο) όνομα αναγνώρισης καλούντος.";
$text['description-outbound_caller_id_name-select']['es-cl'] = "Seleccione el nombre de Caller ID externo (público).";
$text['description-outbound_caller_id_name-select']['es-mx'] = "Seleccione el nombre de Caller ID externo (público).";
$text['description-outbound_caller_id_name-select']['fr-ca'] = "Choisir le nom d'appelant affiché pour les appels externes (public).";
$text['description-outbound_caller_id_name-select']['fr-fr'] = "Choisir le nom d'appelant affiché pour les appels externes (public).";
$text['description-outbound_caller_id_name-select']['he-il'] = "בחר את שם המתקשר החיצוני (הציבורי).";
$text['description-outbound_caller_id_name-select']['it-it'] = "Inserire l'ID nome chiamante esterno (pubblico).";
$text['description-outbound_caller_id_name-select']['ka-ge'] = "აირჩიეთ გარე (საჯარო) CallerID სახელი.";
$text['description-outbound_caller_id_name-select']['nl-nl'] = "Kies de externe (openbaar) CID naam";
$text['description-outbound_caller_id_name-select']['pl-pl'] = "Wybierz nazwę prezentowaną w rozmowach wychodzących (na zewnątrz systemu)";
$text['description-outbound_caller_id_name-select']['pt-br'] = "Escolha o nome externo (público) do chamador.";
$text['description-outbound_caller_id_name-select']['pt-pt'] = "Escolha o nome externo (público) do chamador.";
$text['description-outbound_caller_id_name-select']['ro-ro'] = "Selectați numele ID-ului apelantului extern (public).";
$text['description-outbound_caller_id_name-select']['ru-ru'] = "Выберите внешнее (публичное) caller ID Имя.";
$text['description-outbound_caller_id_name-select']['sv-se'] = "Välj det externa (publikt) namnvisningen här.";
$text['description-outbound_caller_id_name-select']['uk-ua'] = "Виберіть ім’я зовнішнього (загальнодоступного) ідентифікатора абонента.";
$text['description-outbound_caller_id_name-select']['zh-cn'] = "选择外部（公共）来电显示名称。";
$text['description-outbound_caller_id_name-select']['ja-jp'] = "外部 (パブリック) 発信者 ID 名を選択します。";
$text['description-outbound_caller_id_name-select']['ko-kr'] = "외부(공개) 발신자 ID 이름을 선택합니다.";

$text['description-outbound_caller_id_name']['en-us'] = "Enter the external (public) caller ID name here.";
$text['description-outbound_caller_id_name']['en-gb'] = "Enter the external (public) caller ID name here.";
$text['description-outbound_caller_id_name']['ar-eg'] = "أدخل اسم معرف المتصل الخارجي (العام) هنا.";
$text['description-outbound_caller_id_name']['de-at'] = "Geben Sie die externe Anruferkennung (Name) hier an.";
$text['description-outbound_caller_id_name']['de-ch'] = "Geben Sie die externe Anruferkennung (Name) hier an.";
$text['description-outbound_caller_id_name']['de-de'] = "Geben Sie die externe Anruferkennung (Name) hier an.";
$text['description-outbound_caller_id_name']['el-gr'] = "Εισαγάγετε το εξωτερικό (δημόσιο) όνομα αναγνώρισης καλούντος εδώ.";
$text['description-outbound_caller_id_name']['es-cl'] = "Ingrese el el nombre de Caller ID externo (público) aquí.";
$text['description-outbound_caller_id_name']['es-mx'] = "Ingrese el el nombre de Caller ID externo (público) aquí.";
$text['description-outbound_caller_id_name']['fr-ca'] = "Nom d'appelant affiché pour les appels externes (public).";
$text['description-outbound_caller_id_name']['fr-fr'] = "Nom d'appelant affiché pour les appels externes (public).";
$text['description-outbound_caller_id_name']['he-il'] = "הזן כאן את שם המתקשר החיצוני (הציבורי).";
$text['description-outbound_caller_id_name']['it-it'] = "Inserire l'ID nome chiamante esterno (pubblico). ";
$text['description-outbound_caller_id_name']['ka-ge'] = "შეიყვანეთ გარე (საჯარო) CallerID სახელი აქ.";
$text['description-outbound_caller_id_name']['nl-nl'] = "Voer de externe (openbaar) CID naam hier in.";
$text['description-outbound_caller_id_name']['pl-pl'] = "Wpisz nazwę prezentowaną w rozmowach wychodzących (na zewnątrz systemu)";
$text['description-outbound_caller_id_name']['pt-br'] = "Escolha o nome externo (público) do chamador aqui.";
$text['description-outbound_caller_id_name']['pt-pt'] = "Introduza o nome externo (público) do chamador aqui.";
$text['description-outbound_caller_id_name']['ro-ro'] = "Introduceți aici numele ID-ului apelantului extern (public).";
$text['description-outbound_caller_id_name']['ru-ru'] = "Введите внешнее (публичное) caller ID Имя.";
$text['description-outbound_caller_id_name']['sv-se'] = "Ange det externa (publikt) namnvisningen här.";
$text['description-outbound_caller_id_name']['uk-ua'] = "Введіть тут ім’я зовнішнього (загальнодоступного) ідентифікатора абонента.";
$text['description-outbound_caller_id_name']['zh-cn'] = "在此处输入外部（公共）来电显示名称。";
$text['description-outbound_caller_id_name']['ja-jp'] = "ここに外部 (パブリック) 発信者 ID 名を入力します。";
$text['description-outbound_caller_id_name']['ko-kr'] = "여기에 외부(공용) 발신자 ID 이름을 입력합니다.";

$text['description-caller_id_name_prefix']['en-us'] = "Set a prefix on the caller ID name.";
$text['description-caller_id_name_prefix']['en-gb'] = "Set a prefix on the caller ID name.";
$text['description-caller_id_name_prefix']['ar-eg'] = "قم بتعيين بادئة على اسم معرف المتصل.";
$text['description-caller_id_name_prefix']['de-at'] = "Setzen Sie ein Präfix für die Anruferkennung (Name).";
$text['description-caller_id_name_prefix']['de-ch'] = "Setzen Sie ein Präfix für die Anruferkennung (Name).";
$text['description-caller_id_name_prefix']['de-de'] = "Setzen Sie ein Präfix für die Anruferkennung (Name).";
$text['description-caller_id_name_prefix']['el-gr'] = "Ορίστε ένα πρόθεμα στο όνομα αναγνώρισης καλούντος.";
$text['description-caller_id_name_prefix']['es-cl'] = "Defina un prefijo para el nombre de quien llama.";
$text['description-caller_id_name_prefix']['es-mx'] = "Defina un prefijo para el nombre de quien llama.";
$text['description-caller_id_name_prefix']['fr-ca'] = "Choisir un préfixe pour le nom d'appelant.";
$text['description-caller_id_name_prefix']['fr-fr'] = "Choisir un préfixe pour le nom d'appelant.";
$text['description-caller_id_name_prefix']['he-il'] = "הגדר קידומת על שם המתקשר.";
$text['description-caller_id_name_prefix']['it-it'] = "Imposta prefisso Nome Chiamante.";
$text['description-caller_id_name_prefix']['ka-ge'] = "დააყენეთ პრეფიქსი CallerID სახელზე.";
$text['description-caller_id_name_prefix']['nl-nl'] = "Stel een prefix in op de CID naam";
$text['description-caller_id_name_prefix']['pl-pl'] = "Ustaw prefiks nazwy abonenta dzwoniącego.";
$text['description-caller_id_name_prefix']['pt-br'] = "Defina um prefixo no nome do originador da chamada.";
$text['description-caller_id_name_prefix']['pt-pt'] = "Defina um prefixo no nome do originador.";
$text['description-caller_id_name_prefix']['ro-ro'] = "Setați un prefix pe numele ID-ului apelantului.";
$text['description-caller_id_name_prefix']['ru-ru'] = "Установите префикс для поля Имя CallerID";
$text['description-caller_id_name_prefix']['sv-se'] = "Ange ett prefix för Caller ID namn.";
$text['description-caller_id_name_prefix']['uk-ua'] = "Встановіть префікс до імені абонента.";
$text['description-caller_id_name_prefix']['zh-cn'] = "在来电显示名称上设置前缀。";
$text['description-caller_id_name_prefix']['ja-jp'] = "発信者 ID 名にプレフィックスを設定します。";
$text['description-caller_id_name_prefix']['ko-kr'] = "발신자 ID 이름에 접두사를 설정합니다.";

$text['description-caller_announce_sound']['en-us'] = "A sound to play for a caller at specific intervals, as defined in seconds by the Announce Frequency. Full path to the recording is required.";
$text['description-caller_announce_sound']['en-gb'] = "A sound to play for a caller at specific intervals, as defined in seconds by the Announce Frequency. Full path to the recording is required.";
$text['description-caller_announce_sound']['ar-eg'] = "صوت يتم تشغيله للمتصل على فترات زمنية محددة ، كما هو محدد (بالثواني) بواسطة تردد الإعلان. يحتاج إلى المسار الكامل لملف wav.";
$text['description-caller_announce_sound']['de-at'] = "Eine Datei, die regelmäßig dem Anrufer vorgespielt werden soll. Benötigt den kompletten Pfad zur wav Datei.";
$text['description-caller_announce_sound']['de-ch'] = "Eine Datei, die regelmäßig dem Anrufer vorgespielt werden soll. Benötigt den kompletten Pfad zur wav Datei.";
$text['description-caller_announce_sound']['de-de'] = "Eine Datei, die regelmäßig dem Anrufer vorgespielt werden soll. Benötigt den kompletten Pfad zur wav Datei.";
$text['description-caller_announce_sound']['el-gr'] = "Ένας ήχος για αναπαραγωγή για έναν καλούντα σε συγκεκριμένα διαστήματα, όπως ορίζεται σε δευτερόλεπτα από τη Συχνότητα Αναγγελίας. Απαιτείται πλήρης διαδρομή προς την εγγραφή.";
$text['description-caller_announce_sound']['es-cl'] = "Translate from: English Un sonido jugar a un cada persona que llama anunciar segundos de sonido. Necesita la ruta completa al archivo wav.";
$text['description-caller_announce_sound']['es-mx'] = "Translate from: English Un sonido jugar a un cada persona que llama anunciar segundos de sonido. Necesita la ruta completa al archivo wav.";
$text['description-caller_announce_sound']['fr-ca'] = "Un son à jouer à un appelant à chaque fréquence de son d'annonce. Nécessite le chemin complet du fichier wav.";
$text['description-caller_announce_sound']['fr-fr'] = "Un son à jouer à un appelant à chaque fréquence de son d'annonce. Nécessite le chemin complet du fichier wav.";
$text['description-caller_announce_sound']['he-il'] = "צליל להשמעה עבור מתקשר במרווחי זמן ספציפיים, כפי שהוגדר (בשניות) על ידי תדר ההכרזה. צריך את הנתיב המלא לקובץ ה-wav.";
$text['description-caller_announce_sound']['it-it'] = "Un audio da suonare al chiamante ogni intervallo in secondi per l'annuncio. E' necessario il percorso completo al file wav.";
$text['description-caller_announce_sound']['ka-ge'] = "ხმა, რომელიც დაიკვრება დამრეკავთან მითითებული შუალედებით. საჭიროებს სრულ ბილიკს WAV ფაილამდე.";
$text['description-caller_announce_sound']['nl-nl'] = "Stel geluid in de oproeper hoort om de aankondigings tijd(seconden), volledige pad naar de .wav file.";
$text['description-caller_announce_sound']['pl-pl'] = "Dźwięk odtwarzany dzwoniącemu, który zostaje odtworzony cyklicznie. Wymagana jest pełna ścieżka do pliku.";
$text['description-caller_announce_sound']['pt-br'] = "Um som tocará para o originador da chamada. Precisa o caminho completo para o arquivo wav.";
$text['description-caller_announce_sound']['pt-pt'] = "Um som para tocar a uma cada vez que o originador da chamada anunciar segundos de som. Precisa o caminho completo para o arquivo wav.";
$text['description-caller_announce_sound']['ro-ro'] = "Un sunet de redat pentru un apelant la intervale specifice, așa cum este definit (în secunde) de Frecvența de anunț. Necesită calea completă către fișierul wav.";
$text['description-caller_announce_sound']['ru-ru'] = "Сообщение, которое будет проигрыввться звонящему через установленные промежутки. Требует полного пути к wav файлу";
$text['description-caller_announce_sound']['sv-se'] = "Ett ljud som spelas upp efter varje 'Meddelande Frekvens'. Behöver hela sökvägen till WAV filen.";
$text['description-caller_announce_sound']['uk-ua'] = "Звук, який відтворюється для абонента через певні проміжки часу, визначені (у секундах) частотою оголошення. Потрібен повний шлях до wav-файлу.";
$text['description-caller_announce_sound']['zh-cn'] = "以特定时间间隔为呼叫者播放的声音，由播音频率定义（以秒为单位）。 需要 wav 文件的完整路径。";
$text['description-caller_announce_sound']['ja-jp'] = "アナウンス頻度で定義された (秒単位の) 特定の間隔で発信者に対して再生するサウンド。 wav ファイルへのフル パスが必要です。";
$text['description-caller_announce_sound']['ko-kr'] = "발표 주파수에 의해 정의된 대로(초 단위) 특정 간격으로 발신자에게 재생되는 소리입니다. wav 파일의 전체 경로가 필요합니다.";

$text['description-caller_announce_frequency']['en-us'] = "How often should we play the announce sound. Enter a number in seconds";
$text['description-caller_announce_frequency']['en-gb'] = "How often should we play the announce sound. Enter a number in seconds";
$text['description-caller_announce_frequency']['ar-eg'] = "كم مرة يجب أن نشغل صوت الإعلان. أدخل رقمًا بالثواني";
$text['description-caller_announce_frequency']['de-at'] = "Wie häufig soll der Anmeldeton abgespielt werden. Geben Sie eine Zahl in Sekunden an.";
$text['description-caller_announce_frequency']['de-ch'] = "Wie häufig soll der Anmeldeton abgespielt werden. Geben Sie eine Zahl in Sekunden an.";
$text['description-caller_announce_frequency']['de-de'] = "Wie häufig soll der Anmeldeton abgespielt werden. Geben Sie eine Zahl in Sekunden an.";
$text['description-caller_announce_frequency']['el-gr'] = "Πόσο συχνά πρέπει να παίζουμε τον ήχο της ανακοίνωσης. Εισαγάγετε έναν αριθμό σε δευτερόλεπτα";
$text['description-caller_announce_frequency']['es-cl'] = "¿Con qué frecuencia deberíamos reproducir el sonido anunciar. Introduzca un número en segundos.";
$text['description-caller_announce_frequency']['es-mx'] = "¿Con qué frecuencia deberíamos reproducir el sonido anunciar. Introduzca un número en segundos.";
$text['description-caller_announce_frequency']['fr-ca'] = "Fréquence auquel le son d'annonce joue. Entrer un nombre en secondes.";
$text['description-caller_announce_frequency']['fr-fr'] = "Fréquence auquel le son d'annonce joue. Entrer un nombre en secondes.";
$text['description-caller_announce_frequency']['he-il'] = "באיזו תדירות עלינו להשמיע את צליל ההכרזה. הזן מספר בשניות";
$text['description-caller_announce_frequency']['it-it'] = "Quanto spesso deve essere suonato l'annuncio, in secondi.";
$text['description-caller_announce_frequency']['ka-ge'] = "რამდენად ხშირად დავუკრათ გამოცხადების ხმა. შეიყვანეთ რიცხვი წამებში.";
$text['description-caller_announce_frequency']['nl-nl'] = "Hoe vaak wordt de annoncering afgespeeld";
$text['description-caller_announce_frequency']['pl-pl'] = "Wprowadź wartość w sekundach jak często ma być odtwarzany dźwięk powitania.";
$text['description-caller_announce_frequency']['pt-br'] = "Com que frequência devemos reproduzir o som ao anunciar. Digite um número em segundos";
$text['description-caller_announce_frequency']['pt-pt'] = "Com que freqüência devemos reproduzir o som anunciar. Digite um número em segundos";
$text['description-caller_announce_frequency']['ro-ro'] = "Cât de des ar trebui să redăm sunetul de anunț. Introduceți un număr în secunde";
$text['description-caller_announce_frequency']['ru-ru'] = "Как часто играть сообщение. Введите в секундах";
$text['description-caller_announce_frequency']['sv-se'] = "Hur ofta ska meddelandet spelas upp. Ange ett värde i sekunder.";
$text['description-caller_announce_frequency']['uk-ua'] = "Як часто ми повинні відтворювати звук оголошення. Введіть число за секунди";
$text['description-caller_announce_frequency']['zh-cn'] = "我们应该多久播放一次通知声音。 以秒为单位输入数字";
$text['description-caller_announce_frequency']['ja-jp'] = "アナウンス サウンドを再生する頻度。 秒数を入力してください";
$text['description-caller_announce_frequency']['ko-kr'] = "아나운스 사운드를 얼마나 자주 재생해야 합니까? 초 단위로 숫자를 입력하세요";

$text['description-call_timeout']['en-us'] = "Enter the call timeout.";
$text['description-call_timeout']['en-gb'] = "Enter the call timeout.";
$text['description-call_timeout']['ar-eg'] = "أدخل مهلة المكالمة.";
$text['description-call_timeout']['de-at'] = "Geben Sie den Wert für die Zeitüberschreitung an.";
$text['description-call_timeout']['de-ch'] = "Geben Sie den Wert für die Zeitüberschreitung an.";
$text['description-call_timeout']['de-de'] = "Geben Sie den Wert für die Zeitüberschreitung an.";
$text['description-call_timeout']['el-gr'] = "Εισαγάγετε το χρονικό όριο κλήσης.";
$text['description-call_timeout']['es-cl'] = "Introduzca el timeout de la llamada.";
$text['description-call_timeout']['es-mx'] = "Introduzca el timeout de la llamada.";
$text['description-call_timeout']['fr-ca'] = "Définir le délai d'expiration de l'appel.";
$text['description-call_timeout']['fr-fr'] = "Définir le délai d'expiration de l'appel";
$text['description-call_timeout']['he-il'] = "הזן את פסק הזמן הקצוב לשיחה.";
$text['description-call_timeout']['it-it'] = "Inserire timeout di chiamata.";
$text['description-call_timeout']['ka-ge'] = "შეიყვანეთ ზარის მოლოდინის ვადა.";
$text['description-call_timeout']['nl-nl'] = "Voer oproep overscheidingstijd in.";
$text['description-call_timeout']['pl-pl'] = "Wpisz limit czasu rozmowy";
$text['description-call_timeout']['pt-br'] = "Insira o tempo limite da chamada";
$text['description-call_timeout']['pt-pt'] = "Introduza o timeout da chamada.";
$text['description-call_timeout']['ro-ro'] = "Introduceți timpul de expirare a apelului.";
$text['description-call_timeout']['ru-ru'] = "Введите тайм-аут вызова";
$text['description-call_timeout']['sv-se'] = "Ange 'call timeout'";
$text['description-call_timeout']['uk-ua'] = "Введіть тайм-аут виклику.";
$text['description-call_timeout']['zh-cn'] = "输入呼叫超时。";
$text['description-call_timeout']['ja-jp'] = "通話タイムアウトを入力します。";
$text['description-call_timeout']['ko-kr'] = "통화 제한 시간을 입력합니다.";

$text['description-call_center_queues']['en-us'] = "List of queues for the call center.";
$text['description-call_center_queues']['en-gb'] = "List of queues for the call center.";
$text['description-call_center_queues']['ar-eg'] = "قائمة قوائم الانتظار لمركز الاتصال.";
$text['description-call_center_queues']['de-at'] = "Liste der Callcenter Warteschlangen";
$text['description-call_center_queues']['de-ch'] = "Liste der Callcenter Warteschlangen";
$text['description-call_center_queues']['de-de'] = "Liste der Callcenter Warteschlangen";
$text['description-call_center_queues']['el-gr'] = "Λίστα ουρών για το τηλεφωνικό κέντρο.";
$text['description-call_center_queues']['es-cl'] = "Lista de Colas de Centro de Llamados.";
$text['description-call_center_queues']['es-mx'] = "Lista de Colas de Centro de Llamados.";
$text['description-call_center_queues']['fr-ca'] = "Liste des file d'attente du centre d'appel";
$text['description-call_center_queues']['fr-fr'] = "Liste des file d'attente du centre d'appel";
$text['description-call_center_queues']['he-il'] = "רשימת תורים למוקד.";
$text['description-call_center_queues']['it-it'] = "Lista code del call center.";
$text['description-call_center_queues']['ka-ge'] = "რიგების სია ქოლცენტრში.";
$text['description-call_center_queues']['nl-nl'] = "Lijst van wachtrijen voor het Call-Center";
$text['description-call_center_queues']['pl-pl'] = "Lista kolejek w Call Center";
$text['description-call_center_queues']['pt-br'] = "Lista de filas para o Call Center";
$text['description-call_center_queues']['pt-pt'] = "Lista de Filas do Call Center.";
$text['description-call_center_queues']['ro-ro'] = "Lista de cozi pentru call center.";
$text['description-call_center_queues']['ru-ru'] = "Список очередей в Колл-центре";
$text['description-call_center_queues']['sv-se'] = "Lista med kö:er för Call Center";
$text['description-call_center_queues']['uk-ua'] = "Список черг до кол-центру.";
$text['description-call_center_queues']['zh-cn'] = "呼叫中心的队列列表。";
$text['description-call_center_queues']['ja-jp'] = "コール センターのキューのリスト。";
$text['description-call_center_queues']['ko-kr'] = "콜 센터의 대기열 목록입니다.";

$text['description-call_center_agents']['en-us'] = "List of call center agents.";
$text['description-call_center_agents']['en-gb'] = "List of call center agents.";
$text['description-call_center_agents']['ar-eg'] = "قائمة وكلاء مركز الاتصال.";
$text['description-call_center_agents']['de-at'] = "Liste der Callcenter Agenten";
$text['description-call_center_agents']['de-ch'] = "Liste der Callcenter Agenten";
$text['description-call_center_agents']['de-de'] = "Liste der Callcenter Agenten";
$text['description-call_center_agents']['el-gr'] = "Κατάλογος πρακτόρων τηλεφωνικών κέντρων.";
$text['description-call_center_agents']['es-cl'] = "Lista de Agentes de Centro de Llamados.";
$text['description-call_center_agents']['es-mx'] = "Lista de Agentes de Centro de Llamados.";
$text['description-call_center_agents']['fr-ca'] = "Liste des agents du centre d'appel";
$text['description-call_center_agents']['fr-fr'] = "Liste des agents du centre d'appel";
$text['description-call_center_agents']['he-il'] = "רשימת סוכני מוקד טלפוני.";
$text['description-call_center_agents']['it-it'] = "Lista agenti del call center.";
$text['description-call_center_agents']['ka-ge'] = "ქოლცენტრის ოპერატორების სია.";
$text['description-call_center_agents']['nl-nl'] = "Lijst van Call-Center agenten.";
$text['description-call_center_agents']['pl-pl'] = "Lista agentów w Call Center";
$text['description-call_center_agents']['pt-br'] = "Lista de agentes do Call Center";
$text['description-call_center_agents']['pt-pt'] = "Lista de Agentes do Call Center.";
$text['description-call_center_agents']['ro-ro'] = "Lista agenților de call center.";
$text['description-call_center_agents']['ru-ru'] = "Список операторов Колл-центра";
$text['description-call_center_agents']['sv-se'] = "Lista med Call Center Agenter";
$text['description-call_center_agents']['uk-ua'] = "Список операторів кол-центру.";
$text['description-call_center_agents']['zh-cn'] = "呼叫中心代理列表。";
$text['description-call_center_agents']['ja-jp'] = "コール センター エージェントのリスト。";
$text['description-call_center_agents']['ko-kr'] = "콜센터 상담원 목록입니다.";

$text['description-call_center_agent_status']['en-us'] = "List all the call center agents with the option to change the status of one or more agents.";
$text['description-call_center_agent_status']['en-gb'] = "List all the call center agents with the option to change the status of one or more agents.";
$text['description-call_center_agent_status']['ar-eg'] = "قم بإدراج جميع وكلاء مركز الاتصال مع خيار تغيير حالة وكيل واحد أو أكثر.";
$text['description-call_center_agent_status']['de-at'] = "Liste aller Callcenter Agenten mit der Option, den Status der einzelnen Agenten zu ändern.";
$text['description-call_center_agent_status']['de-ch'] = "Liste aller Callcenter Agenten mit der Option, den Status der einzelnen Agenten zu ändern.";
$text['description-call_center_agent_status']['de-de'] = "Liste aller Callcenter Agenten mit der Option, den Status der einzelnen Agenten zu ändern.";
$text['description-call_center_agent_status']['el-gr'] = "Καταχωρίστε όλους τους αντιπροσώπους τηλεφωνικών κέντρων με την επιλογή αλλαγής της κατάστασης ενός ή περισσότερων πρακτόρων.";
$text['description-call_center_agent_status']['es-cl'] = "Lista todos los agentes del Centro de Llamados con la opción de modificar el estado de uno o más agentes.";
$text['description-call_center_agent_status']['es-mx'] = "Lista todos los agentes del Centro de Llamados con la opción de modificar el estado de uno o más agentes.";
$text['description-call_center_agent_status']['fr-ca'] = "Liste tous les agents du centre d'appel avec la possibilité de modifier l'état d'un ou plusieurs agents.";
$text['description-call_center_agent_status']['fr-fr'] = "Liste tous les agents du centre d'appel avec la possibilité de modifier l'état d'un ou plusieurs agents.";
$text['description-call_center_agent_status']['he-il'] = "רשום את כל סוכני המוקד עם אפשרות לשנות את הסטטוס של סוכן אחד או יותר.";
$text['description-call_center_agent_status']['it-it'] = "Elenca tutti gli agenti del call center con la possibilità di cambiare stato a uno o più di essi.";
$text['description-call_center_agent_status']['ka-ge'] = "ქოლცენტრის ყველა ოპერატორის ჩამონათვალი ერთის ან მეტის სტატუსის შეცვლის შესაძლებლობით.";
$text['description-call_center_agent_status']['nl-nl'] = "Lijst van de Call-Center agenten met de optie om de status van een of meer aan te passen.";
$text['description-call_center_agent_status']['pl-pl'] = "Wybierz wszystkich agentów call center, którzy mają uprawnienia do zmiany statusu jednego bądź wielu agentów.";
$text['description-call_center_agent_status']['pt-br'] = "Lista todas chamadas do Call Center com a opção de alterar o estado de um ou mais agentes.";
$text['description-call_center_agent_status']['pt-pt'] = "Lista todas as chamadas do Call Center com a opção de alterar o estado de um ou mais agentes.";
$text['description-call_center_agent_status']['ro-ro'] = "Listați toți agenții call center cu opțiunea de a schimba starea unuia sau mai multor agenți.";
$text['description-call_center_agent_status']['ru-ru'] = "Полный список операторов Колл-центра с возможностью изменить статус одного или нескольких операторов.";
$text['description-call_center_agent_status']['sv-se'] = "Lista med alla Call Center Agenter med möjlighet att ändra status på en eller flera agenter.";
$text['description-call_center_agent_status']['uk-ua'] = "Перелічіть усіх агентів кол-центру з можливістю змінити статус одного чи кількох агентів.";
$text['description-call_center_agent_status']['zh-cn'] = "列出所有呼叫中心代理，并可选择更改一个或多个代理的状态。";
$text['description-call_center_agent_status']['ja-jp'] = "1 人以上のエージェントのステータスを変更するオプションを使用して、すべてのコール センター エージェントを一覧表示します。";
$text['description-call_center_agent_status']['ko-kr'] = "하나 이상의 상담원 상태를 변경하는 옵션과 함께 모든 콜 센터 상담원을 나열합니다.";

$text['description-busy_delay_time']['en-us'] = "If a busy response is received then wait for the delay time in seconds before calling the agent again.";
$text['description-busy_delay_time']['en-gb'] = "If a busy response is received then wait for the delay time in seconds before calling the agent again.";
$text['description-busy_delay_time']['ar-eg'] = "أدخل العميل مشغول بالوقت المتأخر";
$text['description-busy_delay_time']['de-at'] = "Geben Sie eine Wartezeit für den Agenten an.";
$text['description-busy_delay_time']['de-ch'] = "Geben Sie eine Wartezeit für den Agenten an.";
$text['description-busy_delay_time']['de-de'] = "Geben Sie eine Wartezeit für den Agenten an.";
$text['description-busy_delay_time']['el-gr'] = "Εάν ληφθεί μια απάντηση κατειλημμένη, περιμένετε τον χρόνο καθυστέρησης σε δευτερόλεπτα πριν καλέσετε ξανά τον πράκτορα.";
$text['description-busy_delay_time']['es-cl'] = "Introduzca el tiempo de espera de agente ocupado.";
$text['description-busy_delay_time']['es-mx'] = "Introduzca el tiempo de espera de agente ocupado.";
$text['description-busy_delay_time']['fr-ca'] = "Choisir le délai d'attente lorsque l'agent est occupé.";
$text['description-busy_delay_time']['fr-fr'] = "Choisir le délai d'attente lorsque l'agent est occupé.";
$text['description-busy_delay_time']['he-il'] = "הזן את זמן העיכוב תפוס של הסוכן.";
$text['description-busy_delay_time']['it-it'] = "Inserire il tempo di ritardo su agente occupato.";
$text['description-busy_delay_time']['ka-ge'] = "თუ მიღებულია დაკავება, მოვიცადოთ ეს დაყოვნება წამებში, სანამ ოპერატორს კიდევ დავურეკავთ.";
$text['description-busy_delay_time']['nl-nl'] = "Voer de agent bezet wachttijd in";
$text['description-busy_delay_time']['pl-pl'] = "Wprowadź wartość czasowego opóźnienia w przypadku, gdy agent jest zajęty.";
$text['description-busy_delay_time']['pt-br'] = "Insira o tempo para atraso do agente ocupado.";
$text['description-busy_delay_time']['pt-pt'] = "Introduza o tempo de atraso do agente ocupado.";
$text['description-busy_delay_time']['ro-ro'] = "Introduceți timpul de întârziere al agentului ocupat.";
$text['description-busy_delay_time']['ru-ru'] = "Введите время задержки занятости оператора.";
$text['description-busy_delay_time']['sv-se'] = "Ange Agent Upptagen Fördröjnings-tid.";
$text['description-busy_delay_time']['uk-ua'] = "Введіть час затримки зайнятості агента.";
$text['description-busy_delay_time']['zh-cn'] = "输入座席忙延迟时间。";
$text['description-busy_delay_time']['ja-jp'] = "エージェント ビジー遅延時間を入力します。";
$text['description-busy_delay_time']['ko-kr'] = "상담원 통화 지연 시간을 입력합니다.";

$text['description-agent_password']['en-us'] = "Enter the agent password.";
$text['description-agent_password']['en-gb'] = "Enter the agent password.";
$text['description-agent_password']['ar-eg'] = "أدخل كلمة مرور الوكيل.";
$text['description-agent_password']['de-at'] = "Geben Sie ein Agenten Passwort ein";
$text['description-agent_password']['de-ch'] = "Geben Sie ein Agenten Passwort ein";
$text['description-agent_password']['de-de'] = "Geben Sie ein Agenten Passwort ein";
$text['description-agent_password']['el-gr'] = "Εισαγάγετε τον κωδικό πρόσβασης αντιπροσώπου.";
$text['description-agent_password']['es-cl'] = "Introduzca la contraseña de agente.";
$text['description-agent_password']['es-mx'] = "Introduzca la contraseña de agente.";
$text['description-agent_password']['fr-ca'] = "Entrez le mot de passe de l'agent.";
$text['description-agent_password']['fr-fr'] = "Entrez le mot de passe de l'agent.";
$text['description-agent_password']['he-il'] = "הזן את סיסמת הסוכן.";
$text['description-agent_password']['it-it'] = "Inserire password agente.";
$text['description-agent_password']['ka-ge'] = "შეიყვანეთ აგენტის პაროლი.";
$text['description-agent_password']['nl-nl'] = "Voer het agent wachtwoord in";
$text['description-agent_password']['pl-pl'] = "Wprowadź hasło agenta.";
$text['description-agent_password']['pt-br'] = "Digite a senha do agente.";
$text['description-agent_password']['pt-pt'] = "Digite a senha do agente.";
$text['description-agent_password']['ro-ro'] = "Introduceți parola agentului.";
$text['description-agent_password']['ru-ru'] = "Введите пароль оператора.";
$text['description-agent_password']['sv-se'] = "Ange agenten lösenord.";
$text['description-agent_password']['uk-ua'] = "Введіть пароль агента.";
$text['description-agent_password']['zh-cn'] = "输入代理密码。";
$text['description-agent_password']['ja-jp'] = "エージェントのパスワードを入力します。";
$text['description-agent_password']['ko-kr'] = "에이전트 비밀번호를 입력합니다.";

$text['description-agent_name']['en-us'] = "Select the agent name.";
$text['description-agent_name']['en-gb'] = "Select the agent name.";
$text['description-agent_name']['ar-eg'] = "حدد اسم الوكيل.";
$text['description-agent_name']['de-at'] = "Wählen Sie einen Agentennamen.";
$text['description-agent_name']['de-ch'] = "Wählen Sie einen Agentennamen.";
$text['description-agent_name']['de-de'] = "Wählen Sie einen Agentennamen.";
$text['description-agent_name']['el-gr'] = "Επιλέξτε το όνομα του πράκτορα.";
$text['description-agent_name']['es-cl'] = "Seleccione el nombre del agente.";
$text['description-agent_name']['es-mx'] = "Seleccione el nombre del agente.";
$text['description-agent_name']['fr-ca'] = "Choisir le nom de l'agent.";
$text['description-agent_name']['fr-fr'] = "Choisir le nom de l'agent.";
$text['description-agent_name']['he-il'] = "Виберіть ім'я агента.";
$text['description-agent_name']['it-it'] = "Selezionare il nome dell'agente.";
$text['description-agent_name']['ka-ge'] = "შეიყვანეთ აგენტის სახელი.";
$text['description-agent_name']['nl-nl'] = "Kies de agentnaam";
$text['description-agent_name']['pl-pl'] = "Wybierz nazwę agenta.";
$text['description-agent_name']['pt-br'] = "Selecione o nome dos agentes";
$text['description-agent_name']['pt-pt'] = "Seleccione o nome dos agentes.";
$text['description-agent_name']['ro-ro'] = "Selectați numele agentului.";
$text['description-agent_name']['ru-ru'] = "Выберите имя оператора.";
$text['description-agent_name']['sv-se'] = "Välj Agent namn.";
$text['description-agent_name']['uk-ua'] = "Виберіть ім’я оператора";
$text['description-agent_name']['zh-cn'] = "选择代理名称。";
$text['description-agent_name']['ja-jp'] = "エージェント名を選択します。";
$text['description-agent_name']['ko-kr'] = "에이전트 이름을 선택합니다.";

$text['description-agent_logout']['en-us'] = "Enter the auto agent logout time in 00:00 format. Requires a service to enforce the logout time.";
$text['description-agent_logout']['en-gb'] = "Enter the auto agent logout time in 00:00 format. Requires a service to enforce the logout time.";
$text['description-agent_logout']['ar-eg'] = "أدخل وقت تسجيل خروج الوكيل التلقائي بتنسيق 00:00. يتطلب خدمة لفرض وقت الخروج.";
$text['description-agent_logout']['de-at'] = "Geben Sie die Zeit im Format 00:00 an, nach der Agenten automatisch abgemeldet werden. (Benötigt einen Cron Job)";
$text['description-agent_logout']['de-ch'] = "Geben Sie die Zeit im Format 00:00 an, nach der Agenten automatisch abgemeldet werden. (Benötigt einen Cron Job)";
$text['description-agent_logout']['de-de'] = "Geben Sie die Zeit im Format 00:00 an, nach der Agenten automatisch abgemeldet werden. (Benötigt einen Cron Job)";
$text['description-agent_logout']['el-gr'] = "Εισαγάγετε τον χρόνο αποσύνδεσης του αυτόματου πράκτορα σε μορφή 00:00. Απαιτείται υπηρεσία για την επιβολή του χρόνου αποσύνδεσης.";
$text['description-agent_logout']['es-cl'] = "Introduzca el tiempo de desconexión automático de agente en formato 00:00. Requiere un servicio para forzar la desconexión.";
$text['description-agent_logout']['es-mx'] = "Introduzca el tiempo de desconexión automático de agente en formato 00:00. Requiere un servicio para forzar la desconexión.";
$text['description-agent_logout']['fr-ca'] = "Entrer l'heure de déconnexion automatique de l'agent au format 00:00. Nécessite un service pour forcer la déconnexion.";
$text['description-agent_logout']['fr-fr'] = "Entrer l'heure de déconnexion automatique de l'agent au format 00:00. Nécessite un service pour forcer la déconnexion.";
$text['description-agent_logout']['he-il'] = "הזן את זמן ההתנתקות של הסוכן האוטומטי בפורמט 00:00. דורש שירות כדי לאכוף את זמן ההתנתקות.";
$text['description-agent_logout']['it-it'] = "Inserire il tempo del logout automatico dell'agente nel formato 00:00. Richiede un servizio per abilitare il tempo di logout.";
$text['description-agent_logout']['ka-ge'] = "შეიყვანეთ აგენტის ავტოგამოსვლის დრო 00:00 ფორმატში. საჭიროებს სერვისს, რომ გასვლა ავტომატური იყოს.";
$text['description-agent_logout']['nl-nl'] = "Voer de agent aflog tijd in 00:00 formaat in. Vereist een dienst om de aflogtijd af te dwingen.";
$text['description-agent_logout']['pl-pl'] = "Wprowadź czas po, którym agent zostanie automatycznie wylogowany (w formacie 00:00). Wymagany jest serwis który egzekwuje czas wylogowania.";
$text['description-agent_logout']['pt-br'] = "Entre com o tempo automático de logout do agente (utilize o formato 00:00). Isto requer um serviço dedicado para forçar o logout do agente.";
$text['description-agent_logout']['pt-pt'] = "Introduza o tempo de logou automático do agente no formato 00:00. Isto requere um serviço dedicado para forçar o logout.";
$text['description-agent_logout']['ro-ro'] = "Introduceți ora de deconectare automată a agentului în format 00:00. Necesită un serviciu pentru a impune timpul de deconectare.";
$text['description-agent_logout']['ru-ru'] = "Введите время автоматического выхода оператора в формате 00:00. Требует сервиса для автоматического выхода.";
$text['description-agent_logout']['sv-se'] = "Ange Automatisk utläggning av Agent i 00:00 format. Kräver en tjänst för att genomföra utloggningen.";
$text['description-agent_logout']['uk-ua'] = "Enter the auto agent logout time in 00:00 format. Requires a service to enforce the logout time.";
$text['description-agent_logout']['zh-cn'] = "以 00:00 格式输入自动代理注销时间。 需要一项服务来强制执行注销时间。";
$text['description-agent_logout']['ja-jp'] = "自動エージェント ログアウト時刻を 00:00 形式で入力します。 ログアウト時間を強制するサービスが必要です。";
$text['description-agent_logout']['ko-kr'] = "자동 에이전트 로그아웃 시간을 00:00 형식으로 입력합니다. 로그아웃 시간을 적용하려면 서비스가 필요합니다.";

$text['description-agent_id']['en-us'] = "Enter the agent ID.";
$text['description-agent_id']['en-gb'] = "Enter the agent ID.";
$text['description-agent_id']['ar-eg'] = "أدخل معرف الوكيل.";
$text['description-agent_id']['de-at'] = "Wählen Sie eine Agenten ID.";
$text['description-agent_id']['de-ch'] = "Wählen Sie eine Agenten ID.";
$text['description-agent_id']['de-de'] = "Wählen Sie eine Agenten ID.";
$text['description-agent_id']['el-gr'] = "Εισαγάγετε το αναγνωριστικό πράκτορα.";
$text['description-agent_id']['es-cl'] = "Introduzca el ID de agente.";
$text['description-agent_id']['es-mx'] = "Introduzca el ID de agente.";
$text['description-agent_id']['fr-ca'] = "Entrer l'identification de l'agent.";
$text['description-agent_id']['fr-fr'] = "Entrer l'identification de l'agent.";
$text['description-agent_id']['he-il'] = "הזן את מזהה הסוכן.";
$text['description-agent_id']['it-it'] = "Inserire ID agente.";
$text['description-agent_id']['ka-ge'] = "შეიყვანეთ ოპერატორის იდენტიფიკატორი";
$text['description-agent_id']['nl-nl'] = "Voer de agent ID in.";
$text['description-agent_id']['pl-pl'] = "Wprowadź identyfikator agenta.";
$text['description-agent_id']['pt-br'] = "Digite o ID do agente.";
$text['description-agent_id']['pt-pt'] = "Digite o ID do agente.";
$text['description-agent_id']['ro-ro'] = "Introduceți ID-ul agentului.";
$text['description-agent_id']['ru-ru'] = "Введите идентификатор оператора.";
$text['description-agent_id']['sv-se'] = "Ange agent-ID.";
$text['description-agent_id']['uk-ua'] = "Введіть ідентифікатор агента.";
$text['description-agent_id']['zh-cn'] = "输入代理 ID。";
$text['description-agent_id']['ja-jp'] = "エージェント ID を入力します。";
$text['description-agent_id']['ko-kr'] = "상담원 아이디를 입력하세요.";

$text['description-agent']['en-us'] = "Select the agent name.";
$text['description-agent']['en-gb'] = "Select the agent name.";
$text['description-agent']['ar-eg'] = "حدد اسم الوكيل.";
$text['description-agent']['de-at'] = "Wählen Sie einen Agentennamen.";
$text['description-agent']['de-ch'] = "Wählen Sie einen Agentennamen.";
$text['description-agent']['de-de'] = "Wählen Sie einen Agentennamen.";
$text['description-agent']['el-gr'] = "Εισαγάγετε το αναγνωριστικό πράκτορα.";
$text['description-agent']['es-cl'] = "Seleccione el nombre del agente.";
$text['description-agent']['es-mx'] = "Seleccione el nombre del agente.";
$text['description-agent']['fr-ca'] = "Choisir le nom de l'agent.";
$text['description-agent']['fr-fr'] = "Choisir le nom de l'agent.";
$text['description-agent']['he-il'] = "בחר את שם הסוכן.";
$text['description-agent']['it-it'] = "Selezionare il nome dell'agente.";
$text['description-agent']['ka-ge'] = "შეიყვანეთ აგენტის სახელი.";
$text['description-agent']['nl-nl'] = "Kies de agent naam.";
$text['description-agent']['pl-pl'] = "Wybierz nazwe agenta.";
$text['description-agent']['pt-br'] = "Selecione o nome do agente.";
$text['description-agent']['pt-pt'] = "Seleccione o nome do agente.";
$text['description-agent']['ro-ro'] = "Selectați numele agentului.";
$text['description-agent']['ru-ru'] = "Выберите имя оператора.";
$text['description-agent']['sv-se'] = "Välj Agent namnet.";
$text['description-agent']['uk-ua'] = "Виберіть ім’я оператора";
$text['description-agent']['zh-cn'] = "选择代理名称。";
$text['description-agent']['ja-jp'] = "エージェント名を選択します。";
$text['description-agent']['ko-kr'] = "에이전트 이름을 선택합니다.";

$text['description-abandoned_resume_allowed']['en-us'] = "A caller who has left the queue can resume their position in the queue by calling again before the abandoned call has been discarded.";
$text['description-abandoned_resume_allowed']['en-gb'] = "A caller who has left the queue can resume their position in the queue by calling again before the abandoned call has been discarded.";
$text['description-abandoned_resume_allowed']['ar-eg'] = "اضبط السيرة الذاتية المهجورة المسموح بها على صواب أو خطأ.";
$text['description-abandoned_resume_allowed']['de-at'] = "Schalten Sie die Wideraufnahme von Anrufern in der Warteschlange Ein oder Aus.";
$text['description-abandoned_resume_allowed']['de-ch'] = "Schalten Sie die Wideraufnahme von Anrufern in der Warteschlange Ein oder Aus.";
$text['description-abandoned_resume_allowed']['de-de'] = "Schalten Sie die Wideraufnahme von Anrufern in der Warteschlange Ein oder Aus.";
$text['description-abandoned_resume_allowed']['el-gr'] = "Ένας καλών που έχει εγκαταλείψει την ουρά μπορεί να επαναλάβει τη θέση του στην ουρά καλώντας ξανά προτού απορριφθεί η εγκαταλειμμένη κλήση.";
$text['description-abandoned_resume_allowed']['es-cl'] = "Defina el permiso para permitir la continuación de abandono a verdadero o falso.";
$text['description-abandoned_resume_allowed']['es-mx'] = "Defina el permiso para permitir la continuación de abandono a verdadero o falso.";
$text['description-abandoned_resume_allowed']['fr-ca'] = "Définir l'autorisation de reprise d'abandon à oui ou non.";
$text['description-abandoned_resume_allowed']['fr-fr'] = "Définir l'autorisation de reprise d'abandon à oui ou non.";
$text['description-abandoned_resume_allowed']['he-il'] = "הגדר את קורות החיים הנטושים ל-True או False.";
$text['description-abandoned_resume_allowed']['it-it'] = "Imposta a vero o falso il permesso di ripristinare chi ha abbandonato.";
$text['description-abandoned_resume_allowed']['ka-ge'] = "დამრეკს, რომელიც გავიდა რიგიდან, შეუძლია თავისი რიგი აღიდგინოს თავისი თავი კიდევ ერთხელ დარეკვით, სანამ მიტოვებული ზარი რიგიდან წაიშლება.";
$text['description-abandoned_resume_allowed']['nl-nl'] = "Kies de afgebroken vervolgen toestaan aan of uit.";
$text['description-abandoned_resume_allowed']['pl-pl'] = "Ustaw czy odbieranie odrzuconych rozmów jest dozwolone (TAK/NIE)";
$text['description-abandoned_resume_allowed']['pt-br'] = "Defina permissão para desistência (SIM/NÃO).";
$text['description-abandoned_resume_allowed']['pt-pt'] = "Defina a permissão para abadono do resume a verdadeiro ou a falso.";
$text['description-abandoned_resume_allowed']['ro-ro'] = "Setați CV-ul abandonat permis la adevărat sau fals.";
$text['description-abandoned_resume_allowed']['ru-ru'] = "Установите возможность восстанавливать вызов, покинувший очередь.";
$text['description-abandoned_resume_allowed']['sv-se'] = "Välj 'Övergivet Återtagning' till sann/falsk.";
$text['description-abandoned_resume_allowed']['uk-ua'] = "Встановіть для дозволеного покинутого резюме значення true або false.";
$text['description-abandoned_resume_allowed']['zh-cn'] = "将允许放弃的简历设置为 true 或 false。";
$text['description-abandoned_resume_allowed']['ja-jp'] = "true または false に許可された放棄された履歴書を設定します。";
$text['description-abandoned_resume_allowed']['ko-kr'] = "허용된 포기된 이력서를 true 또는 false로 설정합니다.";

$text['confirm-copy']['en-us'] = "Do you really want to copy this?";
$text['confirm-copy']['en-gb'] = "Do you really want to copy this?";
$text['confirm-copy']['ar-eg'] = "هل تريد حقًا نسخ هذا؟";
$text['confirm-copy']['de-at'] = "Wollen Sie das wirklich kopieren?";
$text['confirm-copy']['de-ch'] = "Wollen Sie das wirklich kopieren?";
$text['confirm-copy']['de-de'] = "Wollen Sie das wirklich kopieren?";
$text['confirm-copy']['el-gr'] = "Θέλετε πραγματικά να το αντιγράψετε;";
$text['confirm-copy']['es-cl'] = "¿Realmente desea copiar esto?";
$text['confirm-copy']['es-mx'] = "¿Realmente desea copiar esto?";
$text['confirm-copy']['fr-ca'] = "Voulez-vous vraiment créer une copie?";
$text['confirm-copy']['fr-fr'] = "Voulez-vous vraiment créer une copie?";
$text['confirm-copy']['he-il'] = "אתה באמת רוצה להעתיק את זה?";
$text['confirm-copy']['it-it'] = "Vuoi veramente farne una copia?";
$text['confirm-copy']['ka-ge'] = "მართლა გნებავთ ამის კოპირება?";
$text['confirm-copy']['nl-nl'] = "Wil je dit werkelijk overnemen?";
$text['confirm-copy']['pl-pl'] = "Czy na pewno chcesz to skopiować?";
$text['confirm-copy']['pt-br'] = "Deseja realmente copiar isto?";
$text['confirm-copy']['pt-pt'] = "Deseja realmente copiar isto?";
$text['confirm-copy']['ro-ro'] = "Chiar vrei să copiezi asta?";
$text['confirm-copy']['ru-ru'] = "Вы действительно хотите это скопировать?";
$text['confirm-copy']['sv-se'] = "Vill du verkligen kopiera detta?";
$text['confirm-copy']['uk-ua'] = "Ви дійсно бажаєте це скопіювати?";
$text['confirm-copy']['zh-cn'] = "你真的要复制这个吗？";
$text['confirm-copy']['ja-jp'] = "本当にこれをコピーしますか?";
$text['confirm-copy']['ko-kr'] = "정말 복사하시겠습니까?";

$text['button-update_status']['en-us'] = "Update Status";
$text['button-update_status']['en-gb'] = "Update Status";
$text['button-update_status']['ar-eg'] = "تحديث الحالة";
$text['button-update_status']['de-at'] = "Status Aktualisieren";
$text['button-update_status']['de-ch'] = "Status Aktualisieren";
$text['button-update_status']['de-de'] = "Status Aktualisieren";
$text['button-update_status']['el-gr'] = "Ενημέρωση κατάστασης";
$text['button-update_status']['es-cl'] = "Actualizar Estado";
$text['button-update_status']['es-mx'] = "Actualizar Estado";
$text['button-update_status']['fr-ca'] = "Mettre à jour l'état";
$text['button-update_status']['fr-fr'] = "Mettre à jour l'état";
$text['button-update_status']['he-il'] = "Update Status";
$text['button-update_status']['it-it'] = "Stato Aggiornato";
$text['button-update_status']['ka-ge'] = "სტატუსის განახლება";
$text['button-update_status']['nl-nl'] = "Bijwerk status";
$text['button-update_status']['pl-pl'] = "Zaktualizuj status";
$text['button-update_status']['pt-br'] = "Estado da atualização";
$text['button-update_status']['pt-pt'] = "Actualizar Estado";
$text['button-update_status']['ro-ro'] = "Starea de actualizare";
$text['button-update_status']['ru-ru'] = "Обновить статус";
$text['button-update_status']['sv-se'] = "Uppdatera Status";
$text['button-update_status']['uk-ua'] = "Оновити статус";
$text['button-update_status']['zh-cn'] = "更新状态";
$text['button-update_status']['ja-jp'] = "最新状況";
$text['button-update_status']['ko-kr'] = "업데이트 상태";

$text['button-tiers']['en-us'] = "Tiers";
$text['button-tiers']['en-gb'] = "Tiers";
$text['button-tiers']['ar-eg'] = "المستويات";
$text['button-tiers']['de-at'] = "Ebenen";
$text['button-tiers']['de-ch'] = "Ebenen";
$text['button-tiers']['de-de'] = "Ebenen";
$text['button-tiers']['el-gr'] = "Επίπεδα";
$text['button-tiers']['es-cl'] = "Niveles";
$text['button-tiers']['es-mx'] = "Niveles";
$text['button-tiers']['fr-ca'] = "Niveaux";
$text['button-tiers']['fr-fr'] = "Niveaux";
$text['button-tiers']['he-il'] = "שכבות";
$text['button-tiers']['it-it'] = "Tiers";
$text['button-tiers']['ka-ge'] = "დონეები";
$text['button-tiers']['nl-nl'] = "Vergelijkingen";
$text['button-tiers']['pl-pl'] = "Poziomy";
$text['button-tiers']['pt-br'] = "Níveis ";
$text['button-tiers']['pt-pt'] = "Níveis";
$text['button-tiers']['ro-ro'] = "Niveluri";
$text['button-tiers']['ru-ru'] = "Компетенции";
$text['button-tiers']['sv-se'] = "Nivåer";
$text['button-tiers']['uk-ua'] = "Рівні";
$text['button-tiers']['zh-cn'] = "等级";
$text['button-tiers']['ja-jp'] = "階層";
$text['button-tiers']['ko-kr'] = "계층";

$text['button-agents']['en-us'] = "Agents";
$text['button-agents']['en-gb'] = "Agents";
$text['button-agents']['ar-eg'] = "عملاء";
$text['button-agents']['de-at'] = "Agenten";
$text['button-agents']['de-ch'] = "Agenten";
$text['button-agents']['de-de'] = "Agenten";
$text['button-agents']['el-gr'] = "Πράκτορες";
$text['button-agents']['es-cl'] = "Agentes";
$text['button-agents']['es-mx'] = "Agentes";
$text['button-agents']['fr-ca'] = "Agents";
$text['button-agents']['fr-fr'] = "Agents";
$text['button-agents']['he-il'] = "סוכנים";
$text['button-agents']['it-it'] = "Agenti";
$text['button-agents']['ka-ge'] = "ოპერატორები";
$text['button-agents']['nl-nl'] = "Agenten";
$text['button-agents']['pl-pl'] = "Agenci";
$text['button-agents']['pt-br'] = "Agentes";
$text['button-agents']['pt-pt'] = "Agentes";
$text['button-agents']['ro-ro'] = "Agenți";
$text['button-agents']['ru-ru'] = "Операторы";
$text['button-agents']['sv-se'] = "Agenter";
$text['button-agents']['uk-ua'] = "Оператори";
$text['button-agents']['zh-cn'] = "代理商";
$text['button-agents']['ja-jp'] = "エージェント";
$text['button-agents']['ko-kr'] = "자치령 대표";

$text['button-wallboard']['en-us'] = "Wallboard";
$text['button-wallboard']['en-gb'] = "Wallboard";
$text['button-wallboard']['ar-eg'] = "ورق الحائط";
$text['button-wallboard']['de-at'] = "Wandtafel";
$text['button-wallboard']['de-ch'] = "Wandtafel";
$text['button-wallboard']['de-de'] = "Wandtafel";
$text['button-wallboard']['el-gr'] = "Πίνακας τοίχου";
$text['button-wallboard']['es-cl'] = "Tablero";
$text['button-wallboard']['es-mx'] = "Tablero";
$text['button-wallboard']['fr-ca'] = "Panneau mural";
$text['button-wallboard']['fr-fr'] = "Panneau mural";
$text['button-wallboard']['he-il'] = "לוח קיר";
$text['button-wallboard']['it-it'] = "Pannello";
$text['button-wallboard']['ka-ge'] = "დაფა";
$text['button-wallboard']['nl-nl'] = "Muuroverzicht";
$text['button-wallboard']['pl-pl'] = "Płyta ścienna";
$text['button-wallboard']['pt-br'] = "Wallboard";
$text['button-wallboard']['pt-pt'] = "Wallboard";
$text['button-wallboard']['ro-ro'] = "Placa de perete";
$text['button-wallboard']['ru-ru'] = "Стеновая панель";
$text['button-wallboard']['sv-se'] = "Intrumentpanel";
$text['button-wallboard']['uk-ua'] = "Настінна дошка";
$text['button-wallboard']['zh-cn'] = "墙板";
$text['button-wallboard']['ja-jp'] = "ウォールボード";
$text['button-wallboard']['ko-kr'] = "벽판";

?>
