Alex
ea6a02d5f0
* Call Centers: Preserve query string parameters across list and edit pages * Update call_center_queue_edit.php * Update call_center_agents.php
299 lines
13 KiB
PHP
299 lines
13 KiB
PHP
<?php
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/*
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FusionPBX
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Version: MPL 1.1
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The contents of this file are subject to the Mozilla Public License Version
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1.1 (the "License"); you may not use this file except in compliance with
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the License. You may obtain a copy of the License at
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http://www.mozilla.org/MPL/
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Software distributed under the License is distributed on an "AS IS" basis,
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WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
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for the specific language governing rights and limitations under the
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License.
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The Original Code is FusionPBX
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The Initial Developer of the Original Code is
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Mark J Crane <markjcrane@fusionpbx.com>
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Portions created by the Initial Developer are Copyright (C) 2008-2026
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the Initial Developer. All Rights Reserved.
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Contributor(s):
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Mark J Crane <markjcrane@fusionpbx.com>
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*/
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//includes files
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require_once dirname(__DIR__, 2) . "/resources/require.php";
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require_once "resources/check_auth.php";
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require_once "resources/paging.php";
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//check permissions
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if (!permission_exists('call_center_agent_view')) {
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echo "access denied";
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exit;
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}
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//add multi-lingual support
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$language = new text;
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$text = $language->get();
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// Set variables from GET parameters
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$page = is_numeric($_GET['page'] ?? '') ? $_GET['page'] : 0;
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$order_by = preg_replace('#[^a-zA-Z0-9_\-]#', '', ($_GET['order_by'] ?? 'agent_name'));
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$order = ($_GET['order'] ?? '') === 'desc' ? 'desc' : 'asc';
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$search = $_GET['search'] ?? '';
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$show = $_GET['show'] ?? '';
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// Build the query string
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$param = [];
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if (!empty($page)) {
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$param['page'] = $page;
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}
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if (!empty($_GET['order_by'])) {
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$param['order_by'] = $order_by;
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}
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if (!empty($_GET['order'])) {
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$param['order'] = $order;
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}
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if (!empty($search)) {
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$param['search'] = $search;
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}
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if (!empty($show) && $show == 'all' && permission_exists('call_center_all')) {
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$param['show'] = $show;
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}
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$query_string = http_build_query($param);
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//set from session variables
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$list_row_edit_button = $settings->get('theme', 'list_row_edit_button', false);
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//get posted data
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if (!empty($_POST['call_center_agents'])) {
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$action = $_POST['action'];
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$call_center_agents = $_POST['call_center_agents'];
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}
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//process the http post data by action
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if (!empty($action) && !empty($call_center_agents)) {
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switch ($action) {
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case 'delete':
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if (permission_exists('call_center_agent_delete')) {
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$obj = new call_center;
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$obj->delete_agents($call_center_agents);
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}
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break;
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}
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header('Location: call_center_agents.php'.($query_string ? '?'.$query_string : ''));
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exit;
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}
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//add the search term
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if (!empty($search)) {
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$sql_search = " (";
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$sql_search .= " lower(agent_name) like :search ";
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$sql_search .= " or lower(agent_id) like :search ";
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$sql_search .= ") ";
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$parameters['search'] = '%'.lower_case($search).'%';
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}
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//get total call center agent count from the database
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$sql = "select count(*) from v_call_center_agents ";
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$sql .= "where true ";
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if ($show != "all" || !permission_exists('call_center_all')) {
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$sql .= "and (domain_uuid = :domain_uuid or domain_uuid is null) ";
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$parameters['domain_uuid'] = $_SESSION['domain_uuid'];
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}
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if (!empty($sql_search)) {
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$sql .= "and ".$sql_search;
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}
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$num_rows = $database->select($sql, $parameters ?? null, 'column');
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//prepare to page the results
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$rows_per_page = $settings->get('domain', 'paging', 50);
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list($paging_controls, $rows_per_page) = paging($num_rows, $query_string, $rows_per_page);
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list($paging_controls_mini, $rows_per_page) = paging($num_rows, $query_string, $rows_per_page, true);
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$offset = $rows_per_page * $page;
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//get the list
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$sql = "select * ";
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$sql .= "from v_call_center_agents ";
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$sql .= "where true ";
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if ($show != "all" || !permission_exists('call_center_all')) {
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$sql .= "and (domain_uuid = :domain_uuid or domain_uuid is null) ";
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$parameters['domain_uuid'] = $domain_uuid;
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}
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if (!empty($sql_search)) {
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$sql .= "and ".$sql_search;
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}
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$sql .= order_by($order_by, $order, 'agent_name', 'asc');
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$sql .= limit_offset($rows_per_page, $offset);
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$result = $database->select($sql, $parameters ?? null, 'all');
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unset($sql, $parameters);
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//create token
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$object = new token;
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$token = $object->create($_SERVER['PHP_SELF']);
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//includes and title
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$document['title'] = $text['title-call_center_agents'];
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require_once "resources/header.php";
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//show content
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echo "<div class='action_bar' id='action_bar'>\n";
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echo " <div class='heading'><b>".$text['header-call_center_agents']."</b><div class='count'>".number_format($num_rows)."</div></div>\n";
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echo " <div class='actions'>\n";
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echo button::create(['type'=>'button','label'=>$text['button-back'],'icon'=>$settings->get('theme', 'button_icon_back'),'id'=>'btn_back','link'=>'call_center_queues.php','style'=>'margin-right: 15px;']);
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if (permission_exists('call_center_imports')) {
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echo button::create(['type'=>'button','label'=>$text['button-import'],'icon'=>$settings->get('theme', 'button_icon_import'),'link'=>PROJECT_PATH.'/app/call_center_imports/call_center_imports.php?import_type=call_center_agents']);
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}
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if ($num_rows) {
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echo button::create(['type'=>'button','label'=>$text['button-status'],'icon'=>'user-clock','style'=>'margin-right: 15px;','link'=>'call_center_agent_status.php']);
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}
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if (permission_exists('call_center_agent_add')) {
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echo button::create(['type'=>'button','label'=>$text['button-add'],'icon'=>$settings->get('theme', 'button_icon_add'),'id'=>'btn_add','link'=>'call_center_agent_edit.php']);
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}
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if (permission_exists('call_center_agent_delete') && $result) {
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echo button::create(['type'=>'button','label'=>$text['button-delete'],'icon'=>$settings->get('theme', 'button_icon_delete'),'id'=>'btn_delete','name'=>'btn_delete','style'=>'display: none;','onclick'=>"modal_open('modal-delete','btn_delete');"]);
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}
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echo "<form id='form_search' class='inline' method='get'>";
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foreach ($param as $key => $value) {
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if ($key !== 'search' && $key !== 'page') {
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echo " <input type='hidden' name='".escape($key)."' value='".escape($value)."'>\n";
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}
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}
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if (permission_exists('call_center_all') && (!isset($show) || $show != 'all')) {
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echo button::create(['type'=>'button','label'=>$text['button-show_all'],'icon'=>$settings->get('theme', 'button_icon_all'),'link'=>'?type=&show=all'.($search != '' ? "&search=".urlencode($search) : null)]);
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}
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echo "<input type='text' class='txt list-search' name='search' id='search' value=\"".escape($search)."\" placeholder=\"".$text['label-search']."\" onkeydown='list_search_reset();'>";
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echo button::create(['label'=>$text['button-search'],'icon'=>$settings->get('theme', 'button_icon_search'),'type'=>'submit','id'=>'btn_search','style'=>($search != '' ? 'display: none;' : null)]);
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echo button::create(['label'=>$text['button-reset'],'icon'=>$settings->get('theme', 'button_icon_reset'),'type'=>'button','id'=>'btn_reset','link'=>'call_center_agents.php','style'=>($search == '' ? 'display: none;' : null)]);
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if ($paging_controls_mini != '') {
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echo "<span style='margin-left: 15px;'>".$paging_controls_mini."</span>";
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}
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echo " </form>\n";
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echo " </div>\n";
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echo " <div style='clear: both;'></div>\n";
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echo "</div>\n";
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if (permission_exists('call_center_agent_delete') && $result) {
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echo modal::create(['id'=>'modal-delete','type'=>'delete','actions'=>button::create(['type'=>'button','label'=>$text['button-continue'],'icon'=>'check','id'=>'btn_delete','style'=>'float: right; margin-left: 15px;','collapse'=>'never','onclick'=>"modal_close(); list_action_set('delete'); list_form_submit('form_list');"])]);
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}
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echo $text['description-call_center_agents']."\n";
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echo "<br /><br />\n";
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echo "<form id='form_list' method='post'>\n";
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echo "<input type='hidden' id='action' name='action' value=''>\n";
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echo "<div class='card'>\n";
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echo "<table class='list'>\n";
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echo "<tr class='list-header'>\n";
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if (permission_exists('call_center_agent_delete')) {
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echo " <th class='checkbox'>\n";
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echo " <input type='checkbox' id='checkbox_all' name='checkbox_all' onclick='list_all_toggle(); checkbox_on_change(this);' ".(!empty($result) ?: "style='visibility: hidden;'").">\n";
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echo " </th>\n";
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}
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if ($show == "all" && permission_exists('call_center_all')) {
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echo th_order_by('domain_name', $text['label-domain'], $order_by, $order, null, "class='shrink'", $query_string);
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}
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//echo th_order_by('domain_uuid', 'domain_uuid', $order_by, $order, null, null, $query_string);
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echo th_order_by('agent_name', $text['label-agent_name'], $order_by, $order, null, null, $query_string);
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echo th_order_by('agent_id', $text['label-agent_id'], $order_by, $order, null, null, $query_string);
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echo th_order_by('agent_type', $text['label-type'], $order_by, $order, null, null, $query_string);
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echo th_order_by('agent_call_timeout', $text['label-call_timeout'], $order_by, $order, null, null, $query_string);
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echo th_order_by('agent_contact', $text['label-contact'], $order_by, $order, null, null, $query_string);
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echo th_order_by('agent_max_no_answer', $text['label-max_no_answer'], $order_by, $order, null, null, $query_string);
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echo th_order_by('agent_status', $text['label-default_status'], $order_by, $order, null, null, $query_string);
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//echo th_order_by('agent_wrap_up_time', $text['label-wrap_up_time'], $order_by, $order, null, null, $query_string);
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//echo th_order_by('agent_reject_delay_time', $text['label-reject_delay_time'], $order_by, $order, null, null, $query_string);
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//echo th_order_by('agent_busy_delay_time', $text['label-busy_delay_time'], $order_by, $order, null, null, $query_string);
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if (permission_exists('call_center_agent_edit') && $list_row_edit_button) {
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echo " <td class='action-button'> </td>\n";
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}
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echo "</tr>\n";
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if (!empty($result)) {
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$x = 0;
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foreach($result as $row) {
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$list_row_url = '';
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if (permission_exists('call_center_agent_edit')) {
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$list_row_url = "call_center_agent_edit.php?id=".urlencode($row['call_center_agent_uuid']).($query_string ? '&'.$query_string : '');
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if ($row['domain_uuid'] != $_SESSION['domain_uuid'] && permission_exists('domain_select')) {
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$list_row_url .= '&domain_uuid='.urlencode($row['domain_uuid']).'&domain_change=true';
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}
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}
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echo "<tr class='list-row' href='".$list_row_url."'>\n";
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if (permission_exists('call_center_agent_delete')) {
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echo " <td class='checkbox'>\n";
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echo " <input type='checkbox' name='call_center_agents[$x][checked]' id='checkbox_".$x."' value='true' onclick=\"checkbox_on_change(this); if (!this.checked) { document.getElementById('checkbox_all').checked = false; }\">\n";
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echo " <input type='hidden' name='call_center_agents[$x][uuid]' value='".escape($row['call_center_agent_uuid'])."' />\n";
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echo " </td>\n";
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}
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if ($show == "all" && permission_exists('call_center_all')) {
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if (!empty($_SESSION['domains'][$row['domain_uuid']]['domain_name'])) {
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$domain = $_SESSION['domains'][$row['domain_uuid']]['domain_name'];
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}
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else {
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$domain = $text['label-global'];
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}
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echo " <td>".escape($domain)."</td>\n";
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}
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echo " <td>";
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if (permission_exists('call_center_agent_edit')) {
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echo "<a href='call_center_agent_edit.php?id=".escape($row['call_center_agent_uuid'])."'>".escape($row['agent_name'])."</a>";
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}
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else {
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echo escape($row['agent_name']);
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}
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echo " </td>\n";
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echo " <td>".escape($row['agent_id'])."</td>\n";
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echo " <td>".escape($row['agent_type'])."</td>\n";
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echo " <td>".escape($row['agent_call_timeout'])."</td>\n";
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$agent_contact = $row['agent_contact'];
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// parse out gateway uuid
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$bridge_statement = explode('/', $row['agent_contact']);
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if ($bridge_statement[0] == 'sofia' && $bridge_statement[1] == 'gateway' && is_uuid($bridge_statement[2])) {
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// retrieve gateway name from db
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$sql = "select gateway from v_gateways ";
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$sql .= "where gateway_uuid = :gateway_uuid ";
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$parameters['gateway_uuid'] = $bridge_statement[2];
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$result = $database->select($sql, $parameters ?? null, 'all');
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if (count($result) > 0) {
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$gateway_name = $result[0]['gateway'];
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$agent_contact = str_replace($bridge_statement[2], $gateway_name, $agent_contact);
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}
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unset($sql, $parameters, $bridge_statement);
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}
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echo " <td>".escape($agent_contact)."</td>\n";
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echo " <td>".escape($row['agent_max_no_answer'])."</td>\n";
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echo " <td>".escape($row['agent_status'])."</td>\n";
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//echo " <td>".$row[agent_wrap_up_time]."</td>\n";
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//echo " <td>".$row[agent_reject_delay_time]."</td>\n";
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//echo " <td>".$row[agent_busy_delay_time]."</td>\n";
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if (permission_exists('call_center_agent_edit') && $list_row_edit_button) {
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echo " <td class='action-button'>";
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echo button::create(['type'=>'button','title'=>$text['button-edit'],'icon'=>$settings->get('theme', 'button_icon_edit'),'link'=>$list_row_url]);
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echo " </td>\n";
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}
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echo "</tr>\n";
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$x++;
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}
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unset($result);
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}
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echo "</table>\n";
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echo "</div>\n";
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echo "<br />\n";
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echo "<div align='center'>".$paging_controls."</div>\n";
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echo "<input type='hidden' name='".$token['name']."' value='".$token['hash']."'>\n";
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echo "</form>\n";
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//show the footer
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require_once "resources/footer.php";
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?>
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